Quest Diagnostics

Manager, Regional Communications (Hybrid)

Quest Diagnostics$70K — $100K *
Media
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7-10 years of experience in communication planning and execution during change.
  • Experience in large organizations with many non-exempt employees preferred.
  • Excellent skills in MS Office, particularly PowerPoint.
  • Exceptional written and verbal communication abilities.
  • Strong interpersonal skills, creativity, and a grasp of the overall vision.

Responsibilities

  • Serve as daily communications partner to the Regional President and leadership team.
  • Develop and execute a visibility framework for the General Manager and leadership.
  • Partner with senior and middle management on an interactive communications strategy.
  • Measure communication programs to enhance employee engagement across various shifts.
  • Collaborate with leaders on a strategy for cultural change.
  • Craft key messages from top-down and gather feedback from employees bottom-up.
  • Design a unified yet customizable communication approach for different audience groups.

Benefits

  • Hybrid work model with three days in-office per week.
  • Collaboration opportunities with peers and senior leadership.
  • Access to corporate resources and best practices in communications.
  • Support for continuous improvement initiatives.
  • Focus on engaging a diverse employee base.
Full Job Description
Job Description

The Manager, Regional Communications will be accountable for planning and executing a regional communication strategy surrounding business priorities such as:
  1. a cultural change associated with taking performance higher, driving continuous improvement and optimizing the Regions service delivery model,
  2. increased two-way interactive dialogue between leaders and employees at all levels, and
  3. cross-functional communications and alignment among teams and departments.

This position is expected to collaborate, learn from and share best practices among the regional Communications Specialists that are peers to this role.

The Manager, Regional Communications will work from Quest's Tampa site following a hybrid model (3 days per week in office).

Responsibilities

  • Serve as day-to-day communications partner to Regional President and senior leadership team
  • Develop and executive visibility framework for the GM and relevant leadership in support of the broader, company message -
  • Partner with senior leaders and middle management to develop and execute an interactive communications strategy for the Region
  • Execute and measure annual, quarterly and monthly communications programs that drive engagement of the company's diverse, multi-shift employee base
  • Partner with leaders and Human Resources on a cultural change strategy as noted above
  • Develop key messages based on business priorities (top-down) and develop mechanisms to seek feedback from front-line employees (bottom-up and across departments)
  • Design a communications approach that is one voice of the Region yet can be customized to meet the needs of individual audience groups such as varying employee levels, departments, geographies, etc.
  • Deploy and publish strategic messages in an approach that integrates the following media, including but not limited to: social media, email, in person, tele-conference, town-halls, newsletters, and other written materials
  • The individual in this role will maintain strong relationships with leaders, employees, Corporate Communications and Human Resources to execute a strategy that leverages corporate messaging, materials and best practices, Human Resources goals and principles, while meeting the unique needs of the regional business


Qualifications

Required Work Experience:
  • 7-10 years of experience planning and executing communications, particularly during periods of extensive change
  • Experience working in large organizations with large numbers of front-line, non-exempt employees is highly preferred

Skills: -
  • Excellent MS Office Skills, especially PowerPoint, exceptional written and verbal communications, effective interpersonal skills

Competencies:
  • Creativity and innovation
  • Ability to see the big picture and communicate in a clear and concise manner
  • Excellence in written communications; ability to write persuasively
  • Ability to use visuals and other non-written means of communicating in presentations
  • Skilled in best practices around public speaking so as to guide senior leaders effectively
  • Capability to interact with all levels of the organization
  • Ability to work independently, self-directed while also collaborating as part of a larger matrixed team

Education:

Bachelor's Degree, Communications, Journalism or Marketing preferred

About the Team

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

About Quest Diagnostics

Celera is a healthcare business that uses knowledge of human variability to provide new tests and services to personalize disease management. Their Products business develops and manufactures molecular diagnostic products that are used by hospitals and other clinical laboratories to detect, characterize, monitor and select treatment for disease. They have a distribution agreement with Abbott, through which they develop and commercialize a wide range of molecular diagnostic products, with Abbott serving as the distribution partner.

Quest Diagnostics Careers

Joining Quest Diagnostics means becoming part of a team committed to everyday excellence and innovation in health. As a leading provider of diagnostic insights, Quest Diagnostics offers unparalleled job opportunities in the medical and scientific sectors, making it an ideal place for professionals seeking growth and development in their careers.

Work You’ll Do

At Quest Diagnostics, you will contribute to a culture that values integrity and accountability, where your work significantly impacts patient health and community well-being. Our diverse team of professionals leverages cutting-edge technology and data to lead advancements in diagnostics and healthcare solutions.

Explore Career Opportunities

Whether you're looking for a position in the lab, a leadership role, or a support function, Quest Diagnostics provides a breadth of opportunities. Our commitment to professional growth includes robust training programs and opportunities for advancement, ensuring that every employee can thrive professionally.

Innovate with Us

Join a team where innovation is at the heart of what we do. At Quest Diagnostics, your skills in science, technology, and beyond can help drive transformation in healthcare services. Our collaborative environment encourages creativity and out-of-the-box thinking to improve patient outcomes and streamline processes.

Internship and Employment Opportunities

Start your career path with Quest Diagnostics through our internship programs or full-time employment opportunities. We are committed to hiring talented individuals who are passionate about building a rewarding career in healthcare. Our internships provide a solid foundation in industry-specific skills and networking opportunities, setting the stage for a successful career.

Benefits and Culture

Quest Diagnostics is dedicated to fostering a workplace where diversity and inclusion are embedded in our DNA. From competitive benefits and wellness programs to diversity training and flexible work arrangements, we ensure our employees have what they need to succeed both professionally and personally.

Leadership and Development

We believe in nurturing leadership skills at every level of the organization. Quest Diagnostics offers various leadership programs designed to help you grow as an influential professional. With continuous learning and development, you can expand your expertise and take on new challenges.

Join Our Team

Search open positions that match your skills and interests. At Quest Diagnostics, we look for driven, curious, and innovative team players who are ready to make a difference. Explore the many facets of our business, from scientific research to client services, and find where you can make your mark.

Stay Connected

Keep up to date with career tips, industry insights, and the latest innovations at Quest Diagnostics. Our careers blog offers valuable information to help you navigate your professional journey effectively.

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Customize your subscription to receive job alerts and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities waiting for you at Quest Diagnostics. At Quest Diagnostics, every role has an impact. Embark on your career journey with us and transform the landscape of healthcare through the power of insight.
Learn more about Quest Diagnostics
Size
40,000 employees
Market Cap
$17.8 billion
Industry
Net Income
$1.4 billion
Founded
1959
5 Year Trend
+7.5%
Revenue
$9.4 billion
NASDAQ

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