Position SummaryThe Manager Quality Systems - Change Control and Quality Risk Management (QRM) is responsible for supporting ownership and oversight of assigned quality systems per established local and global standards. This position supports the overall compliance and performance of the Change Control and QRM processes as they apply to the site level, including periodic assessments of process performance and continuous improvement opportunities.
Duties/Responsibilities- Support oversight of the Devens Cell Therapy site Change Control system, including facilitation of site Change Control Review Board.
- Drive Change Control governance maturity plans to improve site performance through data-based analysis and integration of management review through site Quality Council.
- Support the administration and maintenance of the site change control system, assuring consistency with establishing standards for local and global change control systems, as well as applicable health authority regulations.
- Liaise with Technical Review Board, IT change management, and QA Technical Services teams to drive technical change management solutions.
- Lead problem solving initiatives to deliver compliance focused solutions through stakeholder management with local and global teams. Build & maintain strong relationships with partner functions.
- Site subject matter expert on relevant quality systems and ownership of site SOPs, Work Instructions, Training documents, and business process tools.
- Support oversight of the Devens Cell Therapy site QRM systems, including maintenance of the site Quality Risk Register.
- Drive QRM governance maturity plans to improve site performance through data-based analysis and integration of management review through site Quality Council.
- Function in a site Risk Champion role when required and collaborate with stakeholders to develop appropriate actions to resolve quality system issues and drive risk reduction initiatives. Facilitate risk assessment activities as required.
- Promote the development of a risk-aware culture at BMS and ensure alignment of these efforts with broader Quality initiatives.
- Support Internal and External Inspection activities as site SME on relevant Quality System elements.
Reporting RelationshipThis position is within the Devens Cell Therapy Compliance and Quality Systems Organization, reporting to the Associate Director of Quality Systems.
QualificationsSpecific Knowledge, Skills, Abilities:
- Working knowledge of Tech Transfer, Computer System Validation, and Commissioning and Qualification processes.
- Working knowledge of risk management tools and methods (e.g., FMEA, PHA, HAACP, Risk Ranking and Filtering).
- Ability to research, understand, interpret and apply internal policies and regulatory guidelines.
- Proficient computer skills, with knowledge of digital tools such as MS Office, and ability to learn and work with new software applications.
- Ability to interpret data & results, understand complex problems with multiple variables and critically assess and provide feedback on impact assessments and proposed actions.
- Ability to critically review reports, interpret results, and assess and challenge technical conclusions consistent with Quality Risk Management principles.
- Excellent verbal and technical writing skills with advanced ability to prepare written communications and present complex technical data to management with clarity and accuracy.
- Ability to work in a fast-paced team environment and lead team and cross-functional stakeholders through changing priorities.
- Ability to think strategically, meet deadlines and prioritize work.
- Ability to independently work across and influence cross-functional groups to ensure requirements are met.
- Ability to motivate and foster a positive team environment.
- Confident in making decisions, able to anticipate Quality issues and proactively solve problems.
- Curious, with an ability to think critically to create innovative solutions.
Education/Experience/ Licenses/Certifications:
- Bachelor's degree in STEM field preferred. High school diploma/associate's degree with equivalent combination of education and work experience may be considered.
- 6+ years of experience in a regulated industry, preferably with 2+ years of quality system experience including demonstrated experience with Change Control and Risk Management. Experience in FDA/EMA regulations in biopharmaceuticals or cell therapy manufacturing is preferred.
- Demonstrated proficiency with electronic systems and databases.
Compensation Overview:Devens - MA - US: $107,100 - $129,780
The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee's work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.
Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.
Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:
- Health Coverage: Medical, pharmacy, dental, and vision care.
- Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
- Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
Work-life benefits include:Paid Time Off
- US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)
- Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays
Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.
All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.
*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.
On-site ProtocolBMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
