Lam Research

Manager Quality - Logistics

Lam Research$100K — $130K *
Transportation
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Engineering, Quality, Business, or related field
  • 12 years of experience in quality, manufacturing, logistics, or operations
  • Experience with quality systems in warehouse or supply chain operations preferred
  • Expertise in audits and continuous improvement
  • Strong knowledge of Quality Management Systems (QMS) and ISO standards

Responsibilities

  • Serve as the site lead for quality-related activities in US warehouse locations
  • Own and improve the Quality Management System (QMS) to ensure compliance
  • Develop and maintain quality policies, procedures, and inspection standards
  • Lead internal and external audits and ensure timely closure of findings
  • Establish and report on quality KPIs and performance metrics
  • Conduct root cause analysis (RCA) and implement corrective actions
  • Drive reduction of defects and errors across warehouse workflows

Benefits

  • Comprehensive set of outstanding benefits
  • Invests in employees throughout various life phases
Full Job Description
The impact you'll make

As the Quality Manager for US Warehouse Operations, you will champion a quality-first culture across warehouse and logistics operations across the US. This role is critical to improving operational performance by reducing defects, eliminating waste, and ensuring consistent adherence to quality standards.

You will lead initiatives that strengthen the Quality Management System (QMS), enhance audit rigor, and drive continuous improvement across all warehouse processes. By leveraging data-driven analysis, structured problem-solving, and cross-functional collaboration, you will identify systemic issues, implement corrective actions, and elevate overall operational quality and efficiency.

What you'll do

Core Responsibilities
  • Report to the Director of Logistics and serve as the site lead for all quality-related activities in all US warehouse locations that support manufacturing.
  • Own and continuously improve the Quality Management System (QMS), ensuring compliance with ISO standards, internal policies, and customer requirements.
  • Develop, implement, and maintain quality policies, procedures, and inspection standards across warehouse operations.
  • Lead internal and external audits, including customer and regulatory audits, and ensure timely closure of findings with robust corrective actions.
  • Establish, monitor, and report on quality KPIs, trends, and performance metrics to leadership.
  • Conduct root cause analysis (RCA) using structured methodologies (8D, 5-Why, DMAIC) and implement sustainable corrective and preventive actions (CAPA).
  • Drive reduction of defects, errors, and process variation across warehouse workflows including inventory management, shipping, receiving, and material handling.
  • Perform regular process audits, GEMBAs, and workflow evaluations to identify risks and improvement opportunities.
  • Partner with logistics, engineering, and supply chain teams to improve end-to-end operational quality and efficiency.
  • Act as the escalation point for quality issues, ensuring rapid containment, investigation, and resolution.
  • Lead cross-functional continuous improvement initiatives focused on cost reduction, process optimization, and service level enhancements.
  • Analyze operational and quality data to identify trends and implement proactive improvements.
  • Ensure compliance with safety, environmental, and regulatory requirements across quality processes.
  • Travel to other US warehouse locations will be required. Expect 20% - 30% travel mainly between OR and CA, with additional travel to AZ and other US locations.


Team & Leadership
  • Lead, coach, and develop a quality first mindset into all logistic and warehouse team members.
  • Foster a culture of accountability, continuous improvement, and operational excellence.
  • Provide training and guidance to operational teams on quality standards, procedures, and best practices.
  • Meet regularly with the Quality Managers across the worldwide Lam locations to collaborate and standardize improvements.


Who we're looking for

Education & Experience
  • Bachelor's degree in Engineering, Quality, Business, or a related field.
  • 12 years of experience in quality, manufacturing, logistics, or operations environments.
  • Experience managing or supporting quality systems within warehouse or supply chain operations preferred.
  • Demonstrated experience with audits, quality systems, and continuous improvement initiatives.


Skills & Qualifications
  • Strong knowledge of Quality Management Systems (QMS) and ISO standards (e.g., ISO 9001).
  • Expertise in structured problem-solving methodologies (8D, DMAIC, 5-Why, Fishbone).
  • Analytical mindset with experience in data analysis, KPI tracking, and reporting.
  • Proven ability to identify process gaps and implement sustainable improvements.
  • Strong attention to detail with the ability to detect deviations and quality risks.
  • Excellent communication and presentation skills with the ability to influence stakeholders at all levels.
  • Leadership capability to manage cross-functional teams and drive accountability.
  • Proficiency in Microsoft Office tools (Excel, PowerPoint) and data/reporting systems.
  • Experience with SAP S/4, EWM, or similar systems is a plus.
  • Lean Six Sigma certification or equivalent quality training is preferred.


Key Focus Areas

  • Improve warehouse operational quality and reduce defects/errors
  • Strengthen audit and compliance effectiveness
  • Drive continuous improvement and cost-of-quality reduction
  • Enhance process efficiency and standardization
  • Build a proactive, data-driven quality culture


Our Perks and Benefits

At Lam, our people make amazing things possible. That's why we invest in you throughout the phases of your life with a comprehensive set of outstanding benefits.

About Lam Research

Lam Research Corporation (Lam Research) is a supplier of wafer fabrication equipment and services to the worldwide semiconductor industry. Lam Research designs, manufactures, markets, refurbish, and services semiconductor processing equipment used in the fabrication of integrated circuits. The Company’s etch and clean technologies enable customers to build integrated circuits. Its etch systems shape the microscopic conductive and dielectric layers into circuits that define a chip’s final use and function. Its Customer Support Business Group (CSBG) provides products and services to maximize installed equipment performance and operational efficiency. Its customer base includes semiconductor memory, foundry, and integrated device manufacturers (IDMs) that make DRAM, NAND, and logic devices for these products.

Lam Research Careers

Joining Lam Research offers a unique opportunity to enhance your career at a leading global company at the forefront of innovation and technology in the semiconductor industry. Work You’ll Do At Lam Research, we are committed to advancing the technology landscape through continuous innovation and leadership. Our team of professionals is dedicated to pushing the boundaries of what's possible, making us a pivotal player in the semiconductor industry. By joining our team, you will collaborate with some of the brightest minds in the field, contributing to projects that significantly impact future technology. Transform Your Career Lam Research stands at the intersection of technology, innovation, and leadership. We offer job opportunities that challenge you to excel and push your limits. Our culture fosters growth and embraces diversity, ensuring that every team member can thrive professionally and personally. Join our dynamic team and be part of a company known for its groundbreaking work in developing equipment and services that drive the production of virtually every leading-edge chip in the world. Professional Growth and Development We believe in nurturing the professional growth of our employees by providing ample opportunities for career advancement through leadership and diversity training programs. Our commitment to your career is reflected in our robust benefits package, designed to support you and your family’s health, well-being, and financial future. Internship and Employment Opportunities Start your career path at Lam Research with our internship programs, which offer a hands-on experience in the semiconductor industry. Interns work closely with experienced mentors, gaining invaluable skills and knowledge that prepare them for full-time positions within our company. For seasoned professionals, we offer a variety of positions that leverage your skills to contribute to our mission of continuous improvement and innovation. We are always looking for curious, creative, and driven individuals to join our team. Inclusive Culture and Networking Lam Research is dedicated to creating a diverse and inclusive environment where all employees can thrive. Our culture encourages networking and collaboration, allowing you to connect with colleagues and industry leaders who are as passionate about technology and innovation as you are. Applying at Lam Research Ready to take the next step in your career? Explore the job opportunities at Lam Research by visiting our Careers page. Tailor your resume to highlight your relevant experience and skills, and prepare for an interview that could lead to a multitude of rewarding career paths with us. Stay Connected Keep up to date with the latest company news, employment trends, and career tips by joining our community. Subscribe to receive updates that can help you navigate your professional journey at Lam Research. Join Our Team Search open positions that match your skills and interests. We look for passionate, innovative, and solution-driven team players. Start your journey with Lam Research today, where your work isn’t just a job—it’s a pathway to personal and professional fulfillment. SEARCH LAM RESEARCH JOBS Discover the opportunities waiting for you at Lam Research, where we turn today’s innovations into tomorrow’s technologies.
Learn more about Lam Research
Size
14,100 employees
Market Cap
$54.8 billion
Industry
Net Income
$2.9 billion
Founded
2013
5 Year Trend
+16.5%
Revenue
$11.9 billion
NASDAQ

Similar Jobs

More Jobs at Lam Research

More Transportation Jobs

Find similar Manager Quality - Logistics jobs: