Shark Ninja

Manager, Programs & AI Delivery

Shark Ninja$115K — $169K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4-5 years of experience in data, analytics, technical program management, or similar roles, especially in DTC settings.
  • Hands-on experience with building data pipelines or AI tools, navigating the data-to-deployment lifecycle.
  • Strong knowledge of Snowflake or similar cloud data platforms and SQL; familiarity with GA4 is advantageous.
  • Solid skills in program and project management, able to structure workstreams and manage stakeholder expectations.
  • Practical approach to AI and automation, with good judgment on project viability and maintenance needs.
  • Excellent communication skills, able to simplify technical concepts for commercial audiences.

Responsibilities

  • Manage and maintain DTC data pipelines, ensuring reliability and scalability for varied workloads.
  • Uphold data quality standards and ensure consistent, trusted data through adherence to architectural patterns.
  • Design and execute programs that enable operational changes across the DTC data function.
  • Break down complex data initiatives into actionable workstreams with clear milestones and responsibilities.
  • Collaborate with cross-functional teams to ensure alignment of processes with business requirements.
  • Develop AI-powered tools to automate workflows and enhance insights, maintaining a focus on testing and iteration.
  • Support comprehensive measurement strategies and ensure consistent methodologies across diverse markets.

Benefits

  • Medical, dental, and vision insurance coverage.
  • Flexible spending and health savings accounts with company contributions.
  • 401(k) plan with matching contributions.
  • Generous paid time off and company holidays.
  • Employee stock purchase program and life insurance.
  • Parental leave and pet insurance options.
  • Referral bonuses and product discounts.
Full Job Description
We9re looking for a hands-on Manager to drive program design, AI development, and data infrastructure for SharkNinja9s Direct-to-Consumer (DTC) business. Reporting into the Senior Director, Global DTC Program Design and AI, you9ll turn strategic priorities into well-structured, well-delivered workstreams - spanning data infrastructure and engineering, AI tool development, and cross-functional process design. This is a delivery-focused role for someone who pairs technical fluency with strong program management. You9ll build AI-powered tools, keep data pipelines reliable and well-governed, and help embed better ways of working across the global DTC teams you support. Location: This role could be filled in either Needham, MA or London, UK Responsibilities Data Infrastructure & Engineering Manage and maintain DTC data pipelines across Snowflake and the wider technology stack, keeping them reliable, governed, and scalable for commercial intelligence, marketing measurement, and AI workloads. Apply and help uphold data quality standards, architectural patterns, and data modeling principles so data stays consistent, trusted, and ready to use. Program Design & Process Development Design and run technically grounded programs that drive practical operational change across the DTC data function. Break complex data and AI initiatives into clear workstreams with defined scope, milestones, and owners. Work with commercial, technology, and regional teams to align process design with business needs, keeping new ways of working practical and embedded. AI Development & Tool Build Build, test, and deploy AI-powered tools and agents that automate workflows, surface insight, and replace manual processes. Own the day-to-day AI build lifecycle - from problem framing and prototyping through testing, deployment, and iteration. Document how tools work and apply sensible quality and evaluation checks so solutions are maintainable and easy for others to pick up. Measurement & Reporting Support multi-touch attribution and media mix reporting across paid channels, and help maintain GA4 governance and DTC site measurement. Keep measurement methodology consistent across markets, adapting where channel or platform behavior differs. Growth & Stakeholder Engagement Partner with DTC commercial teams to turn data into practical growth decisions, including performance optimization and marketplace expansion (e.g., TikTok Shop). Communicate program and AI progress clearly to senior stakeholders, and help drive cross-functional alignment so decisions are understood and adopted. What You9ll Bring Attributes & Skills 4-5 years9 experience in data, analytics, program or technical program management, or a related field - ideally supporting a commercial or DTC business. Hands-on experience building or delivering data pipelines and/or AI-powered tools; comfortable working across the data-to-deployment lifecycle. Strong working knowledge of Snowflake (or a comparable cloud data platform) and SQL; familiarity with GA4 and digital measurement is a plus. Solid program and project management skills - able to structure workstreams, manage milestones, and keep multiple stakeholders aligned. A practical, commercially minded approach to AI and automation, with good judgment on what9s worth building and maintaining. Clear communicator, comfortable translating technical detail for commercial and regional audiences. Experience with project management tools (e.g., Smartsheet, Wrike, Asana) is a plus. Salary and Other Compensation: The annual salary range for this position is displayed below. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, flexible spending accounts, health savings accounts (HSA) with company contribution, 401(k) retirement plan with matching, employee stock purchase program, life insurance, AD&D, short-term disability insurance, long-term disability insurance, generous paid time off, company holidays, parental leave, identity theft protection, pet insurance, pre-paid legal insurance, back-up child and eldercare days, product discounts, referral bonus program, and more. Pay Range $115,800-$169,800 USD

About Shark Ninja

SharkNinja is a pioneer in small household appliances and cleaning solutions that fit the lifestyles of busy people. By providing highly functional, innovative products, SharkNinja has rapidly carved out a significant market share in the housewares industry, becoming one of the leading companies in this sector. The company's products are sold under the Shark and Ninja brands, which are known for their quality, performance, and affordability. SharkNinja is committed to providing its customers with the best possible experience, and it has a strong reputation for customer service and support.
Learn more about Shark Ninja
Size
1,000 employees
Industry
Net Income
$100 million
Founded
2003
5 Year Trend
+20%
Revenue
$1.4 billion
NASDAQ

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