Manager, Production Operations - Software Development Lifecycle

Pharmaceutical Research Associates, Inc • $100K — $130K *
Houston, TX 77084In-Person
Enterprise Technology
5 - 7 years of experience
2 months ago
Job Overview by Ladders

Qualifications

  • Bachelor's degree in life sciences, operations management, engineering, or related field preferred.
  • Significant experience in software development lifecycle.
  • Proven track record in managing technical operations and teams.
  • Strong knowledge of scheduling, planning, and maintaining quality control.
  • Excellent communication and collaboration skills with cross-functional teams.
  • Effective problem-solving and decision-making abilities.

Responsibilities

  • Manage system requirements, development, and validation activities for smooth workflow.
  • Oversee planning and execution of system application release schedules.
  • Lead, coach, and mentor production staff to ensure high performance.
  • Collaborate with cross-functional teams across various departments.
  • Ensure compliance with Standard Operating Procedures and regulatory guidelines.
  • Identify areas for process improvements and implement initiatives.

Benefits

  • Various annual leave entitlements.
  • Range of health insurance offerings for you and your family.
  • Competitive retirement planning options.
  • Global Employee Assistance Programme providing 24-hour support.
  • Life assurance coverage.
  • Flexible optional benefits, including childcare vouchers and gym memberships.
Full Job Description
Manager, Production Operations

We are currently seeking a Manager, Production Operations to join our diverse and dynamic team. As a Manager, Production Operations at ICON, you will oversee the day-to-day production activities, ensuring that operations run efficiently, meet quality standards, and align with the organization's strategic goals. You will lead a team and collaborate with other departments to optimize production processes and drive continuous improvement.

What You Will Be Doing:
  • Managing all aspects of system requirements, system development, validation activities, ensuring smooth workflow and on-time delivery of data to customers
  • Overseeing the planning, coordination, and execution of system application release schedules to meet organizational targets.
  • Leading, coaching, and mentoring a team of production staff to ensure high performance and adherence to quality standards. Staff may include Technical Project Managers, Developers and Validation specialists.
  • Collaborating with cross-functional teams, including Project Management, Image Operations, Data Management, Quality and Clinical Database programming
  • Ensuring compliance with Standard Operating Procedures and application regulatory guidelines such as ICH and 21 CFR Part 11
  • Identifying areas for process improvement and implementing initiatives to enhance productivity, reduce rework, and maintain system application quality.

Your Profile:
  • Bachelor's degree in life sciences, operations management, engineering, or a related field is preferred, with significant experience in software development lifecycle
  • Proven experience in managing technical operations and technical teams, with a strong understanding of scheduling, planning and maintaining first time quality
  • Strong leadership and organizational skills, with the ability to manage teams and drive results in a fast-paced environment.
  • Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams and stakeholders.
  • Strong problem-solving and decision-making abilities, with experience in implementing process improvements and managing operational challenges.
  • Detail-oriented, proactive, and committed to driving operational excellence and maintaining high standards of quality and safety.


What ICON can offer you:
Our success depends on the quality of our people. That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:
  • Various annual leave entitlements
  • A range of health insurance offerings to suit you and your family's needs.
  • Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
  • Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family's well-being.
  • Life assurance
  • Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.


Visit our careers site to read more about the benefits ICON offers.

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless - there's every chance you're exactly what we're looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply

About Pharmaceutical Research Associates, Inc

Pharmaceutical Research Associates, Inc Careers

Joining Pharmaceutical Research Associates, Inc presents an unparalleled opportunity to become part of a leading team in the pharmaceutical research industry. This company stands as a beacon of innovation, leadership, and professional growth.

Explore Job Opportunities

Pharmaceutical Research Associates, Inc is actively seeking skilled professionals eager to impact the world of pharmaceuticals and healthcare. With a variety of job opportunities available, candidates can find positions that match their skills and career ambitions perfectly.

Experience the Culture and Benefits

At Pharmaceutical Research Associates, Inc, the culture thrives on diversity, innovation, and a commitment to employee growth. The company offers comprehensive benefits designed to support the health, well-being, and financial security of each team member. From diversity training to leadership programs, employees are equipped with resources to thrive both professionally and personally.

Internship Programs

For those starting their career journey, Pharmaceutical Research Associates, Inc provides robust internship programs. These opportunities allow interns to work alongside experienced professionals, gaining invaluable industry insight and enhancing their resume through practical, hands-on experience.

Professional Growth and Development

Career advancement is a cornerstone of employment at Pharmaceutical Research Associates, Inc. The company supports career growth through professional development programs, networking opportunities, and leadership training, ensuring that every team member has the tools to succeed.

Innovative Work Environment

Pharmaceutical Research Associates, Inc is at the forefront of pharmaceutical innovation. The team is dedicated to pioneering research that leads to new discoveries and solutions in healthcare, offering employees a chance to contribute to meaningful projects that push industry boundaries.

Join the Team

Pharmaceutical Research Associates, Inc is hiring! Search open positions that align with your professional skills and interests. The company values curious, creative, and solution-driven team players ready to drive success in the pharmaceutical industry.

Stay Connected

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Apply Now

Ready to take the next step in your career? Explore the positions available, tailor your resume, and prepare for an interview with Pharmaceutical Research Associates, Inc. Discover how your expertise can contribute to the global impact of this dynamic company.

READ CAREERS BLOG

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Learn more about Pharmaceutical Research Associates, Inc
Industry
Pharmaceuticals & Biotech
* Ladders Estimates

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