Global Payments

Manager, Product Delivery

Global Payments$100K — $130K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Extensive experience in project and program delivery
  • Strong people leadership and team management skills
  • Expertise in managing large-scale, cross-functional initiatives
  • Excellent stakeholder engagement and communication skills
  • Strong grasp of software development lifecycle (SDLC) and delivery methodologies
  • Proficient in managing risks, dependencies, and competing priorities
  • Familiarity with Jira and delivery governance processes
  • Background in fintech, payments, or financial services is a plus

Responsibilities

  • Lead a team of Technical Project Managers to deliver complex initiatives
  • Ensure delivery excellence across multiple programs with a focus on time, cost, and quality
  • Oversee end-to-end delivery planning and execution
  • Facilitate cross-functional collaboration and communication
  • Act as an escalation point for delivery risks and resource challenges
  • Drive operational discipline and manage SteerCo reporting
  • Support prioritization of initiatives and resolution of issues across the roadmap

Benefits

  • Collaborative and strategic leadership role
  • Opportunity to work on large-scale, impactful projects
  • Engagement with cross-functional teams including Product and Engineering
  • Access to a fast-paced, innovative software delivery environment
  • Potential for growth within the product delivery leadership team
Full Job Description
We are looking for an experienced and strategic Manager, Product Delivery to lead a team of Technical Project Managers delivering large-scale, complex initiatives across the Genius S roadmap. This role is responsible for ensuring delivery excellence across multiple concurrent programs, with a strong focus on time, cost, quality, governance, and stakeholder alignment.

As a key member of the Product Delivery leadership team, you will oversee end-to-end delivery planning and execution, support cross-functional collaboration, and act as an escalation point for delivery risks, RAID items, and resource challenges. You will play a critical role in driving operational discipline, managing SteerCo reporting, and ensuring initiatives are delivered successfully against agreed milestones and business outcomes.

You will work closely with Product, Engineering, Finance, and other business stakeholders to prioritise initiatives, resolve issues, and maintain momentum across the roadmap. This is a highly collaborative leadership role that requires strong people management, excellent executive communication, and the ability to navigate complexity in a fast-paced software delivery environment.

The ideal candidate will bring significant project and program delivery experience, people leadership capability, and a strong understanding of software delivery lifecycle practices, including Agile and waterfall methodologies. Experience in fintech, payments, or financial services would be highly advantageous.
Key skills and experience include:
  • Extensive experience in project and program delivery
  • Strong people leadership and team management capability
  • Experience managing large-scale, complex cross-functional initiatives
  • Excellent stakeholder engagement and executive communication skills
  • Strong understanding of SDLC and project delivery methodologies
  • Ability to manage risk, dependencies, and competing priorities effectively
  • Experience with Jira and delivery governance processes
  • Background in fintech, payments, or financial services preferred

About Global Payments

Global Payments (NYSE: GPN) is a transaction processors and offers worldwide electronic transaction processing services through their high speed, robust electronic information networks. These networks process billions of business and consumer payment card and money transfer transactions annually for customers in the United States, Canada, Europe and Latin America. Global Payments also provides business-to-business payment card and processing services, such as money transfer, cash management, financial electronic data interchange, management information and reporting services.

Global Payments Careers

Join the dynamic team at Global Payments, a leader in payment technology services worldwide. As a pivotal player in the financial technology sector, Global Payments offers unparalleled job opportunities that propel your career forward through innovation and leadership.

Work You’ll Do

At Global Payments, you’ll engage in meaningful work that directly impacts global commerce. Our team is dedicated to redefining how money moves around the world, and by joining us, you’ll contribute to a secure, seamless payment experience for businesses and consumers alike.

Empower Your Professional Growth

Global Payments is not just a company; it's a vibrant community where career growth is fostered through comprehensive leadership and diversity training programs. We believe in nurturing the skills of our employees with advanced training and ample networking opportunities, ensuring every team member can achieve their career aspirations.

Innovate with Us

Innovation is at the heart of Global Payments. Our employees are encouraged to think big and create solutions that influence the industry. With a culture that thrives on new ideas, we provide the tools and freedom necessary for professional breakthroughs.

Join Our Inclusive Team

Diversity and inclusion are the foundations of our corporate culture. At Global Payments, we celebrate diverse perspectives and believe they contribute to our success. We are committed to creating an inclusive environment where all team members, regardless of their background, can thrive.

Explore Job Opportunities and Internships

Whether you’re a seasoned professional looking for your next challenge or a recent graduate eager to start your career, Global Payments has a position for you. From full-time positions to internships, our hiring process is designed to find not just the right skills but also the right fit for our culture.

Benefits That Work For You

Our employees enjoy a range of benefits designed to support their physical, financial, and emotional well-being. From health insurance to retirement plans, and flexible working conditions, we ensure our team is equipped to succeed both at work and in life.

Stay Connected

Stay up-to-date with the latest from Global Payments: - **Explore Careers**: Discover the various career paths available at Global Payments. From technology to customer support, find the role that best suits your skills and passions. - **Prepare for Your Interview**: Gain insights into our interview process and find tips on how to prepare your resume to stand out. - **Learn and Develop**: Find out more about our commitment to employee development and how we support your professional growth through continuous learning and opportunities.

Join Our Team

Search open positions that match your skills and interest. We look for passionate, curious, creative, and solution-driven team players. Ready to start your journey with Global Payments? Explore our job opportunities and find out how your expertise can help shape the future of global payments.

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Learn more about Global Payments
Size
25,000 employees
Market Cap
$25.8 billion
Industry
Net Income
$584.5 million
Founded
1967
5 Year Trend
+31.1%
Revenue
$7.4 billion
NASDAQ

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