9/4/26

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Job Type: Permanent Work Model: Hybrid Reference code: 134856 Primary Location: Toronto, ON All Available Locations: Toronto, ON; Brossard, QC; Burlington, ON; Calgary, AB; Edmonton, AB; Fredericton, NB; Halifax, NS; Kitchener, ON; Laval, QC; Moncton, NB; Montreal, QC; Ottawa, ON; Quebec City, QC; Regina, SK; Saint John, NB; Saskatoon, SK; St. John's, NL; Vancouver, BC; Victoria, BC; Winnipeg, MB

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Lead the delivery of Engagement Pricing and Forecasting systems and process initiatives as a trusted expert in a fast-paced, and high-impact environment.

What will your typical day look like?

As the Product & Delivery manager within BIS team, this role is responsible for translating prioritized product strategy into predictable, high-quality delivery across the Pricing Tool Application (PT App) and Engagement Forecasting products, processes and integrations. The role owns day-to-day delivery execution, dependency management, and delivery health, ensuring initiatives are sequenced appropriately and risks are managed proactively.
You will coordinate delivery activities across multiple platforms and stakeholders, balancing global releases, local enhancements, and remediation work that has been prioritized by BIS. Working closely with the Product Leader, Business Analysts, Support teams, Business stakeholders and Operations teams, you will ensure that prioritized strategy and delivery plans are executable, risks are surfaced early, and stakeholders are prepared for upcoming releases.

Key Responsibilities
• Translate BIS priorities and product strategy into actionable, sequenced delivery plans across PT App and Engagement Forecasting solutions.
• Lead end-to-end delivery across global releases, Canadian enhancements, remediation, and operational initiatives, ensuring alignment to business value and platform stability.
• Manage scope, testing, sequencing, dependencies, and milestones, proactively identifying risks and escalating decisions with clear options and recommendations.
• Assess, prioritize, and deploy requirements and enhancements to support release readiness and ongoing platform performance.
• Coordinate delivery across BIS, DT-CA, and broader stakeholder groups, ensuring clarity on solution design, timelines, and cross-platform dependencies.
• Serve as the primary escalation point for delivery issues, driving resolution of risks impacting timelines, quality, or stakeholder readiness.
• Monitor delivery health against KPIs (e.g., backlog, defects, cycle time) to identify issues or areas for improvement
• Act as an SME across PT App, Engagement Forecasting solutions, and O2E connecting integrations end-to-end and proactively identifying cross-solution gaps, risks, and opportunities.
• Build and maintain strong stakeholder relationships, reinforcing trust and establishing credibility as a delivery leader.
• Drive continuous improvement in ways of working, enhancing delivery efficiency, service quality, and team productivity.
• Communicate risks, decisions, and progress clearly, ensuring alignment to BIS priorities and stakeholder expectations.
• Manages day to day operations including management of SNOW tickets.

About the team

You'll be part of the newly formed Business Integration Services (BIS) team within Central Business Services (CBS), a collaborative group dedicated to driving O2E operational excellence across Deloitte Canada. Our team values innovation, continuous improvement, and knowledge sharing, creating a supportive environment where every member's contribution is recognized. Working alongside diverse stakeholders, you'll help deliver impactful solutions to complex business challenges, while being empowered to grow professionally and make a meaningful impact.

Enough about us, let's talk about you

Bilingualism in French and English is required for this position due to the nature of the role having interactions with National & Global clients and project teams.

You are someone with these required skills, experience & qualifications:
• 5+ years of experience delivering or managing enterprise transformation, implementations and operational support of cloud platforms (i.e. Salesforce, SAP etc.)
• Strong understanding of Opportunity to Engagement (O2E) processes.
• Strong stakeholder management and communication skills with a proven track record of building relationships and establishing trust with individuals at all levels
• Strong understanding in the firm's client pricing models and constructs (e.g. Fixed fee, resource-based, milestone billing, alternative delivery models, contingent fees etc.) and in the firm's engagement financial management practices and concepts (e.g. SWIFT revenue recognition, WIP management, engagement contribution, DSO, Managed Revenue etc.)
• Experience coordinating delivery across multiple workstreams and stakeholder groups.
• Demonstrated ability to manage dependencies, competing priorities, and delivery risk.
• Strong executive ready communication skills, both written and verbal.
• Analytical mindset with ability to interpret metrics and translate them into action.
• Proven ability to work effectively in global and matrixed environments.

It would be great for you to have some of these nice to haves as well:
• Experience supporting change, adoption, or release readiness efforts.
• Multilingual skills (English/French/Spanish).
• Experience with Salesforce
• PMP certification

Total Rewards

The salary range for this position is $85,000 - $156,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.