USAmeriBancorp

Manager, Post Closing & Imaging

USAmeriBancorp • $80K — $95K *
Wayne, NJ 07470In-Person
Finance & Insurance
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5-7 years in loan operations/documentation management with leadership experience.
  • Strong knowledge of commercial lending and documentation requirements.
  • Proficient in electronic imaging technology and document formats.
  • Skilled in Microsoft Word, Excel, and Outlook.
  • Familiarity with nCino imaging system is a plus.
  • Strong written and verbal communication skills with attention to detail.
  • Ability to manage multiple projects and workstreams effectively.

Responsibilities

  • Manage and develop two teams focused on post-closing and imaging operations.
  • Oversee daily operations, directing workflow and ensuring timely receipt of loan closing packages.
  • Ensure accurate and timely imaging of documentation and easy retrieval.
  • Maintain service standards and confidentiality of sensitive information.
  • Track and resolve documentation exceptions and compliance issues using discretion and knowledge.
  • Develop a monthly tracking control log and present results to management.
  • Create a comprehensive procedure manual for the post-closing and imaging processes.

Benefits

  • Comprehensive healthcare benefits including medical, dental, and vision coverage.
  • Retirement savings plan with employer matching contributions.
  • Opportunities for professional development and continuous training.
  • Paid time off for vacation, sick days, and personal time.
  • Flexible work arrangements to accommodate work-life balance.
Full Job Description
Responsibilities include but are not limited to:
  • Manages two teams (post-closing and imaging) including recruiting, hiring, coaching, development, performance evaluations and disciplinary actions as needed. Reviews daily work produced by the team, provides feedback and trains on new job functions.
  • Oversees the daily operation of the Post Closing teams, which includes directing workflow, ensuring all loan closing packages are received timely from various lending teams and providing direct communication and timely reporting to all business lines -- escalating items to Management when needed.
  • Oversees the daily operation of the Imaging teams, which includes directing workflow, ensuring all items are imaged accurately and timely, and all documentation is indexed to appropriate files and can be retrieved easily.
  • Ensure adherence to established service standards, including maintaining confidentiality of work-related information and materials.
  • Oversee the exception process, which includes tracking of exceptions, and resolution of documentation exceptions (items that have not come back from recording, from attorneys, etc, expired filings, etc.). Use knowledge and discretion to follow-up and find resolution for all open items and other outstanding compliance or policy issues.
  • Create and develop monthly tracking control log. Provide results to management on a monthly basis.
  • Create a procedure manual for all activities handled by the Post Closing and Imaging teams. Including flow charts of various processes and definitions for all reports that are generated on a regular basis, as well as instructions for setting up and maintaining ticklers used to track policy expiration dates.
  • Effectively use interpersonal and communications skills, including tact and diplomacy, and maintain a cooperative and professional manner with internal and external customers.


Required Skills:
  • Strong leadership skills, ability to manage team (in person and remotely) in various locations.
  • Strong knowledge of commercial lending and commercial real estate loan documentation.
  • Demonstrated proficiency using electronic imaging technology and related storage requirements, image and document formats.
  • Proficient computer skills using Microsoft Work, Excel and Outlook.
  • Knowledge of nCino imaging system.
  • Good verbal and written communication skills.
  • Strong attention to detail, accuracy and follow through.
  • Ability to handle multiple projects simultaneously.
  • Ability to write reports and business correspondence.
  • Ability to effectively present information and respond to questions.

Required Experience:
  • High School Diploma or GED equivalent and a minimum of 7 years of experience working in loan operations and/or loan documentation, with demonstrated management experience or leadership skills.

Preferred Experience:
  • College degree with three years of experience in loan operations or loan documentation.

About USAmeriBancorp

Valley National Bancorp, doing business as Valley Bank, is a regional bank holding company headquartered in Wayne, New Jersey with approximately $42 billion in assets. Its principal subsidiary, Valley National Bank, currently operates over 230 branch locations in northern and central New Jersey, the New York City boroughs of Manhattan, Brooklyn, and Queens, as well as Long Island, Florida, and Alabama. Valley Bank holds approximately $29 billion in assets. ,Valley Bank is one of the largest commercial banks headquartered in New Jersey.
Learn more about USAmeriBancorp
Industry
Legal & Accounting
* Ladders Estimates

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