City of Baltimore (Mayor and City Council of Baltimore)

Professional Development Advisor, Operations Officer III - Department of Public Works

Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business Administration, Public Administration, Management, or related field from an accredited institution.
  • Six years of professional-level administrative, operations, or technical work experience with potential leadership roles.
  • Valid Maryland Class C Noncommercial driver's license or equivalent may be required.
  • Knowledge of public and business administration practices and management principles.
  • Ability to analyze data, prepare reports, and effectively communicate with stakeholders.

Responsibilities

  • Supervise and manage staff within the organizational unit.
  • Problem solve as an individual contributor on various projects.
  • Manage and coordinate activities among different organizational units.
  • Prepare and present concise reports and recommendations to stakeholders.
  • Plan, organize, and direct team workloads to ensure efficient operations.

Benefits

  • Eligibility for a Criminal Background Check due to trust-based position requirements.
  • Mandatory six-month probation period for all new hires.
  • Consideration for vacancies that arise over a six-month period.
Full Job Description
Salary Range:

$83,530.00 - $133,471.00 Annually

Hiring Salary Range:

$83,530.00 - $108,500.50 Annually

Job Summary:

Positions in the Operations Officer series contribute to the effective management of an organizational unit, e.g., section, division, or agency by supervising and/or managing staff, problem solving as an individual contributor, or project managing.

Positions in the Operations Officer series are differentiated based on the following factors: analytics, budget, communications, environmental factors, functional responsibilities, minimum qualifications, policy, relationship building, supervision given, and supervision received

Minimum Qualifications:

On or before the date of filing the application, each candidate must:

Education: Have a bachelor's degree in Business Administration, Public Administration, Management, or related field from an accredited college or university.

AND

Experience: Have six (6) years of experience in professional-level administrative, operations, or technical work. Previous work lead experience may be required.

OR

Equivalency Notes: Have an equivalent combination of education and experience.

Licenses, Registrations, and Certificates: A valid Maryland Class C Noncommercial driver's license or an equivalent driver's license and eligible to obtain a Baltimore City driver's permit may be required.

**APPLICATION DEADLINE: Please submit your application no later than 12:00 AM on the closing date to be eligible for consideration. **

Knowledge, Skills, & Abilities:
  • Knowledge of the principles and practices of public and business administration and management, including the process of planning, organizing, staffing, directing and controlling.
  • Knowledge of methods and procedures for the collection or organization, interpretation and presentation of information.
  • Knowledge of the basic principles of accounting, budgeting, fiscal controls and statistics.
  • Knowledge of management practices and methods.
  • Ability to adapt and apply the concepts and techniques of administrative analysis to the needs of specific projects.
  • Ability to identify problem areas and recommend appropriate solutions based on logical consideration of alternatives.
  • Ability to interpret and apply a variety of laws, rules, regulations, standards and procedures.
  • Ability to prepare and present reports or recommendations clearly and concisely.
  • Ability to compile financial and operational data and to analyze charts and reports and statistical and budgetary statements.
  • Ability to coordinate the activities of various organizational units.
  • Ability to plan, organize and direct the work of others.
  • Ability to research and write complex narrative and statistical reports
  • Ability to speak and testify effectively before governmental and legal bodies and commissions, the media and community and business groups.
  • Ability to establish and maintain effective working relationships with city officials, community and business groups.


Additional Information

Background Check

Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint must be successfully completed.

Probation

All persons, including current City employees, selected for this position must complete a mandatory six-month probation.

Eligibility

Qualified candidates will be considered for vacancies as they arise, for a period of at least six months. The decision of the Director of Human Resources with respect to acceptable minimum qualifications is final.

Education Accreditation

Applicants' education must be obtained from an accredited institution. Education credentials obtained out of the US must be evaluated for US equivalency. Evaluation agencies information may be obtained at www.naces.org.

Selection Process

All candidates indicating the minimum qualifications on their applications will be placed on the eligible list without further examination. The training and experience of each candidate will be evaluated for appropriateness and quantity. It is essential, therefore, that you give complete and accurate information on your application. Vagueness or omission may prevent you from being considered for this position. Qualified candidates will not be listed in rank order.

Examination Process

Applicants must provide sufficient information on their application to show that they meet the minimum qualifications for this recruitment. Successful applicants will be placed on the employment certified eligible list for at least six months.

The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position. You may be required to complete supplemental questions to further examine specific Knowledge, Skills and Abilities of the position. Therefore, it is important that you provide complete and accurate information on your application.

Your Recruiter: Jewel Glenn

If you have any questions please contact Jewel Glenn, HR Specialist I, via email at [email protected].

About City of Baltimore (Mayor and City Council of Baltimore)

City of Baltimore Careers

Joining the City of Baltimore presents a unique opportunity to become part of a team dedicated to the growth and improvement of the community. The city offers a wide range of job opportunities and career paths, providing a platform for professional development and personal growth.

Explore Career Opportunities

The City of Baltimore is constantly seeking skilled, passionate, and creative individuals ready to contribute to their dynamic team. With diverse job opportunities ranging from public health to engineering, finance to community development, the city is a place where every professional can find their niche.

Professional Growth and Development

At the City of Baltimore, career growth is a priority. Employees are encouraged to enhance their skills through leadership training programs and continuous learning opportunities. The city supports career advancement through professional development courses and diverse internship programs, ensuring that every team member has the tools to succeed.

Diversity and Inclusion

The City of Baltimore is committed to fostering a workplace culture enriched by diversity and inclusion. Diversity training programs are integral, ensuring that all employees have the opportunity to work in a respectful and welcoming environment. The city values the innovation that comes from a diverse workforce and strives to maintain an inclusive atmosphere.

Benefits and Culture

Employees at the City of Baltimore enjoy a comprehensive benefits package that supports both their professional and personal lives. Benefits include health insurance, retirement plans, and paid time off, among others. The city's culture emphasizes teamwork, respect, and integrity, providing a solid foundation for all employees to thrive.

Networking and Community Engagement

Networking is a vital part of the career journey at the City of Baltimore. Employees have numerous opportunities to connect with leaders and peers within and outside their departments, enhancing their professional network and opening doors to new challenges and opportunities. Community engagement initiatives also allow employees to make meaningful contributions to the city they serve.

Applying for a Position

To apply for a position with the City of Baltimore, candidates should prepare a resume that highlights relevant experience and skills. The hiring process may include an interview, where candidates have the chance to demonstrate their suitability for the role. Interested individuals are encouraged to visit the City of Baltimore Jobs portal to explore available positions and submit their applications.

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Keep up to date with new job alerts, employment trends, and insider tips by subscribing to the City of Baltimore Careers newsletter. This resource provides valuable information to help potential candidates and current employees stay ahead in their career paths.

Join the Team

The City of Baltimore looks for individuals who are solution-driven and eager to make a difference. Search open positions that match your skills and interests on the City of Baltimore Jobs portal. Discover the rewarding opportunities that await at the City of Baltimore, where every job is a chance to contribute to the city’s future.
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