This job profile description is a standardized, non-contractual reference description and global reference tool provided for organizational consistency and talent architecture purposes across Cencora. It does not alter actual job duties, responsibilities, reporting lines, working conditions, grading, compensation, or other essential terms and conditions of employment.
Actual duties and responsibilities may vary based on business needs, local requirements, and operational practices. Where a team member's role is governed by an employment agreement, local terms and conditions, prior job description or collective bargaining agreement, those documents shall prevail in case of any inconsistency. Mandatory local laws shall also prevail.
Manages performance against targets (cycle time, accuracy, service levels, rework), reassigns work, and resolves issues within defined guidelines.
Aligns cross-functional handoffs with pharmacists, technicians, operations, and technology partners to ensure continuity and adherence to service expectations.
Implements approved process and tool changes, validates outcomes using defined metrics, and documents improvements for local standardization.
Guides team capability through onboarding, cross-training, schedule adherence, and performance feedback to sustain delivery quality.
Controls project execution routines including scope tracking, risk identification, dependency management, and change control for small to moderate initiatives.
Communicates status, risks, and performance insights, providing structured updates and recommendations to stakeholders.
Bachelor's degree in pharmacy, pharmaceutical sciences, health administration, operations management, business, or a related field, or equivalent experience required.
5+ years of experience in pharmacy operations, fulfillment, or pharmacy project coordination, or a related field required.
2+ years of experience in a management capacity required.
Certification in professional project management, pharmacist, pharmacy technician registration or licensure, or equivalent preferred.
What Cencora offers
We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.
Full time
Salary Range*
$66,352 - 132,704 CAD
Affiliated Companies:
Affiliated Companies: Innomar Strategies
