Walgreens

Manager Pharmacy Administration and Services

Walgreens$100K — $120K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of experience in pharmacy operations or administration
  • Proven experience managing pharmacy programs and collaborating with teams
  • Knowledge of pharmacy regulations and compliance requirements
  • Strong organizational and time management skills
  • Effective communication skills for diverse audiences
  • At least 1 year of leadership experience in pharmacy or healthcare
  • Willingness to travel up to 10% for business purposes

Responsibilities

  • Manage pharmacy administration and services support programs
  • Lead a team focused on pharmacy billing, credentialing, and compliance
  • Collaborate with partners to implement pharmacy initiatives
  • Monitor performance metrics to recommend improvements
  • Support change management for new processes and systems
  • Ensure compliance with pharmacy regulations and internal policies
  • Provide coaching and development opportunities for team members

Benefits

  • Professional development opportunities
  • Collaboration with cross-functional teams
  • Engagement in impactful projects that improve patient and team experience
  • Involvement in pharmacy modernization and technology enhancements
  • Supportive work environment focused on compliance and operational efficiency
Full Job Description
Job Description

Job Summary:

As Manager, Pharmacy Administration & Services, you will support pharmacy operations, programs, and special projects for Pharmacy Administration that improve the patient and team member experience while maximizing efficiency and effectiveness. Key responsibilities include supporting and managing initiatives to deliver incremental prescription volume through various levers and partnership across the Support Center. Supports Rx modernization and technology enhancements and initiatives, informing the strategy and responsible for planning and field documentation. Also partnering with Rx Operations to ensure the solution meets the needs of patients and team members and serves as the single point of contact for Pharmacy Administration team across the Support Center for these technology enhancements / initiatives.

Job Responsibilities:
  • Manage and oversee pharmacy administration and/or services support programs, ensuring consistent and compliant execution of workflows and policies.
  • Lead a team responsible for pharmacy billing, credentialing, service delivery, core pharmacy and compliance support.
  • Collaborate with cross-functional partners to implement pharmacy initiatives that align with organizational goals.
  • Monitor operational performance metrics and use data insights to recommend and implement improvements.
  • Support change management efforts to facilitate adoption of new processes and systems.
  • Ensure compliance with federal, state, and local pharmacy regulations, as well as internal policies.
  • Provide coaching, guidance, and development opportunities for team members.
  • Assist in budget management and resource planning within assigned pharmacy programs.
  • Communicate program status, challenges, and successes to senior leadership and stakeholders.
  • Supervise pharmacy administration staff, including hiring, performance management, and professional development.


External Basic Qualifications

  • Minimum of 2 years of experience in pharmacy operations, administration, or related healthcare functions.
  • Experience managing pharmacy programs and collaborating with cross-functional teams and external partners.
  • Knowledge of pharmacy regulations and compliance requirements.
  • Strong organizational and time management skills, with the ability to manage multiple projects simultaneously.
  • Effective communication skills, capable of presenting information clearly to diverse audiences.
  • Willingness to travel up to 10% for business purposes.
  • At least 1 year of direct leadership, indirect leadership and/or cross-functional team leadership.
  • Willing to travel up to/at least 10% of the time for business purposes (within state and out of state)


Preferred Qualifications

  • Pharmacy degree (B.S. or PharmD).
  • Bachelor's or Master's degree in Healthcare Administration, Business, or related field.
  • Experience leading small teams or project groups in pharmacy or healthcare settings.
  • Proficiency with Microsoft Office Suite (Excel, PowerPoint, Word) and data analytics tools.

About Walgreens

Walgreens is the nation's largest drugstore chain with fiscal 2010 sales of $67 billion. The company operates 7,689 drugstores in all 50 states, the District of Columbia and Puerto Rico. Each day, Walgreens provides nearly 6 million customers the most convenient, multichannel access to consumer goods and services and trusted, cost-effective pharmacy, health and wellness services, and advice in communities across America. Walgreens scope of pharmacy services includes retail, specialty, infusion, medical facility, and mail service, along with respiratory services. These services improve health outcomes and lower costs for payers including employers, managed care organizations, health systems, pharmacy benefit managers, and the public sector. Take Care Health Systems is a Walgreens subsidiary that is the largest and most comprehensive manager of worksite health centers and in-store convenient care clinics, with more than 700 locations throughout the country.

Walgreens Careers

Joining Walgreens means becoming part of a team dedicated to inspiring health and well-being across America. As a cornerstone of the community, Walgreens offers unparalleled job opportunities in the retail and healthcare sectors, making it an ideal place for professional growth and innovation. Work You’ll Do At Walgreens, every position contributes to our mission of delivering premier health solutions while ensuring a diverse and inclusive workplace that fosters growth. Our team members are at the forefront of transforming customer experiences through dedication and expertise. Lead with Innovation and Leadership Embrace the opportunity to lead at Walgreens, where we combine industry expertise with a culture of innovation. Our leadership is committed to nurturing a professional environment where ideas thrive and leadership skills are honed through comprehensive diversity training and leadership development programs. Engage in Meaningful Work Join a team that values hard work and creativity, where your skills will be enhanced through challenging projects and collaborative team efforts. Walgreens is not just about filling prescriptions—it's about offering solutions that promote healthier communities. Explore Career Opportunities Whether you're looking for an entry-level position or a more advanced professional role, Walgreens offers a range of career paths in dynamic business areas. From in-store roles to corporate support, our job opportunities are designed to fit a variety of skills and interests. Internship and Employment Benefits Start your career with a Walgreens internship and gain hands-on experience that paves the way for future employment. Our interns work on real projects that matter, gaining skills that are crucial for future success. Full-time team members enjoy a wealth of benefits, including comprehensive health coverage, retirement plans, and exclusive employee discounts. Invest in Your Career Growth Walgreens is committed to the career development of our employees. We provide resources and training that encourage continuous learning and career advancement. With support for certifications and networking opportunities, team members can expand their professional horizons and achieve their career goals. Stay Connected Join Our Team Discover the diverse range of hiring opportunities at Walgreens by exploring open positions that match your skills and interests. We are looking for passionate, curious, and solution-driven team players ready to make a significant impact. Keep Up to Date Stay informed with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work at Walgreens. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding opportunities that await at Walgreens. At Walgreens, we are excited to see where your ambition takes you. Join us and be part of a team that is dedicated to shaping the future of health and wellness for everyone.
Learn more about Walgreens
Size
202,000 employees
Market Cap
$32.8 billion
Industry
Net Income
-$696 million
Founded
1901
5 Year Trend
+2.3%
Revenue
$141.5 billion
NASDAQ

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