ZeroFOX

Manager, People Operations

ZeroFOX$90K — $120K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of progressive HR operations experience with payroll management exposure
  • Hands-on global or multi-state payroll processing experience
  • Experience managing an employee expense report process end to end
  • Working knowledge of US benefits administration and multi-jurisdictional requirements
  • HRIS proficiency with experience managing platform migration
  • Strong command of US employment law and multi-country compliance
  • Excel skills to build and audit payroll reconciliations and benefits reports
  • Experience managing or coaching junior HR staff

Responsibilities

  • Own the global payroll process and ensure tax compliance
  • Collaborate with the accounting team for payroll processing and employee expense reports
  • Manage global benefits administration across multiple countries
  • Oversee compliance program management for HR and payroll requirements
  • Lead HRIS ownership during migration to Rippling
  • Handle leave program management and vendor relationships
  • Create and build HR processes and structures from the ground up

Benefits

  • Comprehensive health, dental, and vision coverage through Cigna
  • 401(k) plan with 3% match, fully vested immediately
  • Health Savings Account (HSA) with quarterly contributions from the company
  • Company-paid short-term and long-term disability, life, and AD&D insurance
  • Employee Assistance Program (EAP) offering confidential counseling and support
  • Pet insurance and additional discount programs
Full Job Description
This role is genuinely rare. It sits at the intersection of HR operations and global payroll in a way that most managers at this level never get real exposure to. ZeroFox is in the middle of building out its People function with intention - we're migrating to a new HRIS platform, moving payroll under HR for the first time, and managing a footprint that spans 10 countries across four different employment frameworks. The person we're hiring isn't stepping into a finished machine. They're helping design it.

You'll report directly to the VP of Human Resources and work closely with the accounting team on payroll - not as a handoff partner, but as a genuine co-owner of the process. If you want a seat at the table where HR, Finance, and operations intersect at a PE-backed cybersecurity company, this is it.

This role owns two pillars simultaneously. Roughly 30% of your time lives in global payroll - working side by side with the accounting team on payroll processing, tax compliance, and employee expense report management - reviewing submissions, coordinating approvals, and ensuring timely payment - in partnership with the Accounting team across the US and international jurisdictions. The other 70% is HR operations: global benefits administration across the US, Chile, India, UK, and EOR countries; compliance program management across federal, state, and multi-country requirements; HRIS ownership as we migrate to Rippling; leave program management; and vendor relationship management across our benefits broker network and HR tech stack.

The Reality
  • You've owned payroll before - not just watched it happen, but been accountable for accuracy, tax filings, and vendor relationships
  • Compliance complexity energizes rather than exhausts you. Multi-state, multi-country HR and payroll compliance is where you do your best work
  • You can run a benefits open enrollment and a payroll audit in the same week without dropping either
  • You've managed an HRIS implementation or migration and know what good change management looks like from the inside
  • You build process where none exists. This role requires creating infrastructure, not just maintaining it
  • You're data-first: you trust the report over your memory, and you build dashboards before someone asks for them

Requirements
  • 5+ years of progressive HR operations experience with direct, accountable exposure to payroll management - not just adjacency to it
  • Hands-on global or multi-state payroll processing experience: you've been responsible for the output, not just informed of it
  • Experience managing an employee expense report process end to end - reviewing submissions, coordinating approvals, and ensuring timely payment in partnership with Accounting
  • Working knowledge of US benefits administration: open enrollment, FMLA, ADA accommodations, 401(k), HSA, and state-mandated leave programs across multiple jurisdictions
  • HRIS proficiency - experience managing a platform migration or implementation, not just day-to-day use
  • Strong command of US employment law (FLSA, FMLA, EEO, ERISA, NLRA, ADA) and comfort navigating multi-country compliance requirements
  • Excel and data skills strong enough to build and audit payroll reconciliations and benefits reports independently
  • Experience managing or coaching junior HR operations staff
  • Bachelor's degree in HR, Business, or a related field, or equivalent practical experience
  • Rippling experience - we're migrating to Rippling and familiarity would accelerate your ramp
  • Familiarity with EOR employment models (GoGlobal, Deel, or similar) - we use them across several countries
  • PHR, SHRM-CP, or CPP (Certified Payroll Professional) certification
  • Multi-country benefits administration experience outside the US - our footprint spans Chile, India, UK, and several EOR countries
  • Experience in a PE-backed or high-growth environment where you've had to build process while the company kept moving

Benefits
  • Comprehensive health, dental, and vision (Cigna)
  • 401(k) with 3% match, 100% immediately vested
  • HSA with quarterly company contributions
  • Company-paid short/long-term disability, life and AD&D insurance
  • Employee Assistance Program (EAP) - confidential counseling, legal, and financial support
  • Pet insurance and discount program


About ZeroFOX

ZeroFOX is a cybersecurity company that provides social media and digital protection services. The company's platform uses AI and machine learning to detect and remediate threats across social media, mobile applications, and the web. ZeroFOX's customers include Fortune 500 companies, government agencies, and financial institutions. The company was founded in 2013 and is headquartered in Baltimore, Maryland.
Learn more about ZeroFOX
Size
250 employees
Market Cap
$606.2 million
Industry
Founded
2013
NASDAQ

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