People Operations Manager

Verve

$100K — $130K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's or Master's degree in Human Resources, Business Administration, or related field
  • 5-7 years of experience in HR operations with progressive responsibility
  • Strong expertise in HR systems (e.g., HiBob) and process optimization
  • Knowledge of HR controlling and Compensation & Benefits
  • In-depth knowledge of US labor laws
  • Proven ability to manage multiple priorities in a fast-paced, global environment
  • Analytical mindset with attention to detail and commitment to continuous improvement

Responsibilities

  • Manage HR processes throughout the employee lifecycle, from onboarding to offboarding
  • Serve as the main point of contact for operational HR advice and support
  • Maintain and update staff records in internal HR systems
  • Prepare employment contracts, amendments, reference letters, and termination documents
  • Collaborate with Finance and Accounting on payroll data reconciliation
  • Lead and support HR projects including Compensation & Benefits and HR Data Analytics
  • Analyze HR data to identify trends and generate data-driven recommendations

Benefits

  • Comprehensive Medical, Dental, Vision, Disability, and Life insurance
  • 401(k) Retirement plan with company match
  • Pre-tax FSA and HSA plans for Healthcare and Commuting
  • Fringe Personalized Benefits Platform with a budget of $100/month
  • 12 paid holidays, unlimited PTO, and 3 Wellness Days
  • Paid Parental Leave for major life milestones
Full Job Description
Who You Are
We are currently searching for an experienced manager to join our team in New York to lead and refine our HR processes, ensuring they align with our global strategy and support our talented workforce. This role offers the opportunity to drive HR process improvements, optimize operations, and collaborate across diverse teams.
This is a hybrid position with three days per week in our NYC office (at One Soho Square).What You Will Do

Employee Lifecycle and Administration:
  • Manage HR processes throughout the entire employee life cycle, from onboarding to contract management, leave management, and offboarding
  • Be the main point of contact for our employees and provide operational HR advice and support on a broad range of topics, including company regulations and policies, local labor law aspects, terms of employment, benefits, visa matters, etc.
  • Maintain and update staff records in internal systems (e.g., leave tracking, and document management)
  • Prepare employment contracts, contract amendments, reference letters, terminations, and other certificates

Payroll Management:
  • Collaborate with Finance and Accounting teams to reconcile payroll data and resolve discrepancies
  • Collate payroll data and transmit input, perform required reviews/sign-off on the applicable payroll

HR Projects:
  • Lead and support HR projects, including Compensation & Benefits, HR Data Analytics, and HR Controlling
  • Generate reports and analyze HR data to identify trends, insights, and areas for improvement
  • Provide data-driven recommendations to support decision-making processes within the HR department and across the organization
  • Collaborate effectively with wider HR teams across HRBPs, Talent Acquisition, and Finance to ensure efficiency and effectiveness in all employee processes.

What You Will Bring
  • Bachelor's or Master's degree in Human Resources, Business Administration, or a related field
  • At least 5-7 years of experience in HR operations, with a track record of progressive responsibility
  • Strong expertise in HR systems (e.g., HiBob) and process optimization
  • Knowledge in HR controlling, Compensation & Benefits structures, and leveraging data analytics
  • In-depth knowledge of US labor laws
  • Proven ability to work in a fast-paced, global environment, managing multiple priorities effectively
  • Analytical agile mindset with a focus on detail and a commitment to continuous improvement

What We Offer

Just a few of the benefits waiting for you at Verve:
  • Stay healthy and covered with our comprehensive Medical, Dental, Vision, Disability, Life, and other Insurances
  • Support your long-term financial security with our 401(k) Retirement plan with company match
  • Save on everyday expenses with pre-tax FSA and HSA plans for Healthcare, Dependent care, and Commuting
  • Pick what matters most to you in our Fringe Personalized Benefits Platform, with a budget of $100/month: lifestyle, fitness, hobbies, travel, and more
  • Recharge with 12 paid holidays, unlimited PTO, and 3Wellness Days throughout the year
  • Enjoy peace of mind with paid Parental Leave for life's important milestones
    ... and even more reasons to join us!


Salary Range

$100-$130 USD

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