Manager, People Operations

GovPilot

$90K — $110K *
US-AnywhereRemote in United States
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of progressive HR experience in a similar role
  • Experience managing HR for a company with 100+ employees
  • Knowledge of global workforce structures including EOR arrangements
  • Hands-on experience with payroll and benefits administration
  • In-depth understanding of all core HR disciplines
  • Excellent judgment in handling sensitive matters

Responsibilities

  • Oversee daily HR operations throughout the employee lifecycle
  • Process payroll and manage HR tactical functions
  • Handle HR for a blended workforce across multiple countries
  • Act as a key contact for employee relations issues
  • Maintain and update HR policies and documentation
  • Administer HR systems and generate reporting for leadership
  • Collaborate with CFO on HR budgeting and forecasting

Benefits

  • Remote working option within the US
  • Opportunity to own a pivotal role in a growing organization
  • Engage directly with the leadership team
  • Be a part of a dynamic and diverse workforce
  • Contribute to evolving HR processes in a fast-paced environment
Full Job Description
The Position:
We're looking for an experienced People Operations Manager to own the full breadth of HR operations for our growing organization. This person has previously managed HR for a 100+ person company, or a comparable vertical/business unit within a larger organization, and is comfortable operating across both the strategic and tactical sides of HR - from policy and employee relations down to the details of payroll and benefits administration.

Our workforce is global and blended - a mix of full-time employees, Employer of Record (EOR) arrangements, and independent contractors across multiple countries - and we currently operate through a PEO (Rippling). Experience navigating that kind of complexity, and comfort with the compliance nuances it creates, is essential to this role.

What You Will Own:

  • HR Operations & Compliance. Own day-to-day HR operations across the full employee lifecycle - onboarding, offboarding, leave administration, benefits, and compliance with federal, state, and local employment law.
  • Payroll & Tactical HR. Be hands-on with the tactical side of HR, including payroll processing and troubleshooting, benefits administration, and PEO relationship management (currently Rippling).
  • Global Workforce Management. Manage HR processes across a blended workforce of FTEs, EOR employees, and contractors in multiple countries, ensuring each classification is handled correctly and compliantly.
  • Employee Relations. Serve as a trusted point of contact for employees and managers on HR matters, including performance issues, workplace concerns, and conflict resolution.
  • Policy & Documentation. Maintain and evolve employee handbooks, policies, and HR documentation to stay current with a growing, multi-state, multi-country workforce.
  • HR Systems & Reporting. Own HR systems administration (Rippling), ensuring accurate records, and provide reporting/metrics to leadership as needed.
  • Finance Partnership. Work closely with the CFO on headcount forecasting, compensation administration, and budget-related HR matters.

What You Bring:

  • 5+ years of progressive HR experience, including prior ownership of HR for a 100+ person company or a comparable-sized business unit.
  • Strong working knowledge of global workforce structures - FTEs, EOR arrangements, and independent contractors - and the compliance considerations that come with each.
  • Direct experience working with a PEO (Rippling experience a plus).
  • Comfortable and capable handling tactical HR functions personally - payroll, benefits administration, systems - not just overseeing them.
  • Solid grounding across all core HR disciplines: employee relations, compliance, recruitment, performance management, compensation, and HR systems.
  • Excellent judgment and discretion in handling sensitive and confidential matters.

What Makes You Stand Out:

  • Experience in a fast-growing startup or SaaS environment.
  • SHRM-CP or PHR certification.

Practicals:

  • You'll report to: Chief Financial Officer
  • Location: Remote (US)
  • Start date: As soon as possible
  • Status: Full Time/Exempt
  • Hiring Timeline: We expect to keep this posting open for 4 weeks.
  • Please note: GovPilot is unable to sponsor or take over sponsorship of an employment visa at this time.

How to Apply:
If you are passionate about people and eager to help scale a growing organization, we would love to hear from you. Please submit your resume and cover letter today!

Application Process:

  1. Screening call with a recruiter
  2. Hiring Manager Interview
  3. Team Interview
  4. Final Interview with GovPIlot CEO

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