Intuit Inc

Manager, People and Places Ai Drive Work Transformation

Intuit Inc • $237K — $321K *
Mountain View, CA 94040In-Person
Business Services
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 8+ years of experience in business process design or related HR functions
  • Proven track record leading workflow transformations involving AI or automation
  • Strong knowledge of core HR platforms like Workday and ServiceNow
  • Ability to partner effectively with various HR centers of excellence
  • Experience in people leadership and team integration across functions
  • Comfortable operating in ambiguous situations and translating strategy to execution

Responsibilities

  • Identify and prioritize high-value P&P workflows for reimagination
  • Define roles for AI agents and human oversight in workflow redesign
  • Build a roadmap for workflow redesign initiatives
  • Partner with HRBP and COE teams to drive innovation collaboratively
  • Serve as a connective layer to scale best ideas and solve cross-functional challenges
  • Establish reusable workflow design methods and governance pathways
  • Define metrics to track productivity gains and improve candidate experience

Benefits

  • Competitive compensation package
  • Eligibility for cash bonuses and equity rewards
  • Support for employee well-being and development
  • Flexible work environment
  • Focus on equitable pay practices
Full Job Description
People and Places technology is shifting from system-driven workflows to agentic, platform-enabled execution. AI agents increasingly drive how work gets done. Most efforts to date have focused on automating low-value tasks; the larger opportunity is to reimagine - not simply optimize - how work happens across People & Places.

We are looking for a manager to lead this reimagination. This role owns identifying the highest-value P&P workflows to redesign, partnering with COEs and HRBPs on what work should look like in an AI-first model, and translating that into agentic workflow patterns enabled through HR Tech, T4I, and strategic vendor partnerships. This is the center of excellence for AI-driven People & Places transformation: the team defines end-to-end workflows, decision points, and employee and candidate experiences, then partners with HR Tech and the Agentic Builder team to bring them to life.

Success on this role is not just throughput. While this work is expected to drive a 3x productivity gain across P&P, the deeper measure of success is whether employees, candidates, and managers experience meaningfully better interactions with HR - faster and clearer where it matters, and invisible where it doesn't need to be seen at all.

Responsibilities

Workflow Reimagination & Opportunity Identification
  • Systematically identify and size the highest-value P&P workflows for agentic reimagination, prioritizing high-cost, high-demand functions such as HRBPs, TA, and employee support
  • Move beyond automating existing steps: define what work should be offloaded to agents, what remains human-led, and where judgment must stay with people
  • Build and maintain a prioritized roadmap of workflow redesign opportunities across People & Places

COE & HRBP Partnership
  • Partner with COEs, HRBPs, TA, Rewards, Talent, ER, Mobility, and People Analytics under a "build from the center, drive from the spokes" model - enabling, not gatekeeping, their own innovation
  • Operate as a connective layer: help COEs scale their best ideas, solve complex cross-functional scenarios, and connect workflows to shared platforms and data
  • Represent P&P's process and experience agenda to senior stakeholders across HR Tech, T4I, and business partners

Agentic Workflow Design & Standards
  • Define reusable workflow design methods, agentic solution standards, and governance pathways that COEs can adopt directly
  • Translate future-state workflows into requirements for HR Tech, T4I, and the Agentic Builder team, ensuring solutions are connected to platforms and data rather than built in isolation
  • Partner with strategic vendors to prototype agentic workflows, pressure-test assumptions, and bring outside-in thinking into the team's patterns

Team Leadership
  • Lead and integrate the merged Process & Experience Design team, combining the former Experience Solutions and Process Excellence functions into one cohesive capability
  • Build a team of business analysts and experience designers capable of operating as builders - using AI tools directly, not functioning purely as intake
  • Establish clear domain ownership and career paths for team members previously split across two organizations

Measurement & Scaling

  • Define and track metrics for both productivity (progress toward 3x) and employee/candidate experience quality
  • Establish a scalable operating rhythm for prioritization, delivery, and adoption of reimagined workflows across People & Places


Qualifications
  • 8+ years of experience in business process design, experience design, product management, or a related discipline within HR, People Operations, or a similar function
  • Demonstrated experience leading teams through significant workflow or operating model transformation, ideally involving AI, automation, or agentic technologies
  • Strong working knowledge of core HR platforms (Workday, ServiceNow, Avature) and how agentic capabilities are being embedded within them
  • Track record partnering effectively with centers of excellence and HR business partners without direct authority over their roadmaps
  • People leadership experience, including integrating teams from different functional backgrounds (e.g., business analysis and experience design)
  • Comfort operating in ambiguity, translating strategic direction into concrete workflow designs and requirements

Footer
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
The expected base pay range for this position is:
Mountain View $237,500 - $321,500

About Intuit Inc

Intuit offers business and financial management solutions for SMBs, financial institutions, consumers, and accounting professionals. The company’s product portfolio includes TurboTax, a software solution that offers free tax filing, efile taxes, and income tax returns; Quicken; QuickBooks; Mint.com, and more. It also offers end-to-end solutions for online tax preparation, download products, mobile tax prep, mortgage interest and property tax, corporations tax, military tax, and more. Intuit was founded by Tom Proulx and Scott Cook in 1983 and is based in Mountain View, California. The company serves customers in North America, Asia, Europe, and Australia with offices in the United States, Canada, India, U.K., and Singapore.

Intuit Inc Careers

Join the dynamic team at Intuit Inc, a global powerhouse in financial software, where innovation, leadership, and diversity training are at the heart of everything we do. This is an unparalleled opportunity to advance your career with a company that is committed to empowering communities and small businesses with innovative financial solutions.

Work You’ll Do

At Intuit Inc, you’ll be part of a culture that cherishes innovation and values the unique perspectives of its team members. You will collaborate with some of the brightest minds in the industry, using your skills to influence the future of technology and finance. Our team at Intuit Inc is driven by the mission to power prosperity around the world, and you can be at the forefront of this transformation.

Explore Job Opportunities and Growth

Intuit’s career paths are as diverse as the innovative solutions we provide to millions. From finance to software engineering, our job opportunities span across multiple disciplines. Whether you’re looking for a full-time position, an internship, or leadership roles, Intuit offers a world of opportunities for professional growth. Our hiring process is designed to identify and attract professionals who are not only skilled but are also passionate about making a difference.

Professional Development and Benefits

Invest in your future with Intuit’s industry-leading benefits and professional development opportunities. Our employees enjoy comprehensive benefits that ensure their personal and professional satisfaction, including health, wellness, and continuous learning perks. At Intuit, we also understand the importance of diversity training and leadership development, providing various programs that foster an inclusive environment.

Join Our Team

Embark on a journey of growth and innovation at Intuit Inc. Search open positions that match your skills and interests. We are looking for curious, creative, and solution-driven team players. Prepare your resume, ace the interview, and join a team that’s committed to creating solutions that power prosperity around the globe.

Networking and Career Advancement

At Intuit Inc, networking and internal mobility are encouraged to foster professional growth and innovation. Connect with leaders and peers through our various networking events, mentorship programs, and collaborative projects. With support at every step of your career, the opportunities at Intuit are limitless.

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Explore Careers at Intuit Inc

Discover the exciting and rewarding career opportunities awaiting you at Intuit Inc. Let your ambition lead you to success. Join us in our mission to power prosperity and contribute to our journey of continuous innovation.

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At Intuit Inc, every role is a chance to innovate, grow, and make an impact. Join us, and together let's shape the future of finance.
Learn more about Intuit Inc
Size
13,500 employees
Market Cap
$107.4 billion
Industry
Consumer Technology
Net Income
$1.7 billion
Founded
1983
5 Year Trend
+19.6%
Revenue
$7.7 billion
NASDAQ
INTU
* Ladders Estimates

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