American Express

Manager, Payments Consulting (Payment Product Partnerships)

American Express$100K — $130K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years managing external relationships in payments or related fields
  • Deep understanding of the payments ecosystem, including processing and products
  • Ability to navigate ambiguity and implement strategic plans
  • Proven relationship-building with internal and external stakeholders
  • Experience in third-party management covering contract negotiation and compliance
  • Self-starter with strong analytical and detail-oriented skills
  • Excellent communication skills, able to explain complex issues in simple terms
  • Effective problem-solving and project management abilities
  • Experience in business development and representing at industry events
  • Willingness to travel for industry events (10% estimated travel).

Responsibilities

  • Develop and implement regional strategy for third-party partnerships
  • Manage a portfolio of payment product partnerships, including performance and compliance
  • Design and enforce governance frameworks for third-party partnerships
  • Monitor industry for new entrants and innovations that align with company goals
  • Collaborate with cross-functional teams to share best practices and insights

Benefits

  • Collaborative cross-functional work with exposure to emerging payment technologies
  • Opportunity to influence future product features based on industry insights
  • Engagement with industry events to represent and promote the brand
Full Job Description
Job Description

The Manager, Payments Consulting, Payment Product Partnerships is responsible for leading key aspects of the regional strategy and will play a central role in managing technical partnerships and related compliance, driving project execution, and broadening availability of solutions in the acceptance channel. This role offers a unique opportunity to collaborate cross-functionally while gaining deep exposure to emerging payment technologies and industry trends.

Responsibilities

  • Regional Third-Party Strategy & Execution
    Develop and execute regional third-party strategy designed to meet current and future customer, partner, and Amex needs; guide partners through product or capability adoption, testing and implementation.
  • Third-Party Relationship Management
    Own and grow performance across a portfolio of payment product partnerships, including driving partner due diligence, negotiations, ongoing management, and compliance.
  • Governance, Risk & Controls
    Design and enforce regional third-party governance frameworks, including controls, documentation standards, and automation, in alignment with enterprise guidance; oversee consistent execution and drive continuous improvement.
  • Business Development & Insights Sharing
    Proactively monitor the market to identify and engage new entrants and innovators to advance Amex and market goals; maintain strong and strategically aligned regional partner pipeline. Represent American Express at relevant industry events and forums and share insights internally to influence future product features and capabilities.
  • Cross Functional Leadership & Best Practice Sharing
    Collaborate extensively with internal teams including market client management teams, product, risk, legal, and technology teams. Consistently share insights and best practices with internal partners across global markets.


Qualifications

  • 3+ years experience managing external relationships in payments or related fields.
  • Knowledge of the payments ecosystem, including payment processing and products.
  • Ability to lead through ambiguity, manage change effectively, and translate strategic objectives into structured execution plans.
  • Proven ability to build, maintain, and leverage strong relationships with internal and external stakeholders, including industry partners.
  • Demonstrated knowledge of third-party management, including negotiating contracts, risk management, governance, and compliance oversight.
  • Consistent self-starter with high level of intellectual curiosity, initiative, drive, and attention to detail
  • Excellent interpersonal and communication skills (written and verbal), with the ability to articulate complex issues in a simple non-technical manner, and to bridge business and technical discussions.
  • Strong problem solving and project management skills.
  • Experience in business development or representing an organization at industry events with ability to translate industry intelligence into AXP opportunities.
  • Willingness to travel to industry events. (10% travel estimate).

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position

About American Express

Amex provides industrial services to the coatings and linings sector, providing support for commercial, industrial, and maritime projects such as petrochemical, power, and water treatment industries. They offer painting services for steel structures, storage tank linings and coatings, pipelines, floors, and marine vessels such as ships, tugboats, and barges.

American Express Careers

Join the vibrant team at American Express, a global leader in financial services, and be part of a company that values innovation, leadership, and diversity. At American Express, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a culture that is committed to excellence and inclusive growth. Work You’ll Do At American Express, we are dedicated to helping our employees reach their full potential. With a variety of career paths available in areas such as technology, marketing, finance, and customer service, American Express is the perfect place to advance your career. Our team is composed of highly skilled professionals who thrive on innovation and collaboration. Join our team and contribute to a company known for its prestigious history of leadership in the credit card industry. Engage in meaningful work that makes a real impact on our global scale business operations. American Express Leadership and Development Programs We believe in nurturing the leadership skills of our employees with extensive training programs and leadership development opportunities. Our commitment to professional growth is evident in our comprehensive benefits package that supports both personal and professional development. Internship Opportunities Start your career with an internship at American Express and gain valuable industry experience. Our internships offer a chance to develop skills, work on challenging projects, and learn from leaders in the industry. Interns at American Express are considered integral members of the team and are given responsibilities that provide a real insight into their future career paths. Diversity and Inclusion At American Express, diversity and inclusion are at the core of our company culture. We are committed to building a diverse workforce and inclusive environment where every employee feels valued and inspired. We offer diversity training programs that empower our employees to thrive and lead in a global marketplace. Networking and Innovation Our employees enjoy unparalleled opportunities for networking and personal growth through our global connections and innovative projects. American Express encourages a culture of innovation that helps propel our company and your career forward. Career Benefits and Growth American Express is dedicated to the growth of its employees. We offer competitive benefits, including health, retirement plans, and family leave, ensuring that our team members have the support they need to succeed both at work and in their personal lives. Join Our Team Explore the job opportunities and open positions at American Express. We are continuously hiring talented individuals who are passionate about their careers and interested in working for a company that offers a dynamic and supportive environment. Stay Connected Keep up to date with the latest from American Express Careers by following our career blog and signing up for job alert emails. Tailor your subscription to receive updates that match your skills and interests. Discover the exciting and rewarding career opportunities that await at American Express. SEARCH AMERICAN EXPRESS JOBS Whether you are looking for a full-time position, an internship, or a leadership opportunity, American Express offers a path to a rewarding career. Join us and make a difference with your passion, creativity, and drive.
Learn more about American Express
Size
64,000 employees
Market Cap
$108.1 billion
Industry
Net Income
$3.1 billion
Founded
1850
5 Year Trend
+3.5%
Revenue
$37 billion
NASDAQ

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