Royal Bank of Canada

Manager PAC

Royal Bank of Canada$67K — $110K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in the insurance industry
  • Active LLQP license
  • Strong communication and collaboration skills
  • Proven track record in onboarding and training
  • Expertise in project management and analytical skills
  • Ability to embody leadership principles and foster inclusive environments

Responsibilities

  • Design and deliver training programs for onboarding and skill development
  • Facilitate PAC training both in-person and virtually
  • Collaborate with stakeholders to create and refine training content
  • Support leaders in achieving PAC Certification goals
  • Align training curriculums with industry regulatory standards

Benefits

  • Comprehensive Total Rewards package focusing on employee wellbeing
  • Flexible and modern benefits, including competitive compensation
  • Opportunity to work on a diverse and inclusive team
  • Access to learning programs and career development tools
  • Flexible work arrangements to support personal needs
  • Impactful work that positively influences clients and communities
Full Job Description
Job Description

What is the opportunity?

A member of Sales Enablement, Manager Proactive Advice Culture (PAC) and Client Advice Experience (CAE) is a PAC Ambassador and Champion, responsible for the delivery and development of PAC and CAE content through onboarding, skill builds, as well as through certification and development program content curation, presentation materials, and enhanced skills training for Insurance Professionals and Leaders across RBCI as well as for external clients throughout the Insurance Industry.

What will you do?
  • Design, develop, and deliver training solutions: Create content for onboarding and ongoing training programs, ensure accuracy through stakeholder collaboration, facilitate PAC training (in-person/virtual), and leverage deep expertise in S&D roles within proprietary and non-proprietary distribution channels to tailor effective learning experiences
  • Effectively communicate and reinforce National Office and Channel strategic direction and organizational values and how PAC supports initiatives
  • Support leaders in meeting PAC Certification Level program goals through collaboration and monitoring reporting and trends
  • Ensures that all on-boarding, training, coaching and messaging incorporates the CAE skills and behaviors and PAC tenets
  • Facilitate PAC training delivery and curriculum development: Facilitate, train, and present PAC training (in-person/virtual), design learning curriculums aligned with regulatory guidelines (e.g., Fair Treatment of Consumers


What do you need to succeed?

Must-have
  • Demonstrated Leadership Model Behaviors: Proven ability to embody and apply core leadership principles in professional settings
  • 5+ years of professional experience in the insurance industry, with a strong track record of expertise and impact
  • Active LLQP license
  • Excellent partnering skills, strong communication and presence to work with key stakeholders, partners and executives across various LOBs
  • Proven experience in onboarding and training new employees, coupled with strong organizational awareness and business acumen to drive effective talent integration and strategic alignment
  • Experience in delivering in-person and virtual presentations and facilitation
  • Strong consulting, project management; critical thinking, problem solving and analytical skills.


Nice-to-have
  • Bilingualism (English and French)


What's in it for you?

Whether it's developing new skills, opportunities to innovate and grow, modern and comprehensive benefits, or the flexibility to enjoy the moments that matter, at RBC you have everything you need at your fingertips to build your career and life.
  • Working with an award-winning team Awards | RBC Diversity & Inclusion
  • A comprehensive Total Rewards package that prioritizes your overall wellbeing, including flexible and modern benefits, competitive compensation and stock options
  • Work where you belong as part of a supportive, inclusive team and company that celebrate your unique perspectives, background and experience and want you to bring your whole self to work, every day.
  • Leaders who are invested in your success and provide opportunities to learn, to grow and to try new things. Develop new skills, sharpen existing ones and explore paths you never knew existed with a host of learning programs and tools designed to support you in every phase of your career.
  • Flexible work arrangements and leaders who support your needs-both personal and professional.
  • An opportunity to have real impact on the lives of our clients and the communities you serve.
  • RBCI software tools to boost your productivity


Job Skills
Class Facilitation, Coaching Others, Communication, Customer Needs, Effective Presentations, Interpersonal Relationship Management, Long Term Planning, Performance Management (PM), PowerPoint Presentations, Public Presentations, Sales, Sales Activities, Team Management, Training Facilitation, Workshop Facilitation

Additional Job Details

Address:
MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGA
City:
Mississauga
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
INSURANCE
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2026-04-15
Application Deadline:
2026-06-23
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Compensation for this position (including salary and discretionary/variable payments) will be determined by factors, including but not limited to candidate's experience, skills, registration status, performance, individual goals, market conditions, and business needs.

Pay Range

The expected pay range for this position is:
$67,000.00 - $110,000.00

The pay range provided is for the primary work location referenced in the Additional Job Details section of this job posting. Pay ranges may differ based on location. If the posting lists multiple job locations, a recruiter can confirm availability of the role and the relevant pay rage for the additional locations listed. RBC supports pay transparency and we strive to ensure all pay ranges are competitive, fair, and equitable.

You have the potential to earn RBC's discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided that business meets its performance targets and you meet your individual goals.

About Royal Bank of Canada

Royal Bank of Canada Careers

Join the dynamic team at Royal Bank of Canada (RBC), a global leader in financial services and a company committed to excellence and innovation. At RBC, we offer a wide range of job opportunities that empower professionals to shape their career paths with leadership, diversity training, and continuous growth.

Work You’ll Do

At Royal Bank of Canada, we are not just hiring; we are building a culture of innovation and leadership. Our team members are at the forefront of the financial industry, driving transformation and delivering targeted solutions that meet the evolving needs of our clients and communities.

Explore Job Opportunities and Employment at RBC

Whether you are starting your career or looking to take it to the next level, RBC offers positions that challenge your skills and fuel your ambition. From entry-level positions to leadership roles, our job opportunities span across various functions and regions. Join us and be part of a team that values professional growth and diversity.

Internship and Professional Development

Kickstart your career with an internship at Royal Bank of Canada. Our internships provide invaluable hands-on experience, networking opportunities, and insights into the financial services industry. Interns at RBC gain the skills necessary to excel and are often considered for full-time positions within the company.

Benefits and Culture

At RBC, we prioritize the well-being and satisfaction of our employees. Our benefits package is designed to support our team members at every stage of their life and career. RBC’s culture is built on a foundation of respect, integrity, and responsibility, fostering an environment where everyone can thrive.

Career Growth and Innovation

We believe in nurturing the potential of our employees through continuous learning and career development programs. At RBC, you will find endless opportunities to grow professionally through on-the-job experiences, formal training programs, and leadership development initiatives. Our commitment to innovation means we are constantly seeking out new ideas and perspectives, making RBC a perfect place for those who aim to lead and innovate.

Diversity and Inclusion

Diversity is our strength. At Royal Bank of Canada, we are committed to building an inclusive workplace where every employee feels valued and respected. Our diversity training programs are designed to educate and inspire, creating a more inclusive and equitable workplace.

Join Our Team

Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Start your journey with RBC today and be part of a world-class team known for its commitment to client service, community involvement, and innovation.

Stay Connected

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Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities awaiting you at RBC. Explore the possibilities with Royal Bank of Canada, where your future is filled with potential and the path to success is paved with countless opportunities for professional and personal growth. Join us and shape not just your career but the future of the financial industry.
Learn more about Royal Bank of Canada
Size
86,007 employees
Market Cap
$130.3 billion
Industry
5 Year Trend
+8.7%
NASDAQ

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