Manager Onboarding Operations

Mount Sinai Medical Center

$75K — $95K *
Miami, FL 33186In-Person
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Human Resources or related field required.
  • 2-3 years of experience in healthcare onboarding operations and team leadership.
  • Prior HR experience and training required.
  • Proven track record managing complex projects/programs.
  • Experience with Workday Recruiting module preferred.

Responsibilities

  • Lead onboarding operations for timely and compliant execution.
  • Maintain and update Standard Operating Procedures (SOPs) and partner with HR leadership on key decisions.
  • Drive performance and build technical capability to ensure audit-ready execution.
  • Provide operational reports and KPIs to support decision-making.
  • Manage Workday's technical and functional operations for recruitment, optimizing workflows and integrations.
  • Establish and maintain recruiting/onboarding processes and automated workflows.
  • Oversee the transition of candidates to employees and manage the onboarding process.

Benefits

  • Comprehensive health benefits.
  • Life insurance coverage.
  • Long-term disability insurance.
  • Healthcare spending accounts.
  • Retirement plan options.
  • Generous paid time off policy.
  • Pet insurance available.
  • Tuition reimbursement for ongoing education.
  • Employee assistance program for support services.
  • Wellness program to promote health and wellbeing.
  • On-site housing available for select positions.
Full Job Description
Department:

Job Description Summary:

Position Responsibilities
  • Leads onboarding operations, ensuring timely, accurate, and compliant execution.
  • Maintain SOPs, partners with HR leadership on escalations, operational decisions, and risk mitigation.
  • Drives performance, builds technical capability, and establishes operating routines to ensure consistent, audit-ready execution and strong customer service.
  • Provides operational reporting and KPIs to support decisions and track effectiveness of talent operations.
  • Manages Workday technical and functional operations for the Recruiting function. Configures workflows, and ensures seamless system integrations to optimize the entire recruitment function.
  • Sets up and maintain recruiting/onboarding business processes, templates, and automated workflows.
  • Oversees the transition of hires from candidates to employees, managing pre-hire/onboarding process.
  • Resolves system errors, assists end-users (recruiters, onboarding coordinators, and hiring managers), and partners with HRIS teams during system updates.
  • Builds dashboards and reports to track vital recruitment metrics.
  • Responsible for training of new staff. Serves as a resource to Talent Acquisition Coordinators. Provides consultation and guidance as needed.
  • Identifies learning gaps and works to provide training as needed, maintaining operational excellence and customer service standards..
  • Prioritizes and allocates assignments for the Onboarding Coordinators, following best practices.
  • Ensures compliance of the onboarding process by monitoring outcomes, ensuing adherence of organizational policies, as well as, other federal and state requirements, i.e. Joint Commission, background criminal guidelines, licensing/certification requirements, etc.
  • Conducts frequent audits that measure success. Reports on outcomes and provides recommendations on areas of improvement.
  • Participates in projects related to onboarding compliance, recruitment analytics, TA operations and process improvement.
Qualifications
  • License/Registration/Certification
    • Not applicable
  • Education
    • Bachelor's Degree in Human Resources or related discipline required.
  • Experience
    • At least 2-3 years of healthcare onboarding operations and leading teams experience.
    • Prior HR experience and training required.
    • Proven experience managing complex projects/programs.
    • Experience with Workday Recruiting module preferred.

Benefits:

We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs:

  • Health benefits
  • Life insurance
  • Long-term disability coverage
  • Healthcare spending accounts
  • Retirement plan
  • Paid time off
  • Pet Insurance
  • Tuition reimbursement
  • Employee assistance program
  • Wellness program
  • On-site housing for select positions and more!

Degree Requirements:

Certification:

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