1-800-Flowers.com

Manager of Site Operations Systems

1-800-Flowers.com • $70K — $100K *
Atlanta, GA 30349In-Person
Manufacturing & Automotive
5 - 7 years of experience
More than 3 months ago
Job Overview by Ladders

Qualifications

  • Bachelor's degree in IT, Business, Communication, Management or related field preferred
  • 5-8 years in facilities/warehousing required
  • 5 years in a managerial role in a warehouse environment required
  • Experience in wave planning and optimization strongly preferred
  • Strong technical aptitude in operational systems
  • Excellent people management and communication skills
  • Experience in automated warehouse environment required
  • Proficient in ERP and WMS systems, with familiarity in Oracle, Logfire, SAP or New Dawn a plus

Responsibilities

  • Coordinate with production and warehouse heads to optimize operations through waving decisions
  • Oversee waving operations, from ticket allocation to printing
  • Develop and maintain key performance indicators and tracking tools
  • Ensure load optimization and task management
  • Collaborate with Central Systems Support for continuous improvement and system rollouts
  • Execute business systems reports and activities
  • Deploy staff based on site priorities, which may shift seasonally
  • Align site goals and processes with company-wide standards
  • Facilitate implementation of new automation interfacing with systems
  • Own execution and improvement of WMS, WES, and supporting systems

Benefits

  • Comprehensive health benefits
  • 401(k) with company match
  • Paid time off and holidays
  • Opportunities for career advancement
  • Employee training and development programs
Full Job Description
Position Summary

The Manager of Site Operations Systems position is a managerial level position that oversees the operational systems for the Atlanta facility. This position requires a comprehensive knowledge of operational systems, policies and procedures as well as the ability to effectively recommend and implement them. It directs a team of skilled and non-skilled professionals where safety is the main priority. It requires consistent execution of company-wide processes. The Manager of Site Operations Systems is constantly looking for ways to improve the site and team as well as meet industry and company standards.

Essential Duties and Responsibilities

Major responsibilities of the position are listed below. Other duties, assignments and specific projects may be assigned at the discretion of management. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
  • Regularly coordinates with Head of Production, Head of Warehouse, and Head of Outbound and their teams to optimize operations through waving decisions.
  • Responsible for waving operations, including load optimization, in the facility from ticket allocation to printing of pick tickets.
  • Develops and maintains KPI tools and tracking including capacity, volume, etc.
  • Responsible for building optimization with slotting and task management in the facility.
  • Coordinates with Central Systems Support for Continuous Improvement activities, as well as system rollouts, testing, and development.
  • Ensure execution of business systems reports and activities.
  • Deployment of staff based upon site priorities (may change with seasonal work).
  • Prioritization of systematic operations tasks at the site.
  • Provide SME knowledge for system planning.
  • Make sure that site goals, processes and activities stay in alignment with the enterprise.
  • Look for opportunities to continuously improve (and socialize learnings with peers at other sites)
  • Ability to help lead implementation of new automation that will interface with systems.
  • Full ownership of execution and identifying improvement opportunities of the WMS, WES and other supporting warehouse systems
  • Other Job Duties as assigned.


Education and Experience
  • Bachelor's degree in Information Technology, Business, Communication, Management or related field preferred
  • Five to Eight years of experience in facilities/warehousing required
  • Five years of experience in a managerial role located in a facility/warehouse environment required
  • Experience in wave planning and optimization strongly preferred
  • Strong technical aptitude and knowledge of operational systems
  • Excellent people management and communication skills
  • Experience in an automated warehouse environment is required
  • Experience in ERP and WMS systems are required
  • Experience with WES (warehouse execution system) is highly preferred
  • Experience with Oracle, Logfire (newly named Oracle WMS Cloud), SAP, and/or New Dawn (WES) are a plus.
  • Strong problem solving and negotiation skills
  • Strong understanding of operational activities and systems knowledge
  • Proficient knowledge of inventory and inventory controls
  • Proficient in Microsoft Office

Physical Demand & Work Effort
  • Ability to travel up to 5% of the time
  • Ability to stand for up to 8 hours a day.
  • Ability to lift up to 25lbs.
  • Ability work effectively in team and / or alone as needed.
  • Keying/typing, sitting, standing, walking.
  • Constant mental and/or visual attention; the flow of work requires focused, detailed attention.
  • Compliance with company attendance standards. Work hours may vary during peak production cycles.
  • FLSA Status: Salaried/ Exempt

INDCH

About 1-800-Flowers.com

1-800-Flowers.com is a leading retailer of flowers, plants, and gifts in the United States. The company was founded in 1976 and is headquartered in Carle Place, New York. 1-800-Flowers.com operates through a network of brands, including 1-800-Flowers, Harry & David, Cheryl's Cookies, The Popcorn Factory, and more. The company offers a wide range of products, including fresh flowers, plants, gourmet foods, and personalized gifts. 1-800-Flowers.com is committed to providing customers with high-quality products and exceptional service, and has received numerous awards for its customer satisfaction and innovation.
Learn more about 1-800-Flowers.com
Size
4,800 employees
Market Cap
$621 million
Industry
Retail & Consumer Goods
Net Income
$104 million
Founded
1982
5 Year Trend
+13.1%
Revenue
$1.8 billion
NASDAQ
FLWS
* Ladders Estimates

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