Job DescriptionJOB PURPOSEThe Manager, Benefits leads the administration, delivery, compliance, and ongoing improvement of Atlantic Health's employee benefits programs, with primary responsibility for Health & Welfare benefits and benefits administration. The role also oversees Retirement, voluntary benefits, tuition reimbursement and advancement, childcare and family-support programs, and other team member benefit programs assigned to the Benefits function. Partners with the Director, Benefits & Well-Being to translate approved strategies into effective program administration, clear communications, strong vendor performance, and a high-quality team member experience.
PRINCIPAL ACCOUNTABILITIES- Partner with the Director, Benefits & Well-Being to translate approved benefits strategies into annual priorities, operating plans, implementation activities, communications, and measurable outcomes.
- Lead the administration and ongoing improvement of Atlantic Health's Health & Welfare benefit programs, including medical, pharmacy, dental, vision, flexible spending and reimbursement accounts, life insurance, disability, and related benefits, with a strong focus on accurate and effective day-to-day benefits administration.
- Lead benefits administration operations, including eligibility and enrollment processes, plan interpretation, escalations, issue resolution, participant communications, testing, reporting, and coordination with HRIS, Payroll, vendors, and other internal partners.
- Manage the administration, compliance, and continuous improvement of Atlantic Health's defined contribution and defined benefit Retirement programs, including employer-sponsored retirement savings and pension-related programs; oversee plan operations, vendors, participant communications, regulatory requirements, and retirement-readiness initiatives.
- Manage tuition reimbursement, tuition advancement, and other education-related benefits, including vendor administration, eligibility, policy interpretation, escalations, reporting, and program improvements; oversee childcare and family-support benefits and resources assigned to the Benefits function.
- Lead the annual benefits renewal and Open Enrollment process, including plan review, implementation planning, testing, team member communications, education, vendor coordination, issue resolution, and post-enrollment evaluation.
- Oversee benefits and Retirement vendors and external partners, including implementation, service delivery, performance standards, participant experience, issue resolution, reporting, contract deliverables, and coordination with internal stakeholders.
- Lead benefits projects and implementations by developing project plans, coordinating requirements, obtaining stakeholder alignment, managing testing and change activities, monitoring milestones and risks, supporting go-live, and completing post-implementation review.
- Manage and develop the Benefits team, including establishing priorities, assigning work, coaching and developing team members, monitoring performance and service delivery, supporting accountability, and ensuring accurate, responsive benefits administration.
- Serve as a benefits subject matter expert and escalation resource; oversee applicable compliance activities, audits, testing, notices, and filings; monitor budgets, vendor fees, utilization, service metrics, and team member feedback; analyze trends and recommend program, process, or service improvements; and perform other duties as assigned.
SUPERVISORY RESPONSIBILITIES
Manages Benefits team members and is responsible for the day-to-day leadership and performance of the team. Responsibilities include recruiting, selecting, orienting, training, coaching, developing, and evaluating team members; establishing work priorities; monitoring performance and service delivery; and supporting appropriate personnel actions in accordance with Atlantic Health policies.
QualificationsEducation- Bachelor's degree in human resources, business administration, benefits administration, finance, health administration, or a related field required.
- Equivalent combination of relevant education and progressively responsible employee benefits experience may be considered.
Experience- Five to seven years of progressively responsible experience in employee benefits, including significant Health & Welfare plan administration, required.
- Two to five years of leadership, supervisory, or significant program leadership experience required.
- Experience managing benefits administration operations, including eligibility, enrollment, plan interpretation, escalations, communications, testing, reporting, and issue resolution required.
- Experience administering defined contribution and defined benefit Retirement programs required.
- Experience managing vendors, complex projects, budgets, compliance activities, and cross-functional partnerships required.
- Experience leading Open Enrollment, benefits implementations, and change activities required.
- Experience administering education, childcare/family-support, or other specialized benefit programs preferred.
- Experience using utilization, financial, operational, and service data to evaluate performance and inform recommendations required.
- Experience working in a large, complex, multi-location organization preferred.
- Healthcare experience preferred.
Atlantic Health offers a competitive and comprehensive Total Rewards package that supports the health, financial security, and well-being of all team members. Offerings vary based on role level (Team Member, Director, Executive). Below is a general summary, with role-specific enhancements highlighted:
Team Member Benefits
- Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members)
- Life & AD&D Insurance.
- Short-Term and Long-Term Disability (with options to supplement)
- 403(b) Retirement Plan: Employer match, additional non-elective contribution
- PTO & Paid Sick Leave
- Tuition Assistance, Advancement & Academic Advising
- Parental, Adoption, Surrogacy Leave
- Backup and On-Site Childcare
- Well-Being Rewards
- Employee Assistance Program (EAP)
- Fertility Benefits, Healthy Pregnancy Program
- Flexible Spending & Commuter Accounts
- Pet, Home & Auto, Identity Theft and Legal Insurance
Note: In Compliance with the NJ Pay Transparency Act (effective Sunday, June 1, 2025), all job postings will include the hourly wage or salary (or a range), as well as this summary of benefits. Final compensation and benefit eligibility may vary by role and employment status and will be confirmed at the time of offer.
About the TeamAtlantic Health System is at the forefront of medicine, setting standards for quality health care powered by a workforce of more than 18,000 team members and 4,800 affiliated physicians dedicated to building healthier communities, the system offers more than 400 sites of care, including eight award-winning medical centers. Specializing in cardiovascular care, cancer care, orthopedics, neuroscience, pediatrics, women's health and rehabilitation medicine. Atlantic Medical Group, comprised of 1,000 physicians and advanced practice providers, represents one of the largest multi-specialty practices in New Jersey and includes finance, legal, marketing, human resources, talent acquisition, ISS and more. Caring for our patients, our team members and the communities we serve is our central mission.
