Royal Bank of Canada

Manager, Next Best Action Partner Engagement & Personalization

Royal Bank of Canada • $90K — $120K *
Toronto, ON M3C 0E3In-Person
Finance & Insurance
Less than 5 years of experience
2 days ago
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Mathematics, Statistics, Engineering, or Computer Science; Master's preferred.
  • Proficient in data analysis tools: Python, Scala, Spark, Hadoop, UNIX/Linux, SQL, SAS.
  • Advanced skillset in Tableau, Excel, and PowerPoint for data visualization.
  • Strong analytical mindset with excellent research capabilities.
  • Self-starter with an ability to manage multiple priorities and deadlines.
  • Results-driven, consistently meeting high-quality standards in tasks.

Responsibilities

  • Conduct in-depth data analyses to refine client sub-segmentation and value propositions.
  • Engage in strategy meetings to clarify business needs and develop analytical frameworks.
  • Collaborate with cross-functional teams to fulfill business requirements.
  • Learn and integrate new business methodologies and techniques rapidly.
  • Perform extensive data analysis, translating insights into actionable dashboards and reports.
  • Enhance existing reports to deliver meaningful insights that support strategic initiatives.
  • Identify and automate analytics processes for efficiency.

Benefits

  • Hybrid work model allowing 3-4 days in the office.
  • Opportunities for professional development and learning new skills.
  • Collaborative work environment with cross-departmental projects.
Full Job Description
Job Description

Job Description

What is the opportunity?

Next Best Action Partner Engagement & Personalization team is currently recruiting for an exciting role of Manager, Analytics. In this role, you will work directly with product / client partners in Personal & Commercial Banking, working across product teams to enable direct to client strategies. You will be called upon to leverage data to formulate and deliver actionable insights which support information-based business decisions and drive change; which underpin the business unit's performance management, products and customer profitability reporting. In addition, you will enable your business client's through the provisioning of data assets, analytical reports and dashboards. In this role, you will have the opportunity to build a solid understanding of RBC's products, services and the associated client behaviors.

This is a hybrid role with 3 to 4 days in the office.

What will you do?
  • Bring in-depth data analyses to bear on the development of revolutionary client universe sub-segmentation and value proposition.
  • Participate in strategy meetings to gather and document business requirements and learn how to formulate analytical framework.
  • Participate and contribute to projects with other partner groups to meet business requirements.
  • Learn and apply new businesses, techniques, and ideas within a reasonable period of time.
  • Perform comprehensive data analysis and communicate meaningful insights in the form of data sets, reports and dashboards.
  • Maintain or enhance existing reports to showcase insights and support tactics.
  • Analyze large data sets in conjunction with data dictionaries to understand business context and how it can be applied to satisfy provided analytics and reporting requirements.
  • Consult with business partners to understand business goals and the intended client journey.
  • Seek opportunities to automate and streamline analytics and reporting steps.
  • Develop reports to detect and trace data anomalies and perform impact analysis.
  • Transform the way we use data by developing advanced reporting and analytics to serve our business clients.
  • Ensure compliance and privacy guidelines are strictly adhered to.


What do you need to succeed?

Must have:

  • Bachelors in Mathematics / Statistics, Engineering, or Computer Science. Masters considered an asset.
  • Proficiencies in the following Python, Scala, Spark, Hadoop, UNIX/Linux, SQL and SAS similar tools to extract, manipulate and analyze large complex data.
  • Advanced Tableau, Excel, PowerPoint skills.
  • Excellent research and analytical capabilities, data visualization skills to produce complex data analysis.
  • Strong consulting mindset to thoroughly understand what he / she is solving for and how their business partners will leverage the insights.
  • Self-starter, able to work and think through problems and assignments in a self-directed manner
  • Deadline-driven and results-oriented; able to meet consistently high quality standards while handling a variety of assignments and deadlines simultaneously; ability to prioritize.


Nice to have:
  • 3+ years of experience in the big data ecosystem, cloud technologies, with Hadoop (Pig, Hive, HDFS), Apache Spark, and NoSQL/SQL databases
  • 4+ years of experience in business analytics and insights
  • Experience working in the Financial Services industry
  • Knowledge of deposit and investment products, payments and banking
  • Extensive experience connecting to and querying data from RBC data platforms and technologies EDW, Enterprise Data Lake (EDL)


Job Skills
Data Extraction, Marketing Analytics, Product Data, Python (Programming Language), SAS, Scala (Programming Language), Structured Query Language (SQL)

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-06-08

Application Deadline:

2026-06-19
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

About Royal Bank of Canada

Royal Bank of Canada Careers

Join the dynamic team at Royal Bank of Canada (RBC), a global leader in financial services and a company committed to excellence and innovation. At RBC, we offer a wide range of job opportunities that empower professionals to shape their career paths with leadership, diversity training, and continuous growth.

Work You’ll Do

At Royal Bank of Canada, we are not just hiring; we are building a culture of innovation and leadership. Our team members are at the forefront of the financial industry, driving transformation and delivering targeted solutions that meet the evolving needs of our clients and communities.

Explore Job Opportunities and Employment at RBC

Whether you are starting your career or looking to take it to the next level, RBC offers positions that challenge your skills and fuel your ambition. From entry-level positions to leadership roles, our job opportunities span across various functions and regions. Join us and be part of a team that values professional growth and diversity.

Internship and Professional Development

Kickstart your career with an internship at Royal Bank of Canada. Our internships provide invaluable hands-on experience, networking opportunities, and insights into the financial services industry. Interns at RBC gain the skills necessary to excel and are often considered for full-time positions within the company.

Benefits and Culture

At RBC, we prioritize the well-being and satisfaction of our employees. Our benefits package is designed to support our team members at every stage of their life and career. RBC’s culture is built on a foundation of respect, integrity, and responsibility, fostering an environment where everyone can thrive.

Career Growth and Innovation

We believe in nurturing the potential of our employees through continuous learning and career development programs. At RBC, you will find endless opportunities to grow professionally through on-the-job experiences, formal training programs, and leadership development initiatives. Our commitment to innovation means we are constantly seeking out new ideas and perspectives, making RBC a perfect place for those who aim to lead and innovate.

Diversity and Inclusion

Diversity is our strength. At Royal Bank of Canada, we are committed to building an inclusive workplace where every employee feels valued and respected. Our diversity training programs are designed to educate and inspire, creating a more inclusive and equitable workplace.

Join Our Team

Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Start your journey with RBC today and be part of a world-class team known for its commitment to client service, community involvement, and innovation.

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Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities awaiting you at RBC. Explore the possibilities with Royal Bank of Canada, where your future is filled with potential and the path to success is paved with countless opportunities for professional and personal growth. Join us and shape not just your career but the future of the financial industry.
Learn more about Royal Bank of Canada
Size
86,007 employees
Market Cap
$130.3 billion
Industry
Finance & Insurance
5 Year Trend
+8.7%
NASDAQ
RY
* Ladders Estimates

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