American Express

Manager - NCFTA Program

American Express • $110K — $130K *
New York, NY 10025In-Person
Finance & Insurance
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Advanced understanding of investigative techniques and threat intelligence analysis
  • Strong verbal and written communication skills
  • Experience in data visualization and network analysis
  • Knowledge in federal law enforcement or cyber threat intelligence
  • Ability to evaluate information significance and actionability
  • Exceptional project management skills and initiative
  • 7+ years in criminal justice or related fields
  • Bachelor's degree in relevant fields is required, certifications preferred.

Responsibilities

  • Assist with complex cybercrime investigations involving international criminal groups.
  • Conduct independent risk assessments of the cyber threat landscape.
  • Collect and document evidence in the case management system.
  • Provide subject matter expertise in cyber threat intelligence and financial crimes.
  • Collaborate with others on fraud and cybercrime investigations.
  • Minimize risk related to online fraud for American Express.
  • Build partnerships with internal teams and stakeholders.

Benefits

  • Flexible work arrangements and a supportive work environment
  • Contribution to innovative cybersecurity initiatives
  • Access to continuous professional development and certification opportunities
  • Engagement in collaborative partnerships with law enforcement and academia
  • Opportunity to play a key role in reducing cybercrime impact on the organization.
Full Job Description
Job Description

Reporting to the Vice President of Cybercrime Investigations & Protective Research, the American Express National Cyber Forensics & Training Alliance (NCFTA) Program Manager is responsible for supporting worldwide cybercrime investigations into unlawful acts which may have been committed against our company and customers. The National Cyber Forensics and Training Alliance (NCFTA) is a non-profit partnership between industry, government, and academia for the sole purpose of cooperation to identify, mitigate, and disrupt cyber-crime. This role is located in Pittsburgh, PA to facilitate dialogue between member parties. The incumbent will support diverse criminal research projects, analysis, and business responsibilities related to the cybercrime threat landscape. As a key liaison with international law enforcement and private sector partners, the incumbent will also be responsible for helping to reduce and control fraud losses and conducting external investigations into suspected crimes against American Express. Emphasis will be placed on routine and moderately complex cases involving cybercrime activity.

Responsibilities

  • Assist with highly complex cybercrime investigations involving organized and international criminal groups.
  • Conduct independent risk assessments of the cyber threat landscape and provide inputs to methodologies.
  • Collect and compile evidence and document investigative activity in case management system.
  • Subject matter expertise in the areas of cyber threat intelligence, security and investigative operations, financial crimes, and other physical security domains as required.
  • Collaborate on fraud and cybercrime investigations with counterparts at other organizations.
  • Work with internal stakeholders to help American Express minimize risk and exposure to fraud, especially through online channels.
  • Build and maintain partnerships with key teams/functions within the company such as Global Security field offices, Fraud Risk Management, and Information Security.
  • Provide after-hours support, as needed.


Qualifications

  • Possess an advanced level of understanding of investigative techniques, OSINT, and threat-based intelligence analysis and to detect and resolve threats, vulnerabilities, and other criminal activity.
  • Must have strong verbal and written communication skills, analytic writing, interpersonal collaborative skills, and the ability to communicate effectively.
  • Experience in data visualization, network analysis, and application of structured analytic techniques to generate and test hypotheses, assess cause and effect, challenge analysis, and support decision making.
  • Working knowledge in one or more of the following areas: federal law enforcement, law enforcement intelligence, cyber threat intelligence, external fraud investigations, or financial crimes investigations.
  • Possesses the ability to review information to determine its significance, how to action it, and ways to measure results.
  • Strong personal initiative, intellectually curious, and knowledgeable about local, regional, and world events.
  • Exceptional project management skills. Ability to coordinate several projects simultaneously and daily duties with minimal supervision.
  • Previous experience at US law enforcement, law enforcement intelligence, cyber threat intelligence, or financial intelligence preferred.
  • 7+ years' working in one or more areas of criminal justice, intelligence, information security, or financial crimes risk management related disciplines.
  • Bachelor's or other 4-year degree is required. Preferred fields of study include intelligence, data analysis, criminal justice, cybersecurity, international relations, or economics.
  • Certifications such as CFE, CAFP, CISSP are a plus.


Experience:

  • Previous experience at US law enforcement, law enforcement intelligence, cyber threat intelligence, or financial intelligence preferred.
  • 7+ years' working in one or more areas of criminal justice, intelligence, information security, or financial crimes risk management related disciplines.


Education/Certifications:

  • Bachelor's or other 4-year degree is required. Preferred fields of study include intelligence, data analysis, criminal justice, cybersecurity, international relations, or economics.
  • Certifications such as CFE, CAFP, CISSP are a plus.


Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.

The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

About American Express

Amex provides industrial services to the coatings and linings sector, providing support for commercial, industrial, and maritime projects such as petrochemical, power, and water treatment industries. They offer painting services for steel structures, storage tank linings and coatings, pipelines, floors, and marine vessels such as ships, tugboats, and barges.

American Express Careers

Join the vibrant team at American Express, a global leader in financial services, and be part of a company that values innovation, leadership, and diversity. At American Express, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a culture that is committed to excellence and inclusive growth. Work You’ll Do At American Express, we are dedicated to helping our employees reach their full potential. With a variety of career paths available in areas such as technology, marketing, finance, and customer service, American Express is the perfect place to advance your career. Our team is composed of highly skilled professionals who thrive on innovation and collaboration. Join our team and contribute to a company known for its prestigious history of leadership in the credit card industry. Engage in meaningful work that makes a real impact on our global scale business operations. American Express Leadership and Development Programs We believe in nurturing the leadership skills of our employees with extensive training programs and leadership development opportunities. Our commitment to professional growth is evident in our comprehensive benefits package that supports both personal and professional development. Internship Opportunities Start your career with an internship at American Express and gain valuable industry experience. Our internships offer a chance to develop skills, work on challenging projects, and learn from leaders in the industry. Interns at American Express are considered integral members of the team and are given responsibilities that provide a real insight into their future career paths. Diversity and Inclusion At American Express, diversity and inclusion are at the core of our company culture. We are committed to building a diverse workforce and inclusive environment where every employee feels valued and inspired. We offer diversity training programs that empower our employees to thrive and lead in a global marketplace. Networking and Innovation Our employees enjoy unparalleled opportunities for networking and personal growth through our global connections and innovative projects. American Express encourages a culture of innovation that helps propel our company and your career forward. Career Benefits and Growth American Express is dedicated to the growth of its employees. We offer competitive benefits, including health, retirement plans, and family leave, ensuring that our team members have the support they need to succeed both at work and in their personal lives. Join Our Team Explore the job opportunities and open positions at American Express. We are continuously hiring talented individuals who are passionate about their careers and interested in working for a company that offers a dynamic and supportive environment. Stay Connected Keep up to date with the latest from American Express Careers by following our career blog and signing up for job alert emails. Tailor your subscription to receive updates that match your skills and interests. Discover the exciting and rewarding career opportunities that await at American Express. SEARCH AMERICAN EXPRESS JOBS Whether you are looking for a full-time position, an internship, or a leadership opportunity, American Express offers a path to a rewarding career. Join us and make a difference with your passion, creativity, and drive.
Learn more about American Express
Size
64,000 employees
Market Cap
$108.1 billion
Industry
Finance & Insurance
Net Income
$3.1 billion
Founded
1850
5 Year Trend
+3.5%
Revenue
$37 billion
NASDAQ
AXP
* Ladders Estimates

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