The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:
The Manager, Loyalty Partnerships will support the development and execution of key partner relationships within the PayPal Rewards program. This individual will work closely with internal and external stakeholders to help grow PayPal's loyalty ecosystem through strategic brand partnerships that enhance member engagement, drive program value, and improve retention.

Job Description:

Essential Responsibilities:

• Drive revenue growth and global market expansion by identifying and cultivating strategic partnerships, channels, and opportunities
• Lead the negotiation with external partners and engage cross-functional support colleagues to ensure the successful delivery of solutions for large complex partnerships.
• Develop and execute an overall business strategy to identify and cultivate strategic partnerships, channels, and opportunities to drive revenue growth and global market expansion.
• Influence the negotiation with external partners, engaging cross-functional support colleagues, to ensure successful delivery of solutions for large complex partnerships.
• Align product and business levers (such as pricing and FX) to maximize revenue and market expansion opportunities.
• Engage closely with product, engineering, and architecture teams to drive the architectural runway and determine the best technical implementation/design.
• Represent the end customer on an ongoing basis and use this knowledge to drive effective prioritization and decision-making.
• Collaborate and influence product outcomes in a matrix organization with multiple stakeholders such as Engineering, Operations, Risk, Legal, Sales, Business Development, Marketing, Finance, and Banking Partners.

Minimum Qualifications:

• Minimum of 8 years of relevant work experience and a Bachelor's degree or equivalent experience.

Preferred Qualification:

The Manager, Loyalty Partnerships will support the development and execution of key partner relationships within the PayPal Rewards program. This individual will work closely with internal and external stakeholders to help grow PayPal's loyalty ecosystem through strategic brand partnerships that enhance member engagement, drive program value, and improve retention.

This role is ideal for someone who is passionate about loyalty and customer experience, comfortable working in a fast-paced environment, and eager to support the ongoing expansion of a high-impact consumer rewards platform.

Key Responsibilities:

• Drive Member Engagement & Retention
  Support the execution of loyalty partnerships and campaigns that increase member engagement and satisfaction, reduce churn, and promote long-term program participation.
• Support Development of Industry-Leading Partnerships
  Assist in executing a partner strategy for PayPal Rewards across global markets, including helping with contract preparation, integration logistics, and partner onboarding.
• Leverage PayPal's Existing Merchant Relationships
  Work alongside PayPal's merchant-facing teams to identify opportunities to extend and enrich existing partnerships, providing operational support to build trust and mutual value.
• Build and Support Strategic, Mutually Beneficial Partnerships
  Develop a strong understanding of partner ecosystems and business models to help tailor solutions that align with both partner goals and PayPal's Rewards vision.
• Execute and Optimize Partner Campaigns
  Coordinate cross-functional activities related to campaign launches, partner communications, reporting, and performance tracking to ensure seamless delivery.
• Collaborate Across Functions
  Partner with internal teams such as Product, Marketing, Legal, Analytics, and Project Management to support the implementation and success of partner-driven initiatives.
• Boost Awareness and Program Impact
  Assist the Marketing team in executing strategies that promote partner offerings, enhance customer acquisition, and increase member spend within the PayPal ecosystem.

Qualifications:

• 3-5 years of experience in partnerships, loyalty programs, account management, or related fields
• Strong organizational skills with the ability to manage multiple projects, timelines, and stakeholders
• Excellent communication and relationship-building skills-both internally and externally
• Analytical and data-driven, with experience preparing reports, summaries, or insights
• Ability to thrive in a cross-functional environment and contribute to both strategic discussions and hands-on execution
• Prior exposure to loyalty, rewards, fintech, or e-commerce is a strong plus

Subsidiary:
PayPal

Travel Percent:
0

PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.
The US national annual pay range for this role is $100,500 to $173,250

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].

Belonging at PayPal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.

Notice to Applicants and Employees who reside within New York City. Click here to view the notice.