Job DescriptionThe Manager, National Pharmacy Learning plays a critical role in advancing Albertsons Companies' pharmacy learning strategy by designing, implementing, and managing enterprise-wide pharmacy learning programs. This role partners closely with Pharmacy Operations, Compliance, HR, and division leaders to identify capability gaps and deliver impactful, scalable learning solutions that support regulatory compliance, patient care standards, and business performance.
As a member of the National Learning team, this role is responsible for end-to-end ownership of pharmacy learning programs, including program design, development, facilitation, rollout, measurement, and continuous improvement. The Manager serves as a functional Subject Matter Expert (SME) in community pharmacy practice and ensures all learning solutions align with regulatory requirements, clinical standards, and organizational goals.
This position requires an active pharmacist license (PharmD preferred) and deep experience in community pharmacy operations, compliance, and patient care delivery.
Main responsibilities:Business Partnership & Needs Assessment- Partner with Pharmacy leadership, compliance teams, and division stakeholders to identify learning needs aligned to regulatory requirements and business priorities
- Consult with leaders and HR to diagnose performance gaps and recommend effective, compliant learning solutions
- Translate pharmacy-specific business and regulatory requirements into actionable learning strategies
Learning Design & Development- Design and develop engaging, learner-centered pharmacy learning solutions (eLearning, instructor-led, blended learning, job aids, simulations, etc.)
- Ensure all content aligns with state and federal pharmacy regulations, patient care standards, and company policies
- Apply instructional design principles to create scalable, compliant, and impactful learning experiences
Program Implementation & Delivery- Lead end-to-end implementation of pharmacy learning programs, including launch strategy, communications, and stakeholder alignment
- Facilitate training sessions (virtual and in-person), particularly for complex or high-risk compliance and clinical topics
- Partner with field pharmacy leaders to ensure consistent execution and adoption across divisions
Evaluation & Continuous Improvement- Measure effectiveness of pharmacy learning programs using performance data, compliance metrics, and learner feedback
- Conduct post-implementation evaluations to assess impact on patient care, safety, and regulatory adherence
- Continuously refine programs to improve learner experience, compliance outcomes, and operational performance
Program & Project Management- Manage multiple pharmacy learning initiatives simultaneously, ensuring timelines, quality standards, and deliverables are met
- Coordinate across cross-functional teams including Pharmacy Operations, Compliance, HR, Legal, and IT
- Maintain clear communication and alignment with stakeholders throughout program lifecycles
Pharmacy Technical & Professional Expertise- Serve as a functional SME in community pharmacy practice, including regulatory compliance, patient safety, and clinical standards
- Stay current on evolving pharmacy laws, regulations, and best practices to inform learning strategies
- Provide guidance and input on pharmacy-related initiatives, ensuring alignment with compliance and patient care expectations and relevant accreditation standards
Culture & Associate Development- Champion a culture of continuous learning, patient safety, and professional development within the pharmacy organization
- Support initiatives that enhance pharmacist and technician capability, engagement, and career progression
- Contribute to enterprise efforts to elevate clinical and operational excellence across pharmacy
We are looking for candidates who possess the following:Required Experience- Active pharmacist license required (PharmD preferred)
- 5 plus years of experience in community pharmacy practice
- Experience with pharmacy compliance requirements, regulatory standards, and patient care practices
- 3 plus years of experience in Learning & Development, training, or instructional design (or equivalent experience leading training initiatives)
- Experience designing and implementing learning programs in a regulated environment
- Proven ability to manage complex programs and multiple stakeholders in a fast-paced environment
- Experience in retail pharmacy, grocery pharmacy, or large-scale healthcare environments
- Familiarity with learning technologies (LMS, authoring tools, virtual facilitation platforms)
- Experience measuring learning effectiveness and linking outcomes to compliance and business metrics
Core Competencies:- Consultative Mindset: Builds strong partnerships and aligns learning solutions to pharmacy and business needs
- Pharmacy Expertise: Deep understanding of community pharmacy operations, compliance, and patient care standards
- Learning Expertise: Applies instructional design and adult learning principles effectively
- Execution Excellence: Delivers high-quality work with strong attention to detail and regulatory accuracy
- Collaboration & Influence: Works cross-functionally to drive alignment and results
- Adaptability: Thrives in a dynamic, highly regulated environment
- Continuous Improvement: Uses insights and data to enhance learning impact and compliance outcomes
Leadership Attributes:- Business-Aligned: Understands how pharmacy learning drives performance, safety, and compliance
- Patient-Focused: Prioritizes patient care, safety, and quality outcomes
- Results-Oriented: Focuses on measurable outcomes, including compliance and operational performance
- Change Champion: Supports adoption of new processes, systems, and regulatory requirements
- Culture Builder: Promotes a culture of accountability, learning, and professional excellence
We also provide a variety of benefits including:- Competitive wages paid weekly
- Access to up to 50% of your earned wages before payday, via our partnership with Stream
- Associate discounts
- Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
- Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
- Leaders invested in your training, career growth and development
- An inclusive work environment with talented colleagues who reflect the communities we serve
A copy of the full job description can be made available to you.
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Disclaimer
The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.
