As a
Last Mile Operations Manager at RXO, you'll have the opportunity to connect with customers, assist in route planning and monitoring, and build a bright professional future.
What your day-to-day will look like:- Oversee the daily operations of contract carriers, including maintaining contractor schedules, monitoring routes, reports and fostering positive working relationships with contract carriers and helpers
- Develop and mentor staff to reach goals; train staff on company policies and procedures
- Carry out managerial responsibilities, including interviewing, hiring, disciplining, and resolving issues
- Ensure compliance with corporate warehouse policies, procedures, and programs
- Supervise employees in accordance with company policies and applicable laws, including interviewing, hiring, and training employees, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, and addressing complaints/resolving problems
- Use route planning software to build efficient delivery routes
- Manage the dispatch of contract carriers and resolve issues throughout the day
- Identify problem areas, including restructuring routes to improve operational efficiencies
- Train and develop contract carriers, and dispatchers to meet and exceed customer expectations
- Ensure that all work is completed accurately and within established time frame
- Ensure photos are taken for every job
- Allocate and request additional resources as needed
At a minimum, you'll need: - 5 years of related logistics and supervisory experience
- Experience with Microsoft Office such as Word, Outlook, and Excel.
It'd be great if you also have: - Bachelor's degree in business, logistics, or similar
- Availability to work a variety of shifts, including holidays, days, evenings, nights, and weekends; travel between branches and regions occasionally
- Experience mentoring, training, and guiding newer/less-experienced team members
- Bilingual English/Spanish (read, write, and speak both languages)
- Strong business acumen with the willingness to act in partnership with management teams
Does this sound like you? Check out what else RXO has to offer.Why Join Us: Our Benefits - Comprehensive medical, dental, and vision plans
- 401(k) retirement plan with up to 5% company match
- Pre-tax accounts to help streamline eligible expenses
- Company-paid disability and life insurance
- Employee Assistance Program (EAP)
- Career and Leadership Development Programs
- Paid time off, company holidays, and volunteer days
Our CultureOur values are the key to our unique culture and our ability to deliver for everyone we serve.
We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.
The Next StepReady to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities.
