Pennsylvania Medicine

Manager Laboratory Operations (Full-time, Days)

Pennsylvania Medicine • $88K — $105K *
Lancaster, PA 17603In-Person
Hospitals & Medical Centers
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor of Science in Allied Health or related field required.
  • Registration certification in clinical healthcare field required.
  • 5+ years of experience in healthcare required.
  • 3+ years of supervisory management experience required.
  • Medical Lab Scientist ASCP certification required.,
  • MBA, MHA, or equivalent Master's Degree preferred.

Responsibilities

  • Coordinate and manage all aspects of laboratory operations.
  • Support medical and administrative leadership in Laboratory Pathology sections.
  • Oversee Blood Bank and Donor Center services, filling various managerial roles as needed.
  • Develop policies and procedures for patient care and laboratory services.
  • Ensure compliance with regulatory agencies and develop operational policies.
  • Create a culture of safety, high reliability, and continuous learning.
  • Lead staff education to meet quality and performance improvement goals.

Benefits

  • Comprehensive health and wellness programs.
  • Prepaid tuition assistance program.
  • Engagement in professional development and advancement opportunities.
  • Commitment to employee well-being and work-life balance.
Full Job Description
Schedule: 8 am - 4pm + occasional weekend. Required to take on-call for onsite management support during on-call periods.

Keys to success:

  • Highly skilled and conceptual leader.
  • Experience managing multiple areas of laboratory.
  • Can-do thinker and ability to manage large projects.
  • Ability to take ownership of situations and bring about performance improvements with ease.
  • Leads others without direction.
  • Must be problem solver, people oriented and creative thinker.

Summary:
Position Summary:
  • This leader will provide coordination and management of all aspects of Laboratory operations. The Manager Laboratory Operations manages specific laboratory technical sections and leads laboratory-wide efforts for compliance, quality, standardization and general laboratory policies and procedures. The manager ensures that quality services are delivered with high reliability in compliance with all regulations and works in conjunction with physician leadership to develop and administer policies and procedures that optimize patient care and experience while maintaining clinical excellence and operational strength for clinical laboratory services.
  • Qualified individuals must have the ability with or without reasonable accommodation to perform the following duties:
  • Supports the medical and administrative leadership of all Laboratory Pathology technical sections. Manages the activities of multiple Clinical Laboratory and Pathology section operations consistent with the mission of the department, hospital and health system.
  • Responsible for managerial oversight of Blood Bank and Donor Center services or specific laboratory sections and is able to supplement or fill the role of any laboratory manager as needed including technical and regulatory activities.
  • Responsible for development of ambulatory and post-acute care policies and procedures in order to incorporate laboratory requirements. Coordinates the development and implementation of department-specific and laboratory-wide policies and procedures to meet patient care needs, accurate laboratory testing and customer service expectations.
  • Ensures that all laboratory sections are in compliance with accrediting and regulatory agencies including, but not limited to, CAP, TJC, FDA, AABB, PA DOH, ISO 15189 and CLIA. Develops operational policies to meet compliance.
  • Creates a culture of safety, high reliability and continuous learning. Provides strategy for attaining high levels of quality, laboratory safety and effective operations.
  • Leads staff education efforts in areas of responsibility and laboratory to meet both quality, performance improvement and compliance goals.
  • Prepares, monitors and manages department finances including capital and expense budget preparation, variance reporting and performance optimization. Effectively uses reports and resources to analyze productivity and costs.
  • Assesses all technical, clinical operations and quality assurance in area of responsibility to optimize workflow and improve clinical and patient testing. Serves as role model for change management, problem solving and process improvement. Directs and recommends, along with direct reports, the development and maintenance of facilities, equipment, supplies and materials at a required level to promote efficiency.
  • Responsible for the quality and performance improvement plans of the Laboratory and assures key laboratory quality goals and outcomes are achieved in collaboration with the Laboratory management team.
  • The following duties are considered secondary to the primary duties listed above:
  • Supports ambulatory and outreach programs to promote laboratory services, improve the health of the community, provide point-of-care testing and expand the referral base.
  • Maintains professional acumen, self-growth and self-education.
  • Participates in applicable organizational and industry interest groups, professional associations and committees. Participates in relative conferences and education to improve laboratory or clinical strategies.
  • Serves on committees or focus groups of the hospital, health system, medical staff and department as needed including development of policy and procedure .
  • Other duties as assigned.

Responsibilities:
Minimum Required Qualifications:
  • Bachelor of Science degree in Allied Health or related field.
  • Registration Certification in clinical healthcare field required.
  • Five 5 years of experience in healthcare.
  • Three 3 or more years of supervisory management experience.
  • Degree in Medical Technology or Medical Laboratory Science preferred.
  • MBA, MHA or equivalent Master's Degree preferred.
  • Five 5 or more years of managing delivery of laboratory services to multiple sites within acute and ambulatory service lines.

Credentials:
  • Medical Lab Scientist ASCP (Required)
  • Medical Assistant - American Medical Technologists (Required)
  • Medical Technologist (Required)
Education or Equivalent Experience:
  • Bachelor of Arts or Science (Required)
  • Bachelor of Arts or Science
  • Bachelor of Arts or Science
  • Master of Arts or Science
  • Master of Business or Health Administration
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

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About Pennsylvania Medicine

The University of Pennsylvania is a private Ivy League research university in Philadelphia. It is the fourth-oldest institution of higher education in the United States and is ranked among the highest-regarded universities by numerous organizations and scholars. While the university dates its founding to 1740, it was created by Benjamin Franklin and leading Philadelphia citizens in 1749 . The University has four undergraduate schools as well as twelve graduate and professional schools. Schools enrolling undergraduates include the College of Arts and Sciences, the School of Engineering and Applied Science, the Wharton School, and the School of Nursing. Among its highly ranked graduate schools are its law school, whose first professor wrote the first draft of the United States Constitution, its medical school, the first in North America, and Wharton, the first collegiate business school. Penn's endowment is US$20.7 billion, putting it amongst the wealthiest academic institutions in the world, and its 2019 research budget was $1.02 billion. Penn was one of nine colonial colleges chartered before the U.S. Declaration of Independence when Benjamin Franklin, the university's founder and first president, advocated for an educational institution that trained leaders in academia, commerce, and public service. The campus, in the University City neighborhood of Philadelphia, is centered around College Hall, and notable landmarks are Houston Hall, the first modern "student union", and Franklin Field, the first double-decker college football stadium. Penn also is the home of the Morris Arboretum, the official arboretum of the Commonwealth of Pennsylvania, which is located 15 miles northwest of the campus, in the Chestnut Hill section of Philadelphia. The university's athletics program, the Quakers, fields varsity teams in 33 sports as a member of the NCAA Division I Ivy League conference.
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* Ladders Estimates

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