First Citizens Bank

Manager IT - OpenShift and Container Platforms

First Citizens Bank$130K — $170K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree with 6 years of experience in applications development, analysis, or systems engineering, or a High School Diploma with 10 years of related experience.
  • Proven leadership in technical implementation and strategy.
  • Familiarity with Software Development Life Cycles such as Agile and Waterfall.
  • Strong understanding of system and data design principles.
  • Experience with container orchestration and cloud platforms.

Responsibilities

  • Define technical vision and roadmap for container platforms over a 1-2 year horizon.
  • Architect solutions for OpenShift deployments in on-prem and bare metal environments.
  • Lead modernization efforts, including Rancher migration and platform upgrades.
  • Oversee the design, construction, and operational management of OpenShift clusters.
  • Implement automation for scaling, provisioning, and patching processes.
  • Ensure high availability and performance of mission-critical workloads through monitoring and incident response.
  • Manage IT project compliance and collaborate with cloud teams on security and governance initiatives.

Benefits

  • Comprehensive and competitive benefits program designed to meet diverse associate needs.
Full Job Description
Overview

This is a remote role that may only be hired in the following location(s): Arizona, Colorado, North Carolina or Texas.

We are seeking a Technical Manager to lead our Container Platforms Engineering and Operations team. This role combines technical leadership with people management responsibilities, overseeing a team of 10+ professionals (both FTEs and contractors). The ideal candidate will drive technical strategy, roadmap development, and execution for our container platforms, ensuring reliability and scalability for critical applications on prim today, and cloud tomorrow (AWS/Azure).

Responsibilities

Key Responsibilities (70% Technical Strategy, 30% People Leadership)

Strategy & Architecture
Define and drive the technical vision and roadmap for container platforms (1-2 years horizon).
Architect solutions for OpenShift deployments on bare metal and on-prem environments.
Lead modernization initiatives, including Rancher migration and future platform enhancements.

Platform Engineering & Operations
Oversee design, build, and operations of OpenShift clusters, ensuring high availability and performance.
Implement automation frameworks for provisioning, scaling, and patching.
Drive observability, monitoring, and incident response for mission-critical workloads.
Cloud Integration Readiness; enabling hybrid and multi-cloud strategies.

Project Governance & Compliance
Provides direction and oversight to IT projects
Collaborate with cloud engineering teams to integrate networking, security, and governance.
Maintain adherence to regulatory requirements
Implement best practices for security, monitoring, and operational excellence.

People Management (30%)
Manage and mentor a team of engineers and contractors.
Foster collaboration and build strong stakeholder relationships.
Drive initiatives independently and ensure alignment with organizational goals

Qualifications

Bachelor's Degree and 6 years of experience in Applications development, applications analysis or systems engineering OR High School Diploma or GED and 10 years of experience in Applications development, applications analysis or systems engineering

Skill(s): Previous leadership for technical implementation, Knowledge of Standard Development Life Cycles (like Waterfall or Agile), Knowledge of system and data design

The base pay for this position is generally between $130,000 and $170,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

This job posting is expected to remain active for 5 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

About First Citizens Bank

First Citizens Bank is a regional bank that provides a range of financial services to individuals and businesses. The bank offers checking and savings accounts, loans, mortgages, credit cards, and investment services, as well as online and mobile banking. First Citizens Bank operates more than 500 branches in 19 states and the District of Columbia. The bank was founded in 1898 and is headquartered in Raleigh, North Carolina.
Learn more about First Citizens Bank
Size
6,000 employees
Industry
Founded
1898

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