American Airlines

Manager, IT Applications

American Airlines • $100K — $130K *
Phoenix, AZ 85032In-Person
Information Technology
5 - 7 years of experience
6 days ago
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Technology, Information Systems, Finance, or Accounting, or equivalent experience/training
  • 5 years of experience in solution delivery using ITIL/Agile/XP methodologies
  • 5 years of experience in application development
  • 3 years of experience leading projects or teams, formally or informally
  • Experience in managing mission-critical projects/migrations

Responsibilities

  • Collaborate with Business and IT leadership to define and communicate the organization's vision and priorities
  • Establish agile project management, business analysis, and quality assurance processes
  • Foster an environment for self-governing delivery teams accountable for performance
  • Encourage continuous learning and knowledge sharing within the organization
  • Remove roadblocks and enhance communication across various leadership levels
  • Manage project schedules and budgets in collaboration with controllers
  • Lead adoption and migration of new and emerging technologies
  • Develop, lead, and mentor a high-performing and diverse team

Benefits

  • Travel perks allowing access to 365 destinations and 6,800 daily flights
  • Comprehensive health, dental, prescription, and vision benefits starting on day one
  • Wellness programs designed to support personal well-being
  • 401(k) program with employer contributions available after one year
  • Employee Assistance Program, pet insurance, and discounts on various services
Full Job Description
5/26/26

Location: Rio West A Bldg (PHX-RWA1)
Cities: Phoenix - AZ
Requisition ID: 85662

Job Description

What you'll do

  • Collaborates with Business and IT leadership to determine and communicate organization vision, direction, and work priorities, and drives progress towards technology target roadmaps
  • Ensures that sound agile project management, business analysis, and quality assurance processes are in place and practiced
  • Creates environment for delivery teams to be self-governing organizations who are accountable for their own performance and delivery commitments
  • Exhibits a desire for continuous learning and sharing of new knowledge within the organization
  • Removes roadblocks, cultivates relationships, and effectively communicates across Enterprise at various levels of leadership
  • Manages and tracks project/program schedules and budgets with controller(s), as appropriate
  • Manages and leads adoption and migration of new and emerging technologies
  • Leads, develops, and mentors a high performing team of individuals with a diverse range of skills and experiences
  • Maintains an effective approach on problem solving, multi-tasking, coordinating and scheduling
  • Leads, influences, and upholds technology standards and goals to ensure visibility and predictability
  • Manages production issues and off-hours support, communication, and coordination, as needed
  • Works extended hours occasionally, based on the needs of the project and the operation
  • Travels, as required


All you'll need for success

Minimum Qualifications- Education & Prior Job Experience
  • Bachelor's degree in Technology, Information Systems, Finance, or Accounting, or related technical discipline, or equivalent experience/training
  • 5 years of experience participating in delivery of solutions using ITIL / Agile / XP, or similar methodologies
  • 5 years of experience in development of applications
  • 3 years of experience leading projects or teams, either formally or informally


Preferred Qualifications- Education & Prior Job Experience
  • Airline industry experience, including business process and supporting technology
  • Experience in Cloud technology and infrastructure
  • Experience in Agentic AI


Skills, Licenses & Certifications
  • Experience in managing, supporting, and delivering 'mission-critical' projects/migrations
  • Experience working with Agile project management methodologies and tools
  • Proven ability to handle multiple projects/work streams and demands efficiently
  • Experience in leading a team of individuals with various levels of skills and experience in potentially high stress and challenging situations
  • Demonstrated initiative, flexibility, and ability to adapt to changing priorities and work environments
  • Ability to thrive in a sense-of-urgency environment and leverage best practices
  • Working knowledge and experience in a technical environment
  • Experience managing financial budgets a plus


What you'll get

Feel free to take advantage of all that American Airlines has to offer:
  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
  • Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more


Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.

About American Airlines

US Airways provides international and domestic air transport in the United States. It is owned by the American Airlines Group. US Airways utilizes a fleet of 343 mainline jet aircrafts, along with 278 regional jet and turbo-prop aircrafts operated by contract and subsidiary airlines under the name US Airways Express. It was originally established as All American Aviation.It operates an airline network with 193 destinations in 24 countries in North America, South America, Europe, and the Middle East. It also operates the US Airways Shuttle, a US Airways brand which provides hourly service between Boston, New York City, and Washington, D.C.As of October 2013, US Airways employed 32,312 people worldwide and operated 3,028 daily flights.US Airways is a member of Oneworld, and it currently operates along with American Airlines as a result of a merge between the two holding companies of these airliners.US Airways was established in 1973. It operates hubs at Charlotte/Douglas International Airport, Philadelphia Inte...

American Airlines Careers

Join the dynamic team at American Airlines, a leader in global aviation and an innovator in the airline industry. With a wide range of job opportunities, American Airlines is the perfect place to advance your career, offering roles that cater to a variety of skills and professional interests. Work You’ll Do At American Airlines, you will be part of a team that is dedicated to providing world-class service and shaping the future of travel. Our employees enjoy a culture of collaboration and respect, where diversity and inclusion are celebrated. With American Airlines, you can contribute to a legacy of innovation and leadership in the skies. Transform Your Career American Airlines is not just a company; it's a community where you can grow your career through a robust suite of professional development and diversity training programs. Our leadership is committed to nurturing talent and recognizes the value of each individual’s growth. Join a team that leads with integrity and a passion for progress. At American Airlines, your career trajectory is bolstered by our commitment to innovation and excellence in the aviation industry. Internship Opportunities Kickstart your career with an internship at American Airlines. Gain invaluable industry experience, build your resume, and make connections that will propel your professional life. Our internships offer hands-on experience in a variety of departments, helping you discover your path in the aviation industry. Benefits of Working With Us American Airlines places immense value on the well-being of its team members. Employees enjoy competitive benefits including health, dental, and vision insurance, employee discounts, and flexible spending accounts. More than just perks, our benefits are designed to support your life, both at work and at home. Explore Job Opportunities Whether you’re looking to enhance your career in engineering, customer service, or leadership, American Airlines has a position that will match your skills and passions. We are continuously hiring and looking for motivated individuals who are ready to take their careers to new heights. Stay Connected Join Our Team Search open positions that align with your skills and interests. We are looking for passionate, curious, and solution-driven team players. SEARCH AMERICAN AIRLINES JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at American Airlines.
Learn more about American Airlines
Size
123,400 employees
Market Cap
$8 billion
Industry
Aerospace & Defense
Net Income
-$8.8 billion
Founded
1930
5 Year Trend
-5.7%
Revenue
$17.3 billion
NASDAQ
AAL
* Ladders Estimates

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