IHG

Manager, Internal & Hotel Communications

IHG$58K — $115K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in communication or related field
  • Proven ability to influence and engage with all management levels
  • Strong written and verbal communication skills
  • Experience in crisis management and handling confidential information
  • Ability to organize, manage and execute events
  • Demonstrated teamwork and interpersonal skills
  • Flexibility and ability to work independently in a hybrid environment

Responsibilities

  • Design and manage a global departmental communication plan
  • Lead cross-functional communication efforts for consistency
  • Develop annual communications addressing key audiences
  • Create engaging content like bulletins, announcements and news stories
  • Manage communications related to global initiatives and departmental structure
  • Ensure adherence to company standards in all communications
  • Cultivate relationships with global teams to enhance collaboration

Benefits

  • Comprehensive package including paid time off
  • Medical, dental, and vision insurance
  • 401K and additional employee benefits
  • Flexible hybrid work structure with 3 days in office
  • Bonus pay eligibility
Full Job Description
Job Description

Design and manage all internal and external global departmental communication. Responsible for creating, maintaining and executing the global departmental communication plan and related activities that result in consistent messaging and timely dissemination of information in order to increase awareness of the department activities and enhance organizational understanding. Direct communication efforts with cross-functional teams to ensure consistent messages are being received by shared audiences.

Your day to day
  • Responsible for creating, maintaining, and executing the global departmental communication plan and related activities through consistent messaging and timely distribution to increase awareness of the department activities and enhance organizational understanding. Lead communication efforts with cross-functional teams to ensure engaging content and consistent messages are being received by shared audiences.
  • Develop the annual communications plan addressing identified key audiences. Ensure the plan meets organizational goals and communications are consistent in tone of message, look and feel of communication, and adherence to overall company standards. Manage communications and content development within assigned department to ensure a cohesive communications strategy regarding all global initiatives and ongoing structure of the division.
  • Proactively develop communications bulletins, team space content, announcements, news stories, plans, and strategies to infuse key departmental initiatives, programs, structure, and events to designated groups of colleagues and stakeholders.
  • Demonstrate ability to manage multiple tasks and stakeholders with the ability to influence and communicate with all levels of management and colleagues. Possess strong verbal and written communication skills plus enhanced ability to organize, plan, and execute events from conception through implementation for the purpose of providing information to global team and other internal and external stakeholders.
  • Cultivate solid teamwork and interpersonal skills with the ability to communicate with team members and senior management through highly proactive and flexible competency levels and the ability to work with minimal supervision to build and manage relationships with global teams.

What we need from you
  • Demonstrated strong verbal and written communication skills for the purpose of providing information to global teams, and other internal and external stakeholders.
  • Ability to influence and communicate with all levels of management and colleagues.
  • Exercise discretion in handling confidential information and crisis management issues.
  • Possess enhanced skills related to organizing, planning and executing events from conception through implementation.
  • Demonstrated ability to manage multiple tasks/clients as required.
  • Demonstrated solid teamwork and interpersonal skills and ability to communicate with team members and senior management..
  • Highly proactive and flexible competency levels with the ability to work with minimal supervision.
  • Demonstrated ability to build and manage relationships with global teams.

Travel - limited

Location - Our hybrid work structure is an expectation of three (3) days a week in the ATLANTA office. This expectation may be adjusted to evolve with the changing needs of the business.

The salary range for this role is $58,344 to $115,000. This role is also eligible for bonus pay. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401K and other benefits to employees.

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About Us

At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?

About the Team

As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental® brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

About IHG

InterContinental Hotels Group (IHG) is a British multinational hospitality company that operates a portfolio of hotel brands, including InterContinental, Crowne Plaza, Holiday Inn, and Kimpton Hotels & Restaurants. The company was founded in 2003 as a result of the merger between British hotel company Six Continents and the hotel and restaurant business of the American conglomerate Bass. IHG is headquartered in Denham, England, and has operations in more than 100 countries. The company's brands cater to a range of travelers, from budget-conscious to luxury-seeking.
Learn more about IHG
Size
40,000 employees
Industry

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