General Motors

Manager, Information Technology Business Analysis - SaaS Enablement Delivery

General Motors • $110K — $140K *
Austin, TX 78745In-Person
Information Technology
11 - 15 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in IT, Business, Engineering, or related field.
  • 12+ years in business or technology roles, particularly in systems analysis.
  • 5+ years leading a medium-sized team for projects or programs.
  • Strong systems analysis skills, including stakeholder engagement and requirement definition.
  • Experience in documenting business processes and validating software solutions.

Responsibilities

  • Lead and develop a team focusing on SaaS delivery programs.
  • Define and lead enablement strategies for major technology transformations.
  • Translate business needs into technical requirements and enablement priorities.
  • Research and evaluate technology solutions with business and technical partners.
  • Document business process flows and operational dependencies for new systems.
  • Guide testing validation and adoption processes to ensure solution alignment.
  • Monitor adoption metrics and effectiveness of enablement efforts.

Benefits

  • Comprehensive health and wellbeing programs including medical, dental, and vision.
  • Retirement savings plan and tuition assistance programs available.
  • Paid vacation and holidays, plus employee assistance programs.
  • Eligibility for GM vehicle discounts and company vehicle evaluation program.
Full Job Description
Job Description
The Role

GM is seeking a Manager, Systems Analyst specializing in enablement to support major technology transformations across a global and complex organization. This role combines strong systems analysis discipline with enablement leadership to ensure new platforms, tools, and ways of working are understood, adopted, and effectively used across the enterprise.

The successful candidate will lead a medium-sized team while serving as a key bridge between business stakeholders, product teams, software engineers, architects, implementation partners, and support teams. This leader will guide the analysis needed to define requirements, shape enablement strategies, document future-state processes, and validate that delivered solutions support business needs and successful adoption.

What You'll Do
  • Lead and develop a team with similar functional responsibilities in support of high-profile SaaS delivery programs
  • Partner with business, product, technology, and operations stakeholders to define and lead the enablement strategy for major technology transformations.
  • Work closely with stakeholders to understand business needs and translate them into business, functional, and technical requirements, backlog-ready work products, and enablement priorities for delivery teams.
  • Research and evaluate software and hardware options with business and technical partners to identify the most suitable technology solutions for organizational and business-unit needs.
  • Document current-state and future-state business process flows, upstream and downstream integrations, user impacts, operational dependencies, and supporting solution documentation to ensure new systems support business needs and adoption goals.
  • Work closely with product managers, architects, engineers, and implementation teams to ensure solutions are designed and delivered according to defined requirements and aligned with enablement needs, deployment sequencing, and go-live plans.
  • Lead the development of enablement strategies that prepare business units, leaders, and end users to successfully adopt new platforms, tools, and ways of working.
  • Define and drive readiness activities, adoption plans, stakeholder engagement approaches, transition planning, and mitigation actions needed to support implementation success.
  • Guide the team in assessing business impacts, identifying adoption risks, and surfacing gaps in process, support, access, or user experience that could affect successful rollout.
  • Partner with technical and operational teams to ensure role-based access, workflow ownership, escalation paths, and support models are in place to enable a smooth user transition.
  • Lead the end user testing function to define and execute validation approaches, coordinate business test scenarios, and confirm delivered capabilities align with business needs, functional requirements, technical requirements, intended workflows, and key user interactions.
  • Use end user testing results to identify system enhancements, translate findings into backlog-ready recommendations for engineering teams, and support solution documentation where gaps are identified.
  • Lead the creation and validation of end user enablement materials, workflows, and user-facing guidance informed by testing outcomes to help teams effectively adopt and use new capabilities.
  • Monitor enablement effectiveness through adoption metrics, readiness indicators, user feedback, and post-launch performance trends to measure sustained usage and business outcomes.
  • Serve as the subject matter expert in enablement and systems analysis for technology transformation initiatives, advising teams on requirements, implementation risks, readiness needs, and adoption strategy.
  • Coach and mentor team members to strengthen systems analysis, stakeholder management, requirements definition, and enablement capabilities across the organization.
  • Lead highly complex, cross-functional initiatives while delivering high-quality outcomes on time and driving strong execution across the team.
  • Capture and share lessons learned, repeatable methods, and best practices within the team and across cross-functional partners to improve future transformation efforts.

Your Skills and Abilities
  • Bachelor's degree in Information Technology, Business, Engineering, or a related field, or equivalent practical experience.
  • 12+ years in an applicable business or technology environment, including experience in systems analysis, enablement, enterprise transformation, solution delivery, or related work.
  • 5+ years demonstrated experience leading people and managing a medium-sized team in support of projects and programs.
  • Strong systems analysis experience, including stakeholder engagement, requirements definition, translation of requirements into backlog-ready work products, process analysis, solution documentation, and validation of solution fit.
  • Experience working closely with business stakeholders, product teams, software engineers, architects, and implementation partners.
  • Experience documenting process flows, integrations, user impacts, and operational dependencies across multiple teams or business units.
  • Experience leading enablement, adoption, or business readiness efforts for large-scale technology transformations.
  • Experience validating delivered solutions through testing support, user validation, issue resolution coordination, and adoption feedback loops.
  • Strong communication, facilitation, coaching, stakeholder management, and cross-functional leadership skills.
  • Proven ability to lead complex initiatives, manage competing priorities, and deliver high-quality outcomes on time.

What Will Give You A Competitive Edge
  • Master's degree preferred; technical discipline preferred.
  • Experience supporting SaaS platform implementations, enterprise collaboration tools, digital workplace modernization, or AI-enabled workflow transformation.
  • Experience working across global organizations with diverse stakeholder groups and business processes.
  • Experience leading enablement or adoption efforts for enterprise platforms with broad cross-functional impact.
  • Familiarity with product backlogs, readiness methodologies, and adoption measurement approaches.

Why This Role Matters

This role is critical to ensuring that technology transformation is not only delivered, but successfully adopted and sustained. The Manager, Systems Analyst - Enablement will help the organization define what users need, prepare teams to leverage new capabilities, and ensure the business is equipped to realize value from major technology investments.

Benefits:

GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.

Company Vehicle: Upon successful completion of a motor vehicle report review, you will be eligible to participate in a company vehicle evaluation program, through which you will be assigned a General Motors vehicle to drive and evaluate. Note: program participants are required to purchase/lease a qualifying GM vehicle every four years unless one of a limited number of exceptions applies.

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc).This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}.This job may be eligible for relocation benefits.

About General Motors

General Motors Company engages in the manufacture and sale of cars and trucks in the United States, China, Brazil, Germany, the United Kingdom, Canada, and Italy. It offers sedans, crossovers, sport utility vehicles, pick-up trucks, coupes, sports/convertibles and hybrid vehicles, hatchbacks/wagons, and vans, as well as mini cars in India. The company also provides parts and accessories, such as iPod and MP3 compatibility, mobility accessories, performance parts, AC parts and services, and merchandise. In addition, it offers vehicle safety, security, and information services. The company provides used vehicles. It offers its products through dealers and distributors. General Motors Company was formerly known as NGMCO, Inc. and changed its name to General Motors Company in July 2009. The company was incorporated in 2009 and is based in Detroit, Michigan. It operates manufacturing facilities in India, the United States, and Canada. General Motors Company operates as a subsidiary of the United States Department of The Treasury. General Motors led global vehicle sales for 77 consecutive years from 1931 through 2007, longer than any other automaker, and is currently among the world's largest automakers by vehicle unit sales. General Motors acts in most countries outside the USA via wholly-owned subsidiaries but operates in China through 10 joint ventures. GM's OnStar subsidiary provides vehicle safety, security, and information services. In 2009, General Motors shed several brands, closing Saturn, Pontiac, and Hummer, and emerged from a government-backed Chapter 11 reorganization. In 2010, GM made an initial public offering IPOs to date and returned to profitability later that year.

General Motors Careers

Join the dynamic team at General Motors, a global leader in automotive innovation and technology. At General Motors, we offer unparalleled job opportunities that propel your career forward while contributing to a legacy of engineering excellence.

Work You’ll Do

Embark on a career with General Motors to drive the future of mobility. Our team is dedicated to redefining the automotive landscape through innovation and leadership in electric vehicles and sustainable solutions. By joining us, you will be part of a culture that values diversity, teamwork, and continuous professional growth.

Transform Your Career

General Motors is not just a company; it's a community where you can grow your skills alongside the best in the industry. Our leadership is committed to providing every employee—from interns to senior professionals—with opportunities for career advancement, leadership development, and diversity training.

Innovate and Lead

At General Motors, innovation is at the core of everything we do. From research and development to manufacturing, our teams work collaboratively to lead the industry with cutting-edge technologies and sustainable practices. We encourage our employees to think big and push the boundaries of what’s possible.

Join Our Global Team

As part of our global workforce, you will collaborate with talented individuals who are passionate about shaping the future of transportation. General Motors offers a variety of career paths in engineering, design, IT, marketing, and more. With over 155,000 employees worldwide, our network provides expansive opportunities for networking and professional development.

Internship Programs and Employment Benefits

Start your career journey with a General Motors internship, where you can apply your academic knowledge to real-world projects. Our internships provide a robust foundation in the automotive industry, with mentorship from experienced leaders. Full-time employees enjoy a wealth of benefits, including comprehensive health care, retirement plans, and performance bonuses, ensuring that your hard work is rewarded.

Explore Job Opportunities

Whether you’re a seasoned professional or a recent graduate, General Motors offers positions that leverage your unique skills. Our hiring process is designed to identify and nurture talent, focusing on aligning your capabilities with the right opportunities for growth within the company.

Stay Connected

Join Our Team Search open positions that match your skills and interests. At General Motors, we look for innovative, driven, and solution-oriented team players. Explore the possibilities that await you in a career at General Motors.

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Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities available at General Motors. Embark on a journey of growth, innovation, and leadership at General Motors. Shape your future in an environment that fosters diversity, learning, and the pursuit of excellence. Join us and redefine the roads of tomorrow.
Learn more about General Motors
Size
157,000 employees
Market Cap
$46.9 billion
Industry
Manufacturing & Automotive
Net Income
$6.4 billion
Founded
1908
5 Year Trend
-3.2%
Revenue
$122.4 billion
NASDAQ
GM
* Ladders Estimates

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