InComm Payments

Manager I, Demand Planning

InComm Payments$85K — $110K *
Sandy, UT 84092In-Person
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Supply Chain, Business, Logistics, or similar.
  • 7+ years in demand planning or retail supply chain roles.
  • 3+ years in direct people leadership roles.
  • Proven experience with cross-functional initiatives and stakeholder influence.
  • Advanced proficiency in Excel and knowledge of ERP/WMS systems.

Responsibilities

  • Lead and develop a team of Demand Planners through coaching and performance management.
  • Establish priorities and objectives to ensure timely execution of planning activities.
  • Cultivate a culture focused on accountability, collaboration, and innovation.
  • Recruit, onboard, and develop top talent while planning for succession.
  • Develop and oversee KPIs to measure team performance and conduct business reviews.
  • Manage escalations on replenishment, forecasting, and inventory issues.
  • Communicate effectively with senior leadership to influence cross-functional decisions.

Benefits

  • Eligible for the Employee Referral Bonus Program - Tier III.
Full Job Description
About This Opportunity

The Demand Planning Manager provides strategic and people leadership for the Demand Planning team, overseeing all aspects of demand planning, automated replenishment, inventory optimization, forecasting, and retail inventory execution. This leader is responsible for developing a high-performing team while driving continuous improvement, data integrity, and replenishment excellence across a complex retail network.

The position is accountable for coaching and developing planners, establishing performance expectations, prioritizing workload, and fostering a culture of accountability, collaboration, and innovation. Working closely with Sales, Operations, Supply Chain, Retail Partners, Merchandising, IT, and Analytics, the Demand Planning Manager ensures inventory strategies support customer service goals, maximize in-stock performance, and improve inventory productivity.

Responsibilities

Leadership Responsibilities
  • Lead, coach, mentor, and develop a team of Demand Planners through regular coaching, performance management, and career development.
  • Establish team priorities, objectives, and workload balancing to ensure timely execution of all planning activities.
  • Create a culture of accountability, collaboration, innovation, and continuous improvement.
  • Recruit, onboard, and retain top talent while building succession plans.
  • Develop KPIs and performance metrics for the team and conduct regular business reviews.
  • Serve as the primary escalation point for replenishment, forecasting, and inventory issues.
  • Influence cross-functional decisions and communicate effectively with senior leadership.

Functional Responsibilities
  • Own enterprise auto-replenishment strategy and replenishment logic across retail partners.
  • Lead inventory planning, forecasting, store profile management, planogram alignment, audit programs, and data governance.
  • Partner with operation system manager to improve automation, forecasting models, and replenishment systems.
  • Support new retailer implementations, product launches, merchandising changes, and continuous process improvement.
  • Develop executive dashboards and present recommendations to leadership.

Qualifications

Required
  • Bachelor's degree in Supply Chain, Business, Logistics, Finance, Analytics, or related field.
  • 7+ years of progressive experience in demand planning, replenishment, inventory planning, or retail supply chain.
  • 3+ years of direct people leadership with responsibility for hiring, coaching, developing, and evaluating employees.
  • Demonstrated success leading cross-functional initiatives and influencing senior stakeholders.
  • Advanced Excel and experience with ERP, WMS, forecasting, or replenishment systems.

Preferred
  • Experience supporting large national retailers.
  • Power BI, Tableau, SQL, or similar analytical tools.
  • Experience implementing automation or AI-driven forecasting solutions.

Core Leadership Competencies
  • People Leadership
  • Coaching & Talent Development
  • Strategic Planning
  • Change Leadership
  • Cross-Functional Influence
  • Executive Communication
  • Decision Making
  • Performance Management
  • Continuous Improvement
  • Customer Focus

Success Measures
  • High-performing and engaged Demand Planning team.
  • Improved in-stock performance and replenishment accuracy.
  • Reduced out-of-stocks and manual interventions.
  • Improved inventory turns and forecast accuracy.
  • Strong stakeholder satisfaction and successful execution of strategic initiatives.


*This position is eligible for the Employee Referral Bonus Program - Tier III

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About InComm Payments

InComm Payments is a leading provider of cutting-edge prepaid products, services and transaction technologies to retailers, brands and consumers. The company is headquartered in Atlanta, Georgia and has offices in North and South America, Europe, Asia and Australia. InComm Payments operates in a variety of industries, including gaming, healthcare, retail, transportation and telecommunications. The company's innovative solutions help businesses increase revenue, reduce costs and improve customer satisfaction. InComm Payments is committed to delivering exceptional service and support to its clients and partners around the world.
Learn more about InComm Payments
Size
4,000 employees
Industry
Founded
1992

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