Manager, Human Resources

Amwins

$80K — $95K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of experience in leading and developing HR teams
  • 5+ years of progressive HR experience in employee relations and HR operations
  • Proficiency in HR systems like ADP and Greenhouse
  • Strong written and verbal communication skills
  • Ability to manage sensitive matters with discretion
  • Capacity to build collaborative relationships
  • Proven multitasking and prioritization skills
  • Attention to detail and commitment to delivering timely work

Responsibilities

  • Lead and mentor HR team members to foster a high-performing culture
  • Partner with leaders to manage employee relations with professionalism and sound judgment
  • Build relationships with leaders and partners to align HR with business needs
  • Act as a resource for employee inquiries, ensuring confidentiality and care
  • Identify training needs and develop programs for employee growth
  • Create HR communications and tools that support various HR initiatives
  • Administer employee benefits programs including health and retirement options
  • Support full-cycle recruitment and onboarding processes
  • Assist with payroll-related inquiries and issues
  • Manage employee lifecycle records and transactions
  • Execute HR projects and process improvements as part of the broader HR team

Benefits

  • Health, dental, and life insurance coverage
  • 401(k) retirement plan options
  • Paid time off (PTO) and leave of absence programs
  • Employee assistance programs for support
  • Ongoing training and development opportunities
Full Job Description
Human Resources Manager - Lead, Partner, and Build with Amwins Self-Funded

Role Overview

The Human Resources (HR) Manager will serve as a trusted HR leader and partner to employees and leaders across the organization. This role will help shape the employee experience by leading day-to-day HR operations, supporting employee relations, guiding people processes, and strengthening scalable HR practices. The ideal candidate is relationship-driven, proactive, highly organized, and comfortable balancing strategic partnership with hands-on execution in a fast-paced environment.

What You'll Do:
  • Team Leadership: Lead, mentor, and develop HR team members, fostering a high-performing, service-oriented culture aligned with organizational goals and values.
  • Employee Relations & Leader Partnership: Partner with leaders to address employee relations matters with sound judgment, thorough documentation, timely follow-through, and a balanced approach to risk and employee experience.
  • Stakeholder Partnership: Build strong relationships with internal leaders, employees, and external partners to deliver responsive, practical, and business-aligned HR
  • Employee Support: Serve as a trusted HR resource by responding to employee questions and requests with accuracy, professionalism, confidentiality, and care.
  • Training & Development: Identify training needs and develop practical programs, resources, and learning opportunities that support employee growth and organizational effectiveness.
  • HR Communications & Materials: Create clear HR communications, tools, and materials that support programs, policies, leader enablement, and organizational initiatives.
  • Benefits Administration: Administer and support employee benefits programs, including health, dental, and life insurance; 401(k) plans; PTO; leaves of absence; and employee assistance programs.
  • Recruitment & Onboarding: Support full-cycle recruitment and onboarding processes to attract, engage, and successfully integrate top talent into the organization.
  • Payroll Support: Provide timely support to leaders and employees on payroll-related questions, partnering with appropriate teams to resolve issues accurately.
  • Employee Lifecycle Administration: Manage employee lifecycle transactions and maintain accurate records related to onboarding, status changes, compensation changes, and offboarding.
  • Operational Execution: Lead and execute HR projects, process improvements, and additional responsibilities that support the broader HR team and organizational goals.


What You'll Bring:
  • People Leadership Capability: 2+ years of experience leading, coaching, and developing team members while fostering accountability, engagement, and a service-oriented HR culture.
  • Progressive HR Expertise: 5+ years of progressive Human Resources experience, with exposure to employee relations, HR operations, benefits, employee lifecycle processes, and leader support.
  • HR Systems & Technology: Proficiency with HR systems and business tools such as ADP, Greenhouse, and Microsoft suite programs preferred.
  • Executive Communication: Strong written and verbal communication skills, with the ability to provide clear, professional, and credible guidance to employees and leaders at all levels.
  • Judgment & Confidentiality: Demonstrated ability to manage sensitive matters with discretion, sound judgment, professionalism, and appropriate urgency.
  • Collaboration & Business Partnership: Ability to build productive relationships, work independently and collaboratively, and adapt approach based on business needs and stakeholder priorities.
  • Execution & Prioritization: Proven ability to manage competing priorities, meet deadlines, maintain accuracy, and deliver high-quality work in a fast-paced environment.
  • Accuracy & Attention to Detail: High attention to detail, strong follow-through, and a sense of urgency in delivering accurate, timely work.
  • Change Agility: Flexible, solutions-oriented approach with the ability to remain effective through ambiguity, change, and evolving organizational needs.


You'll Be Successful If You:
  • Build trust quickly with employees, leaders, and cross-functional partners.
  • Balance strategic thinking with hands-on execution and strong follow-through.
  • Navigate sensitive situations with professionalism, discretion, and sound judgment.
  • Bring structure, clarity, and practical solutions to evolving HR processes.


The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Similar Jobs

More Jobs at Amwins

  • Manager, Human Resources
    $80K — $95K *
    Scottsdale, AZ 85254 (Maricopa County)
    Business Services
    In-Person
  • Senior Underwriter
    $88K — $105K *
    Portsmouth, NH 03801 (Rockingham County)
    Finance & Insurance
    In-Person
  • Sr. Underwriter
    $80K — $95K *
    Portsmouth, NH 03801 (Rockingham County)
    Finance & Insurance
    In-Person
  • Self-Funded Claims Manager
    $80K — $95K *
    Tampa, FL 33647 (Hillsborough County)
    Finance & Insurance
    In-Person
  • Manager, Account Management
    $80K — $95K *
    Scottsdale, AZ 85254 (Maricopa County)
    Finance & Insurance
    In-Person

More Business Services Jobs

Find similar Manager, Human Resources jobs: