Medical Transportation Management

Manager, HR (Austin, TX)

Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High School Diploma or GED required
  • Bachelor’s Degree in Human Resources or related field, or equivalent experience
  • 4+ years in Human Resources/Employee Relations
  • 2+ years in a Union setting required
  • Strong knowledge of HR policies and employment/labor laws

Responsibilities

  • Provide hands-on guidance to the Austin HR team
  • Manage labor relations inquiries regarding policies and agreements
  • Track information requests and grievance timelines
  • Act as the initial contact for employee complaints
  • Conduct interviews for employee relations matters
  • Assist with recordkeeping related to EEO and diversity initiatives
  • Collect data for contract negotiations and policy assessments

Benefits

  • Health and Life Insurance Plans
  • Dental and Vision Plans
  • 401(k) with company match
  • Flexible Scheduling
  • Paid Time Off and Holiday Pay
  • Maternity/Paternity Leave
  • Birthday Holiday
  • Casual Dress Environment
  • Tuition Reimbursement
  • MTM Perks Discount Program
  • Milestone Anniversary One Month Sabbatical
  • Leadership Mentoring Opportunities
Full Job Description

What Will Your Job Look Like?

The Manager, HR (Austin) will support the organization’s vision and goals by providing direct support to our Austin, TX South Base facility.  The Manager, HR (Austin) will provide direct support with labor relations and human resources matters, gathering, collecting, and maintaining documentation and records required for contract and policy development, investigations, and negotiations.

What You’ll Do:

  • Provide day-to-day guidance, hands-on support, and developmental guidance to the Austin HR team
  • Handle all labor relations and human resource inquiries related to policies, procedures, and bargaining agreements; refer complex matters to appropriate management staff
  • Track all information requests, hearing, and grievance timelines from initiation to completion to ensure adherence to contract requirements
  • Serve as the initial contact and liaison for intake and assessment of employee complaints
  • Conduct interviews and gather information for employee relations matters such as harassment allegations, work complaints, or other concerns; inform appropriate HR staff when additional investigation is required
  • Assist with recordkeeping related to hiring, termination, leave, transfer, and promotion particularly as related to Equal Employment Opportunity (EEO), affirmative action, and diversity initiatives
  • Maintain up-to-date knowledge of company policies, employment law, and common HR practices
  • Collect information and data to assess cost and policy implications of negotiations and disputes. This may include management and union proposals, pay scales and wages, benefits, working conditions, and other mitigating circumstances
  • Conduct surveys, interviews, and other research related to human resource policies, compensation, and other labor negotiations; collect information and report results to Sr. HR Manager or Vice President of HR
  • Maintain knowledge and understanding of laws and regulations related to EEO, affirmative action, collective bargaining, unions, labor relations, and human resources
  • Assist with preparation of documents and records required for contract negotiations, meetings, and negotiations with employee and labor organizations
  • Coordinate meetings between Union Officials, Employees, and Leadership
  • Organize and maintain all CBA’s, arbitration decisions, and any other related documentation
  • Perform other duties as assigned

What You’ll need:

  • High School Diploma or GED
  • Bachelor’s Degree in Human Resources or related field, or equivalent work experience
  • 4+ years’ experience in Human Resources/ Employee Relations or similar role
  • 2+ years’ experience in a Union setting required
  • Strong knowledge of human resources policies/procedures and knowledge of local, state, and federal employment/labor laws

Even better if you have...

  • Experience working in the Transit industry
  • Workday experience
  • SHRM certification

What’s in it for you:

  • Health and Life Insurance Plans
  • Dental and Vision Plans
  • 401(k) with a company match
  • Flexible Scheduling
  • Paid Time Off and Holiday Pay
  • Maternity/Paternity Leave
  • Birthday Holiday
  • Casual Dress Environment
  • Tuition Reimbursement
  • MTM Perks Discount Program
  • Milestone Anniversary One Month Sabbatical
  • Leadership Mentoring Opportunities

SALARY MIN: $85,000

SALARY MAX: $125,000

#MTM

About Medical Transportation Management

Medical Transportation Management is a transportation company that provides non-emergency medical transportation services. The company operates in the United States and Canada. Medical Transportation Management is a subsidiary of Total Transit, a transportation company. The company's mission is to provide safe, reliable, and cost-effective transportation services to its customers.
Learn more about Medical Transportation Management
Size
1,000 employees
Industry

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