Manager, HAS Administrative Operations

University of California, Irvine

$81K — $92K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Interpersonal skills including communication, active listening, critical thinking, and counseling.
  • Ability to conceptualize, organize, and lead projects effectively.
  • Maintains discretion and confidentiality in sensitive matters.
  • Strong planning, analytical, problem-solving, and customer service skills.
  • Experience in recruiting, hiring, training, and managing staff.
  • Ability to interact with all levels of the University community.
  • Analytical problem diagnosis and resolution skills with a focus on priorities.
  • Capable of crafting detailed reports and presenting data effectively.
  • Bachelor's degree or equivalent experience in a related area.
  • 5-8 years of experience in higher education administration.

Responsibilities

  • Manage and oversee the operations of Student Housing.
  • Lead short- and long-term planning efforts for administrative functions.
  • Supervise and provide direction for staff within Housing Administrative Services.
  • Ensure efficient data entry, analysis, and workflow management.
  • Oversee undergraduate application processing and contract assignments.
  • Facilitate dissemination of housing information and customer service support.
  • Support facility maintenance within Housing Administrative Services.

Benefits

  • Comprehensive medical insurance coverage.
  • Generous sick and vacation time policy.
  • Retirement savings plans with employer contributions.
  • Access to discounts and perks for University employees.
Full Job Description
Your Role on the Team

Uses skills as a seasoned and experienced administrative professional to manage, plan and administer the operations of Student Housing. Perform short- and long-term planning for the organization. Supervise staff. Demonstrates good judgment in selecting methods and techniques for obtaining solutions.

Under the general direction of the Senior Director of Housing Administrative Services (HAS), incumbent serves as an active member of the HAS management team and independently provides direction for administrative operations within HAS. This includes staff management, data entry and analysis, workflow, and project management. Provides oversight for the undergraduate application and contract assignment area, dissemination of Housing information, customer service, student housing accounts counseling, executive administrative support, general administrative analysis, and HAS facilities maintenance.

What It Takes to be Successful

Required:
  • Interpersonal skills including verbal and written communication, active listening, critical thinking, persuasiveness, advising and counseling skills.
  • Skill to conceptualize, organize, and direct projects.
  • Ability to use discretion and maintain confidentiality.
  • Strong skills in short-term planning, analysis, problem-solving, and customer service.
  • Skill to recruit, hire, train, manage, and evaluate staff.
  • Skill to interact with all levels of the University community.
  • Skill to diagnose and resolve problems using analytical abilities.
  • Skill to assess priorities and determine short term and long term objectives.
  • Skill to write and organize reports for management and present data through clear and understandable formats.
  • Bachelor's degree in related area and / or equivalent experience / training
  • 5-8 years experience in higher ed administration


Preferred:
  • Knowledge of UCI Housing policies and procedures.


Special Conditions:
  • Must be willing to work occasional nights and weekends.


Total Rewards

In addition to the salary range listed below, we offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits.

The expected pay range for this recruitment is $81,600- $92,208 (Annual).

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