New Relic

Manager, GTM Engineering (Automation & AI)

New Relic$136K — $170K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of management experience leading GTM Automation/Ops engineers.
  • 5+ years in automation engineering, GTM operations, or system integration in B2B SaaS.
  • Deep understanding of GTM tech stack, including CRM tools like Salesforce.
  • Hands-on experience with integration platforms, APIs, and data structures.
  • Strong collaboration skills translating business needs into technical solutions.
  • Experience in documenting automation frameworks and adhering to compliance standards.
  • Ability to turn revenue data into insights influencing stakeholders.
  • Exposure to AI-based tools or LLM automation in a GTM context.

Responsibilities

  • Manage and optimize the Sales and Marketing tech stack for customer-centric initiatives.
  • Execute automated workflows and deploy AI solutions to improve outreach efficiency.
  • Oversee data integrity and hygiene, maintaining dashboards for GTM metrics.
  • Lead projects from requirement gathering to user adoption while mapping GTM workflows.
  • Deliver forecasting insights to leadership based on managed data.

Benefits

  • Healthcare, dental, and vision coverage.
  • Parental leave and planning support.
  • Mental health benefits and wellness resources.
  • 401(k) plan with company match.
  • Flexible time-off policy including 11 paid holidays and volunteer time-off.
Full Job Description
Your opportunity

As the Manager, GTM Engineering (AI and Automation), you will be key to constructing and maintaining our "Revenue Velocity" engine with a specialized team of architects. In this high impact role, you will report to the Director of Enterprise Systems & Solutions.

You will be responsible for the successful technical integration of advanced AI and automation tools throughout our Go-To-Market (GTM) technology stack. This role requires a proactive player-coach who balances thinking strategically about our revenue systems while remaining deeply involved in the creation of durable, data-driven automation frameworks.

What you'll do
  • GTM Tech Stack Management: Integrate with and optimize the core Sales and Marketing technology stack (Salesforce, Clay, Boomi, Salesloft) in alignment with customer-centric initiatives.
  • Workflow & AI Automation: Execute end-to-end automated workflows (lead scoring, routing, alerts) and deploy AI/ML solutions to scale business outreach efficiency.
  • Data Integrity & Analytics: Manage data pipelines and routine hygiene (deduplication, enrichment) across systems; maintain dashboards to track key GTM metrics and deliver forecasting to leadership.
  • Process Execution & Enablement: Work with Program teams to map GTM workflows and drive technical projects from requirements gathering through implementation and user adoption.

This role requires
  • 2+ years of people management or relevant leadership experience, such as leading a small team of GTM Automation/Ops engineers.
  • 5+ years of experience in automation engineering, GTM operations, or system integration roles in a B2B SaaS environment.
  • Solid, proven understanding of the GTM tech stack and processes, including expertise with major CRM and sales automation tools (such as Salesforce Sales Cloud and Clay) as well as data integration tools or ETL platforms for data warehousing.
  • Expert-level, hands-on experience building workflows and integrations using integration platforms and/or Python-based APIs, webhooks, and data structures.
  • Strong cross-functional collaboration skills, with a track record of translating complex business needs and GTM strategy into robust, scalable technical solutions.
  • Experience documenting and maintaining automation frameworks, process maps, and adhering to security/compliance standards.
  • Proven ability to translate pipeline and revenue data into actionable insights that influence stakeholders across all levels of the organization.
  • Exposure to or hands-on implementation of AI-based workflow tools or LLM-powered automation in a GTM context.
  • Strong understanding of SaaS sales motions (enterprise, mid-market, and expansion) and funnel metrics.

Please note that visa sponsorship is not available for this position.

#LI-ZH1 #LI-Remote

The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant's skills, qualifications, and experience.

New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.

Estimated Base Pay Range

$136,000-$170,000 USD

We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.

Our hiring process

About New Relic

New Relic is a software analytics company that provides real-time insights into application performance. The company's cloud-based platform collects and analyzes data from software applications and infrastructure, allowing customers to optimize their digital experiences. New Relic's products are used by a wide range of customers, including e-commerce companies, financial services firms, and government agencies. The company was founded in 2008 and is headquartered in San Francisco, California.
Learn more about New Relic
Size
2,217 employees
Market Cap
$3.7 billion
Industry
Net Income
-$158.8 million
Founded
2008
5 Year Trend
+24.4%
Revenue
$654.6 million
NASDAQ

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