Full Job Description
As a Manager, Growth Renewals you will own a strategic book of business while building and developing a team of sales professionals. Success in this role requires the ability to execute an effective team strategy, drive accurate forecasts, deliver strong business results, and maintain strategic focus on three core pillars: securing contract renewals, identifying and capturing cross-sell and upsell opportunities, and proactive risk management to minimize churn.
*East Coast Time Zone Preferred*
What will you do?
Primary responsibilities include:
• Lead, coach, and develop a team of sales professionals to maximize performance and achieve renewal and expansion business objectives
• Own a strategic book of opportunities and ensure the team manages their portfolio effectively to maximize bookings, minimize churn, and drive customer success
• Drive revenue expansion through targeted upsell and cross-sell strategies, ensuring team members identify and execute expansion opportunities with existing customers
• Proactively manage risk by identifying at-risk accounts and implementing retention strategies
• Develop and maintain accurate forecasting across the team, set realistic business expectations, communicate results transparently to sales leadership, and drive accountability for forecast accuracy
• Oversee deal assessment, validation, quoting, commercial negotiation, and closure activities across the team
• Monitor and manage individual rep performance against renewal and expansion goals, provide coaching and feedback, and implement performance improvement plans as needed
• Ensure team maintains deep product and solution knowledge and stays current with competitive and market dynamics
• Mentor and develop team members to prepare them for future growth and leadership opportunities
What skills and experience will you bring?
Ideal candidates will have:
• 5+ years of direct renewals sales experience in enterprise software or cybersecurity, with at least 2+ years in a management or leadership capacity
• Proven track record of exceeding individual and team sales goals, with demonstrated success driving both renewals and expansion revenue
• Strong experience managing and coaching sales teams, with the ability to identify talent, develop people, and drive accountability
• Expertise in indirect 2-tier go-to-market models including channel partners, managed service providers, and distributors
• Demonstrated ability to identify upsell and cross-sell opportunities and drive adoption of additional products and services
• Strong risk management mindset with experience identifying at-risk accounts and implementing mitigation strategies
• Exceptional forecasting and business acumen with ability to analyze metrics, trends, and business performance
• Customer-focused with excellent communication skills (verbal, written, presentation) and ability to build strong relationships
• Strong interpersonal skills, collaborative mindset, and ability to work effectively across multiple departments
• Ability to thrive in a fast-paced, high-growth environment where continuous innovation and adaptability are required
• Excellent organizational, prioritization, and time management skills
We invest in our Sentinels with comprehensive, competitive benefits designed to support you and your family:
Equity & Rewards
• Restricted Stock Units (RSUs)
• Employee Stock Purchase Plan (ESPP)
Time Off & Wellbeing
• Flexible time off
• Paid company holidays and paid sick time
• Gender-neutral parental leave
• Grandparent leave
Insurance & Financial Security
• Medical, dental, and vision coverage
• 401(k) retirement plan with company match
• Life and disability insurance
• Health and dependent care FSA
• Voluntary benefits (hospital, accident, critical illness)
• Employee Assistance Program (EAP)
• ARAG pre-paid legal
• Nationwide pet insurance
• Cancer Care program
• Global business travel medical insurance
Work Perks & Flexibility
• Home office allowance
• Mobile phone reimbursement
Wellness & Lifestyle
• Wellness coach
• Wellness/gym reimbursement
• Fertility coverage
• Adoption & surrogacy reimbursement
This U.S. role has a base pay range plus commissions that will vary based on the location of the candidate. The range posted here is the on-target earnings (OTE) for this position, inclusive of base salary and commissions. For some locations, a different pay range may apply. If so, this range will be provided to you during the recruiting process. You can also reach out to the recruiter with any questions.
On Target Earnings
$160,000-$220,000 USD