Manager, Graphics/VRLocation: Remote, Canada (Greater Vancouver, Alberta, or Toronto)
Industry: Real Estate / Prop Tech / Visual Production
The RoleWe're looking for a
Manager, Graphics/VR to lead our talented team of Graphics Project Managers who bring Zonda's visual and immersive products to life. This role blends technical expertise with people leadership, driving operational excellence and ensuring projects are delivered with precision, creativity, and consistency.
The ideal candidate excels at leading process implementation and improvement, effortlessly optimizes workflows, and uncovers cross-departmental opportunities, driving efficiency and empowering the team to deliver seamless client experiences.
What You'll DoLead & Inspire- Manage, coach, and develop a team of Graphics Project Managers.
- Oversee project assignments and performance to ensure deadlines and quality are met.
- Foster a culture of accountability, collaboration, and continuous improvement.
- Partner closely with the Co-manager, Production, and Sales leadership to align project delivery with business goals.
Drive Technical & Operational Excellence- Serve as the go-to expert for graphics production workflows and our content management system.
- Establish and refine best practices for project kick-off, execution, QA, and delivery. Identify and resolve complex production challenges across multiple product lines.
- Lead process improvement initiatives to enhance efficiency and consistency across the team.
Oversee Projects & Client Success- Manage key accounts strategically by overseeing clear, proactive communication to set and align client expectations.
- Monitor client satisfaction by soliciting feedback, responding swiftly, and adapting service delivery so clients feel understood, supported, and confident in the partnership. Support escalations in conjunction with the VP of Client Solutions - Virtual.
- Partner with Sales and Product teams to present capabilities and support business growth.
- Work with the Finance team, ensuring that project advancement updates from Project Managers are timely and accurate for billing purposes and that tools and processes are well utilized.
Collaborate Across Teams- Represent the Graphics PM function in cross-departmental planning and company-wide initiatives.
- Partner closely with Sales, Production, and Product teams to deliver integrated client solutions.
- Champion clear communication, streamlined processes, and operational alignment.
What You Bring- 7+ years of project management experience in visual production, media, or Prop Tech environments.
- 2+ years of people management or team leadership experience.
- Deep technical understanding of 3D visualization, rendering workflows, and production tools.
- Proven ability to lead complex, multi-stakeholder projects through completion.
- Bachelor's degree required; PMP or similar certification preferred.
- Excellent communication, organization, and leadership skills.
Why People Love Working Here- We offer meaningful work and opportunities for career growth
- Comprehensive benefits package (Medical, Dental, Vision)
- 100% Company-paid Life Insurance, Long-Term Disability, and Short-Term Disability coverage
- 401k with company match
- Paid vacation and general holidays
- Employee Assistance Program (EAP)
- Live Meditation Sessions
- Employee Recognition Platform
- Virtual Wellness Program
- Remote Work Environment - and always will be!
- Visionary Leadership Team
Growth PotentialThis role is ideal for a hands-on leader ready to scale a high-performing team and influence the future of Zonda's visual production strategy. Growth paths may include
Senior Manager, Program Director, or Director of Visual Production Operations. 
