American International Group

Manager, Global Law Firm Engagement

American International Group$94K — $117K *
Legal & Accounting
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of experience in law firm management, focusing on rate/fee negotiations and alternative fee arrangements
  • Bachelor's degree
  • Experience managing outside counsel relationships and all aspects of law firm contract workflows
  • Strong relationship-building skills, especially with attorneys and business executives
  • Knowledge of legal procedures preferred
  • Excellent customer service skills with a focus on responsiveness and process improvement
  • Strong written and verbal communication skills to engage with stakeholders at all levels
  • Excellent organizational skills to manage multiple priorities
  • Familiarity with eBilling platforms and law firm billing practices
  • Adaptability to new tools in the evolving landscape of legal and financial management
  • Detail-oriented with a commitment to accuracy and timely task completion

Responsibilities

  • Collaborate with stakeholders on law firm engagement and onboarding
  • Facilitate communication with law firms throughout legal matter lifecycles
  • Provide insights and recommendations to enhance law firm performance
  • Maintain records of law firm engagement and performance, generating reports for leadership
  • Manage financial affairs, including budgeting and forecasting for GLCR
  • Oversee communication regarding expense and invoice submissions with law firms
  • Engage in financial analysis to aid strategic planning and law firm management
  • Ensure compliance with financial policies and law firm management regulations
  • Execute law firm engagements and manage communications with billing partners
  • Address conflicts and waivers in collaboration with legal teams

Benefits

  • Comprehensive benefits package focused on health, wellbeing, and financial security
  • Investments in professional development for employees
  • In-person collaboration emphasized to enhance team culture
  • Supportive and connected work environment for employees and clients
  • Encouragement for a balanced work-life integration
Full Job Description
Join us as a Manager, Global Law Firm Engagement within our Global Legal, Compliance and Regulatory team to take your career to the next level with a global market leader.

About the Job

The Manager, Global Law Firm Engagement will be responsible for ensuring optimal law firm engagement for the GLCR department, across all AIG regions, including the US, Canada, UK, EMEA, APAC, LAC and Japan. This newly created global role will be a critical component of our law firm management and financial monitoring team and will play a pivotal role in establishing financial and law firm performance key performance indicators. The ideal candidate should be a process driven, strategic thinker who has experience in a law firm or insurance company environment with knowledge of legal procedures, engagement contracts, and law firm fee negotiations and billing and budgeting practices.

Key Responsibilities
  • Collaborate with key stakeholders on law firm engagement and onboarding for GLCR-managed matters, ensuring that AIG has the appropriate roster of global law firms.
  • Ensure effective collaboration and communication with law firms throughout the lifecycle of legal matters.
  • Provide insights and recommendations to improve law firm performance and value.
  • Maintains detailed records of law firm engagements and performance, providing reports and analysis to department leadership and other stakeholders.
  • Collaborate with leadership to manage the financial affairs of GLCR, including budgeting, forecasting, financial reporting, allocations, and accruals.
  • Communicate with law firms on expense/invoice submission.
  • Participate in financial analysis and forecasting activities to support strategic planning and decision-making and assist in law firm management.
  • Contribute to compliance with financial and law firm management policies and regulations
  • Execute law firm engagements, security and control assessments, and other law firm administration-related deliverables; manages law firm contacts, such as billing and relationship partner communications.
  • Manage conflicts and waivers for all GLCR law firms, working closely with legal teams to resolve issues in a timely and professional manner.
  • Ensure accurate data in connection with firm eBilling and matter management records in outside counsel management system.


Qualifications
  • 3+ years of experience with law firm management including law firm rate/fee negotiations, and alternative fee arrangements that drive competitive pricing and cost efficiency within the insurance industry or law firm preferred.
  • BA degree.
  • Managing outside counsel relationships to ensure quality and efficiency. Manage all aspects of the law firm contract lifecycle workflow.
  • Strong relationship building skills; experience working with attorneys and other business executives is a plus.
  • Knowledge of legal procedures preferred.
  • Strong customer service skills with the ability to respond quickly to stakeholder needs while strengthening processes and systems that support legal and operational excellence.
  • Strong written and verbal communications skills and the ability to partner with key stakeholders, including corporate leadership and law firm management.
  • Superior organizational skills and the ability to prioritize multiple tasks.
  • Familiarity with Ebilling platforms, law firm billing practices and matter management guidelines and best practices.
  • Flexibility and comfort in evaluating new tools in the every changing and dynamic landscape of global law firm and financial management.
  • Strong attention to detail, and commitment to accuracy and on-time delivery.


The base salary range for this position is $94,000-$117,000 and the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. Your actual compensation will be dependent on your skills, experience, and qualifications. In addition, we're proud to offer a range of competitive benefits, a summary of which can be viewed here: US Benefits Overview.

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family.

Functional Area:

OP - Operations

AIG Employee Services, Inc.

About American International Group

American International Group provides property insurance, life insurance, and financial services.

American International Group Careers

Join the dynamic team at American International Group (AIG), a leading global insurance organization, and propel your career into a future of opportunities and professional growth. At AIG, we are committed to fostering a culture of innovation, leadership, and diversity that is unmatched in the industry.

Work You’ll Do

At American International Group, you will collaborate with some of the brightest minds in the industry, dedicated to solving complex challenges and driving transformative solutions in the world of insurance. Our team is at the forefront of developing innovative insurance products that not only meet the needs of our clients worldwide but also anticipate future trends.

Explore Job Opportunities and Internships

Whether you're a seasoned professional looking for your next challenge or a recent graduate eager to start your career, AIG offers a range of job opportunities and internships across various functions. From underwriting and claims to finance and technology, your next position awaits you at AIG. Our internships provide invaluable hands-on experience, helping you to enhance your skills and make meaningful contributions from day one.

Grow and Develop Your Career

AIG believes in the power of continuous learning and offers extensive training and development programs to help you hone your skills and advance your career. Leadership development, diversity training, and innovation workshops are just a few examples of how we invest in our employees' growth and leadership capabilities.

Benefits and Culture

Joining AIG means more than just having a job; it means being part of a team that values diversity and is committed to creating an inclusive environment where everyone can thrive. We offer competitive benefits that support the health, well-being, and financial security of our employees and their families. At AIG, you will find a supportive network and a culture that applauds innovation and rewards performance.

Networking and Professional Development

We encourage our employees to build professional relationships both within and outside the company through networking events, professional groups, and career fairs. These opportunities not only enhance your career but also expand your professional network, which is vital in today’s dynamic job market.

Join Our Team

Search open positions that match your skills and interests on our Careers page. We are looking for passionate, curious, and solution-driven team players who are ready to take their career to the next level. Explore the exciting and rewarding career opportunities available at American International Group today.

Stay Connected

Keep up to date with the latest industry trends, career tips, and company news by subscribing to our careers blog. Personalize your experience by signing up for job alert emails tailored to your preferences and be the first to know about new openings and exclusive insights from professionals within AIG. At American International Group, your career is just the beginning – it’s a pathway to developing your skills, meeting new challenges, and making a difference in a global company known for its commitment to innovation and excellence. Join us and shape your future with AIG.
Learn more about American International Group
Size
36,600 employees
Market Cap
$46.4 billion
Industry
Net Income
-$5.9 billion
Founded
1919
5 Year Trend
-0.3%
Revenue
$43.7 billion
NASDAQ

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