Senior Manager, Clinical Supply Technology
What You Will Do:Technologies Role:
- Serve as business owner and subject matter expert for the N-SIDE forecasting suite and related clinical supply planning technologies.
- Lead study builds, forecasting models, system configuration, and IRT integrations for new clinical studies.
- Develop and deliver user training, documentation, and ongoing system support.
- Partner with Clinical Supply planners to develop and optimize forecasting models and planning assumptions.
- Collaborate with Clinical Operations, Technical Operations, IMSC, and IT to implement and enhance clinical supply technologies and system integrations.
- Coordinate user requirements, testing, issue resolution, and implementation activities with internal stakeholders and technology vendors.
- Identify opportunities to improve forecasting processes, reporting, automation, and data quality.
- Support system governance, documentation, change management, and continuous process improvement.
For Assigned Programs (as needed)
- Represent Clinical Supply Chain on cross-functional study teams.
- Develop and maintain clinical supply forecasts, inventory plans, and supply strategies for assigned studies.
- Coordinate supply planning activities with Clinical Operations, IMSC, Technical Operations, Procurement, and external vendors.
- Manage co-medication sourcing, budgets, and inventory, as applicable.
- Support IRT strategy, user acceptance testing, and ongoing supply management.
- Lead clinical supply meetings and communicate supply risks, mitigation plans, and study status to stakeholders.
- Monitor inventory, expiry, study timelines, and key supply metrics to ensure uninterrupted clinical supply.
- Maintain study documentation and escalate significant supply risks or timeline concerns as appropriate.
- Facilitate discussions and decisions on label and packaging design, as needed.
For Department:
- Develop and maintain SOPs, work instructions, and training materials.
- Lead or support departmental process improvement and technology initiatives.
- Share best practices and promote cross-functional collaboration.
- Represent Global Clinical Supply Chain on internal and external initiatives, as appropriate.
Your Profile:- Bachelor's degree in a scientific, engineering, supply chain, business, or related discipline.
- 4+ years of experience in clinical supply chain or pharmaceutical development.
- 2+ years of hands-on experience with clinical supply forecasting, inventory planning, or simulation tools.
- Experience with N-SIDE, IRT systems, or comparable clinical supply technologies.
- Experience supporting system implementations, integrations, user acceptance testing, and change management.
- Understanding of global clinical trials, clinical supply processes, cGMP, and GCP.
- Proficiency with Microsoft Excel and data analysis.
- Strong project management, organizational, analytical, and problem-solving skills.
- Excellent written and verbal communication skills.
Employment with ICON is contingent upon having the legal right to work in the country where the role is based.
Rewards & BenefitsICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.
Benefits may include:
- Competitive base salary and performance related incentives
- Health and wellbeing programmes including medical, dental, and vision coverage where applicable
- Retirement and pension plans
- Life assurance and disability coverage
- Employee assistance programmes and wellbeing resources
- Learning and development opportunities through structured training and career pathways
Benefits may vary depending on role and location.
Visit our careers site to read more about the benefits ICON offers.
