Royal Bank of Canada

Manager, Field Sales Support, Eastern Canada

Royal Bank of Canada$90K — $110K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Valid insurance license for financial security advisors (AMF).
  • Professional experience in insurance sales or management.
  • Bilingual in English and French.
  • Proven people management skills with change leadership.
  • Strong conflict resolution and organizational abilities.

Responsibilities

  • Manage recruitment and onboarding processes for new hires.
  • Share best practices to enhance team effectiveness.
  • Resolve operational challenges and escalate issues as needed.
  • Coach and empower team members for individual success.
  • Foster collaboration and relationships within the teams.
  • Oversee performance management and address low performance effectively.
  • Cultivate a supportive and engaging team environment.

Benefits

  • Comprehensive Total Rewards Program including bonuses and flexible benefits.
  • Challenging work opportunities.
  • Leadership growth potential.
  • Diverse and strong team environment.
Full Job Description
Job Description

What is the opportunity?

As Manager, Field Sales Support, Eastern Canada, your role is critical in enabling RBC Wealth Management Financial Services Inc. (WMFS) sales support and field sales staff to deliver dedicated support to Estate Planning Specialists. You will lead, coach, develop, and enable a team of Estate Planning Assistants and Associates (i.e., financial security advisors), ensuring superior client care is delivered as well as a high standard of operational effectiveness. You are a subject matter expert, resource, and thought leader, effectively partnering within and outside of WMFS in order to positively impact the client and employee experience.

What will you do?
  • Handle talent acquisition needs and ensure stellar onboarding experiences for new hires
  • Identify and share best practices across the entire team to ensure operational effectiveness, and embrace and lead change when new initiatives are implemented
  • Assist staff with operational issues and provide appropriate escalation support for issues that require executive visibility
  • Support the development of each team member through focused coaching - motivating and empowering them to achieve individual and collective goals
  • Drive effective working relationships within the teams
  • Participate in the regular performance management cycle, working closely with the Estate Planning Specialists to understand staff performance, and manage low performance, as required, through coaching and effective leadership
  • Create an environment conducive to team success and employee engagement
  • Demonstrate commitment to active talent management, recruitment, and succession planning


What do you need to succeed?
Must-have

  • Valid representative's certificate in insurance of persons (i.e., financial security advisor) granted by the Autorité des marchés financiers (AMF)
  • Professional experience in the insurance industry, preferably in a sales or sales management role
  • Bilingualism (English and French) required, as you will regularly serve our clients and do business with RBC partners and/or employees across Canada with English and French speaking needs
  • Demonstrated people management capabilities with the ability to embrace and lead change, positively impacting the client and employee experience
  • Strong conflict resolution skills, ability to deal with ambiguity, strong organizational and time management skills, and meticulous attention to detail


Nice-to-have
  • Post-secondary education
  • Financial planner diploma granted by the Institute of Financial Planning
  • Chartered Life Underwriter (CLU) designation


What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
  • A comprehensive Total Rewards Program, including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Opportunities to do challenging work
  • Opportunity to lead
  • A strong and diverse team


Job Skills

Additional Job Details

Address:

2000 AV MCGILL COLLEGE, APP 1950:MONTRÉAL

City:

Montréal

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-06-23

Application Deadline:

2026-07-08
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

About Royal Bank of Canada

Royal Bank of Canada Careers

Join the dynamic team at Royal Bank of Canada (RBC), a global leader in financial services and a company committed to excellence and innovation. At RBC, we offer a wide range of job opportunities that empower professionals to shape their career paths with leadership, diversity training, and continuous growth.

Work You’ll Do

At Royal Bank of Canada, we are not just hiring; we are building a culture of innovation and leadership. Our team members are at the forefront of the financial industry, driving transformation and delivering targeted solutions that meet the evolving needs of our clients and communities.

Explore Job Opportunities and Employment at RBC

Whether you are starting your career or looking to take it to the next level, RBC offers positions that challenge your skills and fuel your ambition. From entry-level positions to leadership roles, our job opportunities span across various functions and regions. Join us and be part of a team that values professional growth and diversity.

Internship and Professional Development

Kickstart your career with an internship at Royal Bank of Canada. Our internships provide invaluable hands-on experience, networking opportunities, and insights into the financial services industry. Interns at RBC gain the skills necessary to excel and are often considered for full-time positions within the company.

Benefits and Culture

At RBC, we prioritize the well-being and satisfaction of our employees. Our benefits package is designed to support our team members at every stage of their life and career. RBC’s culture is built on a foundation of respect, integrity, and responsibility, fostering an environment where everyone can thrive.

Career Growth and Innovation

We believe in nurturing the potential of our employees through continuous learning and career development programs. At RBC, you will find endless opportunities to grow professionally through on-the-job experiences, formal training programs, and leadership development initiatives. Our commitment to innovation means we are constantly seeking out new ideas and perspectives, making RBC a perfect place for those who aim to lead and innovate.

Diversity and Inclusion

Diversity is our strength. At Royal Bank of Canada, we are committed to building an inclusive workplace where every employee feels valued and respected. Our diversity training programs are designed to educate and inspire, creating a more inclusive and equitable workplace.

Join Our Team

Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Start your journey with RBC today and be part of a world-class team known for its commitment to client service, community involvement, and innovation.

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Learn more about Royal Bank of Canada
Size
86,007 employees
Market Cap
$130.3 billion
Industry
5 Year Trend
+8.7%
NASDAQ

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