7+ years in managing enterprise applications like ERP, HCM, or CRM.
3+ years leading cross-functional enterprise application initiatives.
Ability to collaborate with business leaders to define product roadmaps and deliver solutions.
Strong knowledge of application architecture, data governance, and business optimization.
Experience with managing software vendors and contracts.
Responsibilities
Lead the governance and strategic direction of enterprise applications including Salesforce and Oracle Cloud.
Act as a liaison between technology and business teams to align application strategies.
Develop application roadmaps with subject matter experts to balance requirements and scalability.
Oversee application integrations to ensure data quality and process continuity.
Set up governance frameworks for application management and compliance standards.
Coordinate enhancements and upgrades to maximize business value and resource efficiency.
Collaborate on evaluating new technologies to improve operational efficiency.
Benefits
Opportunities for professional development and continued education.
Access to a collaborative work environment with cross-functional teams.
Support for health and wellness initiatives.
Full Job Description
Job Description
Responsibilities
Lead the strategic direction, governance, and optimization of the enterprise applications ecosystem, including Salesforce, Oracle Cloud Financials, Oracle Cloud HCM, Payroll systems, and related business applications.
Serve as the primary liaison between Technology and business functional system owners, including HRIS, Financial Systems, Payroll, and Commercial Operations teams, to align application strategies with organizational priorities.
Partner with functional subject matter experts and product owners to develop and maintain application roadmaps that balance business requirements, technical capabilities, risk considerations, and long-term scalability.
Provide enterprise-level oversight of application integrations, ensuring seamless data flow, system interoperability, data quality, and process continuity across platforms.
Establish governance frameworks, decision-making processes, and standards that promote consistency, security, compliance, and effective lifecycle management across enterprise applications.
Facilitate cross-functional prioritization of enhancements, upgrades, implementations, and optimization initiatives to maximize business value and resource utilization.
Collaborate with business and technical stakeholders to evaluate new capabilities, technologies, and automation opportunities that improve operational efficiency and user experience.
Coordinate major system releases, upgrades, and implementation activities in partnership with functional platform owners and external vendors.
Serve as an escalation point for complex application issues requiring cross-system analysis, stakeholder alignment, or vendor engagement.
Define and oversee enterprise application security standards, access governance processes, and data management practices in collaboration with functional administrators and technology teams.
Ensure enterprise applications support audit, compliance, regulatory, and data privacy requirements through appropriate controls, documentation, and governance practices.
Lead relationships with software vendors, implementation partners, and managed service providers, including contract oversight, licensing strategy, and performance management.
Monitor application performance, adoption, and business outcomes, identifying opportunities to improve system effectiveness and return on investment.
Provide leadership to internal resources, consultants, and cross-functional project teams supporting enterprise application initiatives.
All other duties as assigned to meet evolving business needs.
Qualifications
Education: Undergraduate degree in Information Technology, Computer Science, Business Information Systems, Management Information Systems, Business Administration, or related field required.
Certification/Licensure: Salesforce, Oracle Cloud, PMP, ITIL, Agile, or other relevant enterprise application certifications preferred.
Experience: Seven (7)+ years of experience leading, supporting, or managing enterprise business applications, ERP, HCM, CRM, payroll, or related technology platforms.
Three (3)+ years of experience leading cross-functional initiatives, enterprise application programs, teams, vendors, or matrixed stakeholder groups.
Demonstrated experience partnering with business system owners, product owners, and functional subject matter experts to define roadmaps, prioritize enhancements, and deliver technology solutions.
Strong understanding of enterprise application architecture, integrations, data governance, security administration, and business process optimization.
Experience supporting multi-platform ecosystems that include ERP, HCM, CRM, Financial, Payroll, or related enterprise systems.
Demonstrated ability to influence decision-making and drive alignment across multiple business functions without direct ownership of all systems or resources.
Demonstrated discretion and confidentiality in handling and protecting sensitive information.
Technical: Proficient with Oracle Fusion Cloud suite (HR/ERP/Finance), Salesforce, common office technologies, including Windows PCs, Microsoft O365 (Outlook, Word, Excel, PowerPoint, etc.) and web conferencing (Teams, Zoom, Webex, etc.)
Environment: Comfort commuting to/from and working in a 100% on-site setting (listed in this posting), with travel for related meetings/events.
