Manager - Enrollment

Covista Phase 2

$80K — $95K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required.
  • Minimum four years of customer service experience.
  • Proficient in Microsoft Office (Word, Excel, PowerPoint) and Internet applications.
  • Strong organizational and communication skills.
  • Excellent project management abilities.
  • Able to thrive in a fast-paced environment.
  • Skilled in collaborating with customers and co-workers.

Responsibilities

  • Oversee daily operations of the enrollment team.
  • Regularly achieve and surpass enrollment targets.
  • Coach and mentor enrollment advisors for growth.
  • Collaborate with other managers to identify best practices.
  • Conduct quarterly reviews and submit annual evaluations for approval.
  • Assist in hiring and interviewing new enrollment staff.
  • Develop innovative strategies to enhance enrollment efforts.
  • Participate in committees and teams within the organization.
  • Communicate policy changes that affect enrollment effectively.
  • Complete other assigned duties as needed.
  • Ensure compliance with all policies and standards.

Benefits

  • Comprehensive health, dental, vision, life, and disability insurance.
  • 401k retirement program with a 6% employer match.
  • Flexible Time Off (FTO) policy participation.
  • 12 paid holidays.
Full Job Description
Under minimal supervision, the Manager, Enrollment will manage, coach and help to develop their enrollment team. They will be charged with meeting and exceeding enrollment budgets. They will also help with the interviewing and hiring process of new enrollment team members. They will work with the manager of enrollment development to ensure the highest level of performance is achieved from their team. They will have the authority to initiate disciplinary action for non-performers as well as rewarding those that perform. They will execute performance reviews for each advisor and team lead on their team. Responsibilities • Manage daily functions of their respective enrollment team. • Meet and exceed set enrollment targets on a regular basis. • Coach, mentor and help train enrollment advisors. • Work with other managers to develop best practices. • Perform and execute quarterly reviews and submit annual reviews for approval. • Help with the interviewing and hiring of new enrollment staff. • Help to develop new strategies for success for enrollment department. • Work on assigned committees and teams within the organization. • Work with academics in communicating new policies and changes that impact enrollment. • Performs other duties as assigned • Complies with all policies and standards Qualifications • Bachelor's Degree Bachelor's Degree required. • At least four years of work experience in customer service Personal computer skills; working knowledge of Microsoft Office (Word, Excel, Power Point) and some Internet applications. • Excellent organizational and communication skills • Excellent project management skills. • Ability to work in a fast paced environment. • Work well with both customers and co-workers. Additional Information In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $80,696.34 and $95,230.14. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits. Covista offers a robust suite of benefits including: • Health, dental, vision, life and disability insurance • 401k Retirement Program + 6% employer match • Participation in Covista's Flexible Time Off (FTO) Policy • 12 Paid Holidays For more information related to our benefits please visit: https://careers.covista.com/benefits

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