Manager - Enrollment

Covista Phase 2

$80K — $95K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree required.
  • Minimum of four years in customer service roles.
  • Proficient in Microsoft Office Suite and internet applications.
  • Strong organizational and communication skills.
  • Demonstrated project management abilities.
  • Capacity to thrive in a fast-paced setting.
  • Ability to collaborate effectively with customers and colleagues.

Responsibilities

  • Manage daily operations of the enrollment team.
  • Consistently achieve and surpass enrollment targets.
  • Coach and train enrollment advisors to improve performance.
  • Collaborate with peers to develop best practices.
  • Conduct and submit performance reviews for team members.
  • Assist in the hiring process for new staff.
  • Develop innovative strategies to enhance enrollment success.
  • Participate in committees and teams to further organizational goals.
  • Communicate policy changes that affect enrollment.

Benefits

  • Comprehensive health, dental, vision, life, and disability insurance.
  • 401k plan with a 6% employer match.
  • Flexible Time Off (FTO) policy for better work-life balance.
  • 12 paid holidays to ensure ample time away from work.
Full Job Description
Under minimal supervision, the Manager, Enrollment will manage, coach and help to develop their enrollment team. They will be charged with meeting and exceeding enrollment budgets. They will also help with the interviewing and hiring process of new enrollment team members. They will work with the manager of enrollment development to ensure the highest level of performance is achieved from their team. They will have the authority to initiate disciplinary action for non-performers as well as rewarding those that perform. They will execute performance reviews for each advisor and team lead on their team. Responsibilities • Manage daily functions of their respective enrollment team. • Meet and exceed set enrollment targets on a regular basis. • Coach, mentor and help train enrollment advisors. • Work with other managers to develop best practices. • Perform and execute quarterly reviews and submit annual reviews for approval. • Help with the interviewing and hiring of new enrollment staff. • Help to develop new strategies for success for enrollment department. • Work on assigned committees and teams within the organization. • Work with academics in communicating new policies and changes that impact enrollment. • Performs other duties as assigned • Complies with all policies and standards Qualifications • Bachelor's Degree Bachelor's Degree required. • At least four years of work experience in customer service Personal computer skills; working knowledge of Microsoft Office (Word, Excel, Power Point) and some Internet applications. • Excellent organizational and communication skills • Excellent project management skills. • Ability to work in a fast paced environment. • Work well with both customers and co-workers. Additional Information In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $80,696.34 and $95,230.14. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits. Covista offers a robust suite of benefits including: • Health, dental, vision, life and disability insurance • 401k Retirement Program + 6% employer match • Participation in Covista's Flexible Time Off (FTO) Policy • 12 Paid Holidays For more information related to our benefits please visit: https://careers.covista.com/benefits

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