Sallie Mae

Manager, Employee Relations

Sallie Mae • $88K — $105K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Strong knowledge of employment laws and regulations such as EEOC, FMLA, ADA, and FLSA.
  • Excellent communication and interpersonal skills for effective interaction across the organization.
  • Strong problem-solving and critical-thinking skills to analyze complex issues.
  • Ability to manage confidential and sensitive information discreetly.
  • Experience in HR compliance is a plus.
  • Bachelor's degree in Human Resources or related field; Master's preferred.
  • 8+ years of experience in employee relations with 3 years in a managerial role.

Responsibilities

  • Develop and implement employee relations policies and procedures.
  • Provide guidance on performance management and disciplinary actions.
  • Collaborate with HR Business Partners to address systemic employee relations issues.
  • Conduct investigations into complaints of harassment and discrimination.
  • Ensure compliance with employment laws and provide relevant training.
  • Build relationships with employee groups and government agencies.

Benefits

  • Competitive base salaries
  • Bonus incentives
  • Generous PTO, Floating Holidays, and Federal Holidays
  • 401k with employer match for financial well-being
  • Comprehensive medical, dental, and vision plans
  • Employer-paid short-term and long-term disability insurance
  • Flexible hybrid working arrangements
  • Paid parental leave and adoption reimbursement programs
  • Access to on-site fitness centers and gym subsidies
  • Confidential counseling support and wellness programs
  • Tuition reimbursement and family scholarship programs
  • Career development and training opportunities
Full Job Description

What You'll Contribute

The Manager, Employee Relations will lead our company's efforts in fostering positive employee relations, maintaining a healthy and productive work environment, and ensuring compliance with all employment laws and regulations. The ideal candidate will be a strategic thinker with excellent communication and problem-solving skills, able to handle complex and sensitive employee relations issues with tact and diplomacy.

What You'll Do

  • Develop and implement company policies and procedures related to employee relations, including harassment and discrimination prevention, employee feedback mechanisms, and conflict resolution.
  • Provide guidance and support to managers and employees on all employee relations issues, including performance management, and disciplinary actions.
  • Partner with HR Business Partners to identify and address any systemic employee relations issues and make recommendations for improvements.
  • Conduct investigations into complaints or allegations of harassment, discrimination, or other misconduct and provide recommendations for appropriate action.
  • Ensure compliance with all relevant employment laws and regulations and provide training to employees and managers on these topics.
  • Develop and maintain positive relationships with key stakeholders, including employee groups, and government agencies.

The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role.

What you have

Minimum: Indicate minimum education, skills and experience required.

  • Strong knowledge of employment laws and regulations, including EEOC, FMLA, ADA, and FLSA.
  • Excellent communication and interpersonal skills, with the ability to interact effectively with all levels of the organization.
  • Strong problem-solving and critical-thinking skills, with the ability to analyze complex issues and develop effective solutions.
  • Ability to handle confidential and sensitive information with discretion and tact.
  • Experience in a HR compliance is a plus.

Preferred: Indicate nice to haves regarding education, skills, and experience.

  • Bachelor's degree in Human Resources, Business Administration, or a related field; Master's degree preferred.
  • 8+ years of experience in employee relations or a related field, including at least 3 years of managerial experience.

The Americans with Disabilities Act

The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the essential functions of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function.

Feeling your best helps you do your best:Our benefits take care of the whole youso you can build your work around your life (not the other way around!).
  • Competitive base salaries

  • Bonus incentives

  • Generous PTO, Floating Holidays and 12 Federal Holidays observed

  • Support for financial-well-being and retirement401k with employer match

  • Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more

  • Employer paid short-term/long-term disability and basic life insurance

  • Flexible hybrid working arrangements.

  • Paid parental leave and adoption reimbursement programs

  • Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware)

  • Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives

  • Tuition Reimbursement and Family Scholarship Programs

  • Career development and training opportunities

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About Sallie Mae

Sallie Mae is a publicly traded U.S. corporation that provides consumer banking. Its nature has changed dramatically since it was set up in 1973. At first, it was a government entity that serviced federal education loans. It then became private and started offering private student loans, although at one point it had a contract to service federal loans. The company's primary business is originating, servicing, and collecting private education loans. The company also provides college savings tools such as its Upromise rewards program. It is headquartered in Newark, Delaware.
Learn more about Sallie Mae
Size
2,400 employees
Industry

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