Manager, Employee Experience (Onsite - Plano, TX)

Samsung Electronics Co., Ltd.$100K — $120K *
Plano, TX 75025In-Person
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in relevant field like Human Resources or Communications.
  • 6-8 years of experience in employee experience and culture.
  • Proven experience managing enterprise-wide surveys and onboarding programs.
  • Strong program-management and stakeholder engagement skills.
  • Ability to enhance global programs for local effectiveness.
  • Exceptional writing, presentation, and analytical abilities.
  • Familiarity with AI and digital tools for HR processes.

Responsibilities

  • Lead culture, engagement, and recognition programs for employees.
  • Oversee the complete lifecycle of employee surveys, from planning to analysis.
  • Create educational initiatives for cultural collaboration between U.S. and Korean teams.
  • Manage onboarding processes and integration resources for new hires.
  • Support and govern employee resource group activities.
  • Handle program plans, vendor logistics, and executive communications.
  • Utilize AI tools to enhance HR workflows and communications.

Benefits

  • Access to Medical, Dental, and Vision insurance.
  • 401(k) retirement plan participation.
  • Tuition Assistance available after 12 months.
  • Paid Time Off and Wellness Incentives provided.
  • Employee Purchase Program available.
  • Eligibility for bonus compensation based on performance.
Full Job Description
Position Summary

This role is not eligible for immigration sponsorship

Role and Responsibilities

Position Summary

The Manager, Employee Experience will lead culture, engagement, onboarding, recognition, employee listening, and employee resource group programs for Samsung Electronics America. This role will translate global and company priorities into effective U.S. employee experiences. Success requires strong execution, collaboration, cultural awareness, and the ability to improve established programs without unnecessary redesign. This is an individual-contributor role with enterprise-wide responsibility.

Roles & Responsibility
  • Lead culture, engagement, recognition, onboarding, and employee-listening programs.
  • Manage employee surveys from planning and launch through analysis, reporting, and action planning.
  • Develop culture education that strengthens collaboration across U.S. and Korean working environments.
  • Lead onboarding resources, orientation, manager tools, and employee integration activities.
  • Provide governance and program support for employee resource groups.
  • Manage program plans, communications, budgets, vendors, logistics, and executive reporting.
  • Use approved AI, large language models, and automation to improve communications, survey analysis, onboarding, reporting, and program administration.
  • Review AI-generated work for accuracy, tone, cultural relevance, and appropriate handling of employee data.
  • Partner across HR, Corporate Communications, business leadership, and global headquarters.


Minimum Qualifications
  • Bachelor's degree in Human Resources, Communications, Organizational Development, Business, or a related field.
  • 6-8 years of relevant experience in employee experience, culture, engagement, onboarding, or related HR work.
  • Experience leading enterprise surveys, onboarding, recognition, culture, or ERG programs.
  • Strong program-management, facilitation, consulting, and stakeholder-management skills.
  • Ability to execute global programs while improving local relevance and delivery.
  • Strong writing, presentation, analytical, and executive-communication skills.
  • Experience using AI, automation, or digital tools to improve HR workflows.
  • Advanced proficiency with Microsoft PowerPoint, Excel, and Word.


Skills and Qualifications

Preferred Qualifications
  • Experience in a global, matrixed, or Korean-headquartered organization.
  • Experience working across U.S. and Korean business cultures.
  • Experience supporting workforce transitions or organizational integration.
  • Korean-language proficiency is helpful but not required.


#LI-RM1

Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/

Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/

Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 12 months), Paid Time Off, Student Loan Program (after 12 months), Wellness Incentives, and many more. In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.

To ensure a fair and transparent recruitment process, please do not use GenAI tools during your interview unless explicitly permitted; failure to adhere to these guidelines may result in disqualification from the recruitment process.

About Samsung Electronics Co., Ltd.

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