Job Description

As a Manager of Quality Assurance and Quality Control QA/QC in Evaluations, Measures and Verification, and Quality Management, you will: manage the quality management activities of energy efficiency, electrification, and weatherization programs; managing both internal and external QA/QC staff deliverables to ensure accurate and consistent implementation of program processes, performance trend analyses, and recommendations that yield actionable process improvements; manage QA/QC Vendor contracts consistent with the terms of the contracts; manage the QA/QC Vendors outputs are consistent with Company and departmental procedures, policies, and industry standards; plan, coordinate, and review with stakeholders the QA/QC implementations from conclusions and recommendations; communicate QAQC reports and findings to stakeholders both in writing and oral presentations; assist with the Vendor procurement, including supporting the Request for Proposals process; prepare, review, and approve contract expenditures versus budget consistent with the appropriate internal reporting processes; monitor, track, and respond to data requests and associated analysis of QA/QC data trends; evaluate and review project specific technologies and strategies for compliance with program requirements and metrics; and contribute to the success of the group and department by creating and supporting best practices for department policies and procedures.

Responsibilities

Core Responsibilities

• Manage and support quality management QA/QC for energy efficiency, electrification, and weatherization programs to ensure compliance with various programs savings and incentives.
• Identify risks, response, and controls to advocate for effective analytical methods and quality management processes, practices, and methods for the Customer Clean Energy Programs (CCEP).
• Coordinate with various stakeholders (i.e. Evaluation, Measurement and Verification (EM&V), Strategy Engagement & Planning, Program Teams, etc.) to attain timely feedback and meet deadlines, including planning for EM&VQ committee.
• Review and approve QA/QC Plans, Scopes of Works, and organizational process assets.
• Advise and implement QA/QC programs recommendations and considerations based on work performance data, information, and reporting (including root cause analysis).
• Apply innovative analytical methods to help further adoption of QA/QC best practices and areas of improvement within the department.
• Assist with Vendor management and procurement, including processing invoices, tracking and analysis of Vendor contracts, providing inputs to Request for Proposals, and Vendor reporting requirements and associated tracking methods.
• Communicate in multiple forums with stakeholders, both written (i.e. reports) and oral (i.e. presentations), and act a conduit to bridge communication networks.
• Perform iterative cost management to remain within budget.
• Review and approve Contractor Field Observation Report (CFOR) and Contractor Evaluation Report (CER) for vendor reporting requirements within the Contractor Oversight System (COS).
• Evaluate and review project specific technologies and strategies for conformance with program requirements and metrics.
• Contributes to the success of the group and department by creating and supporting best practices for department policies and procedures.
• Perform other related tasks and assignments as required.
• Support all Company Emergency Response initiatives as required.

Qualifications

Required Education/Experience

• Bachelor's Degree and 3 years of experience of relevant work experience or
• Master's Degree and 2 years of experience of relevant work experience

Preferred Education/Experience

• Bachelor's Degree in architecture, engineering, mathematics, computer science, data science, statistics, sustainability studies or related degree 7 years of relevant work experience 7 years of relevant work experience
• Master's Degree in architecture, engineering, mathematics, computer science, data science, statistics, sustainability studies or related degree. and 5 years of relevant work experience

Relevant Work Experience

• Demonstrated ability to work independently and in a team, manage multiple assignments, meet deadlines, and make sound decisions using both traditional and creative approaches. Preferred
• Strong computer skills, including proficiency in Microsoft Office applications and database management (Access) tools, required, required.
• Experience with data analysis or survey research and the ability to apply these skills to solve complex problems, required.
• Ability to communicate complex technical issues clearly to both technical and nontechnical audiences; strong attention to detail and accountability, required.
• Excellent analytical, oral, written, and presentation skills; must be able to work in a fastpaced environment, required.
• Experience managing people, projects, processes, contracts, and Vendors, required.
• Demonstrated time-management and organizational skills, required.
• Experience with Vendor procurement and contract oversight, preferred.
• Experience with statistical software, analysis and research, preferred.

Licenses and Certifications

• Driver's License Required
• Project Management Professional (PMP) Preferred

Additional Physical Demands

• The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
• The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.