Job Description

This is a hybrid position and must be located within 100 miles of the Mayo Clinic campus located in Rochester, MN, for occasional on-site expectations based on business needs.

The Manager of Education Administration serves as a strategic operations and engagement partner to the Education Executive Office, providing high-level support across executive engagements, event planning, operational coordination and special initiatives. This role requires a highly adaptable professional who exercises exceptional judgment, discretion and executive presence while managing complex priorities in a dynamic environment.

The ideal candidate is versatile, resourceful and highly organized, with consistently high standards and meticulous attention to detail. Success in this role requires the ability to anticipate organizational needs, navigate ambiguity with confidence, synthesize information quickly, develop thoughtful recommendations and communicate clearly with senior leaders and stakeholders.

The Manager must be able to build trust across executive audiences, drive work forward independently and ensure seamless execution across a broad portfolio of responsibilities. This role is best suited for a professional who is energized by a fast-paced executive environment and can shift effectively between strategic coordination, relationship management and operational execution.

The candidate must be highly proficient in Excel, PowerPoint, Microsoft Teams and Microsoft Copilot.

The Manager partners with administrative leaders, physicians, and scientists to lead and coordinate operational and administrative functions in alignment with strategic priorities. The Manager has strong leadership, operational and process improvement capabilities. Embodying our Mayo Clinic values, the Manager plays a pivotal role within shields and departments managing teams and service lines.

Vision and Strategy

• Lead and manage the team to operationalize the vision, executing goals and outcome-based objectives.
• Actively contribute to the development of priorities and action plans.
• Serve as a liaison between front-line supervisors and staff and leadership to ensure strategic alignment, staff engagement, and open, transparent, bidirectional communication.
• Develop relationships externally in support of Mayo Clinic's goals and objectives.

People and Culture

• Create and foster high performing, engaged teams, aligned to a culture of safety and Mayo Clinic values.
• Lead and mentor team through new and changing situations.
• Effectively manage team performance and difficult conversations with compassion and respect.
• Coach, mentor, and develop direct reports and other allied health staff to foster engagement, life-long learning, and professional growth.

Operational Excellence

• Provide leadership with a primary focus on operational excellence, implementation, and staff engagement.
• Apply operational knowledge, critical thinking, sound judgment, and problem solving in an integrated, matrixed environment.
• Effectively manage staff assignments to meet fluctuating workload and business needs.
• Embrace and drive operational execution with a sense of pace and urgency. Coordinate and direct staff to ensure smooth operations and efficiencies.
• Engage in systems design, process improvement, and optimization to improve and simplify operations and outcomes.
• Facilitate quality, safety, regulatory, and service excellence.
• Manage projects and lead multidisciplinary teams including financial analysis, problem solving, and data-driven decision-making.

Transformation and Innovation

• Develop a global mindset and continuously invest in learning and gaining knowledge inter and intra industry.
• Demonstrate continuous learning of emerging technologies and data literacy for departmental and organizational benefit.
• Demonstrate forward-thinking and trend analysis to anticipate future needs and opportunities.
• Encourage team to pursue new approaches and demonstrate business agility.

Financial and Business Acumen

• Demonstrate business acumen and apply financial rigor in managing financial results.
• Assist in managing budget for area of responsibility.
• Manage strategic growth to include staffing and other resources.
• Implement, manage, and operationalize business plans and deliverables.
• Represent and communicate big picture thinking with business partners and stakeholders.
• Support effective decision making and ensure long term sustainability through deep understanding of healthcare, education, and research finance models, including revenue drivers, to support effective decision making and ensure long term sustainability.

During the selection process you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.

Qualifications

Master's degree with a minimum of 1 year of relevant experience or bachelor's degree with 5+ years of relevant experience required.

Operational experience must include demonstrated competency in leadership, management, operations, finance, communication, and change management methodologies.

Authorization to work and remain in the United States, without necessity for Mayo Clinic sponsorships now, or in the future (for example, be a U.S. Citizen, national, or permanent resident, refugee, or asylee). Mayo Clinic does not participate in the F-1 STEM OPT extension program.