SecurityScorecard

Manager / Director, Deals Desk

SecurityScorecard$170K — $220K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years in Deal Desk or Revenue Operations, with at least 5 years in leadership
  • 5-8 years relevant experience in a deal desk function with demonstrated leadership
  • In-depth knowledge of SaaS pricing, discounting, and revenue recognition
  • Experience with Salesforce CPQ; familiarity with RCA is a key differentiator
  • Strong track record in enforcing commercial policy while maintaining relationships with key stakeholders
  • Ability to work with high-performing sales teams, providing constructive pushback when necessary
  • Experience in deal automation and AI-assisted deal management is a plus
  • Familiarity with Jira preferred

Responsibilities

  • Own the entire deal process from creation to approval and booking
  • Serve as the escalation point for complex transactions, balancing growth and compliance
  • Manage the transition from Salesforce CPQ to RCA to ensure seamless adoption
  • Enforce consistent approval matrices and pricing guidelines across the company
  • Collaborate with Sales, Finance, and Legal to refine deal policies and discount frameworks
  • Design a flexible framework for high-value negotiations that avoids setting bad precedents
  • Track and report KPIs related to Deal Desk health, such as approval cycles and exceptions
  • Drive ongoing automation of deal approvals and enhance quote workflows

Benefits

  • Competitive salary and stock options
  • Health benefits
  • Unlimited paid time off (PTO)
  • Parental leave
  • Tuition reimbursements
  • Opportunity to work directly with executive leadership
Full Job Description
About the Team:

SecurityScorecard's Deal Desk governs the quote-to-cash process for a $151M ARR cybersecurity leader targeting 25%+ growth. This role is the commercial backbone of the enterprise sales motion - ensuring every deal closes with the right structure, price, and terms. You will inherit a mature function mid-automation, a built playbook, and an experienced direct report, and focus your energy on optimizing, automating, and scaling what's already working.

You will be the enforcement layer between commercial ambition and financial discipline - partnering with Sales, Finance, and Legal to drive consistent deal governance while enabling the enterprise sales team to move fast. You will also manage the transition from Salesforce CPQ to Revenue Cloud Advanced (RCA), go-live mid-August 2026, and help define how SSC's deal function operates in a more automated environment.

About the Role:

Deal Governance & Approval Operations
  • Own the end-to-end deal process: quota creation, quoting, approvals, and bookings across the enterprise portfolio
  • Serve as the primary escalation point for non-standard and complex transactions - balancing business growth against financial and legal guardrails
  • Operate and manage the CPQ-to-RCA transition, ensuring continuity and adoption through the mid-August go-live
  • Enforce approval matrices and pricing guidelines consistently across deal types, segments, and regions


Commercial Excellence & Policy
  • Partner with Sales, Finance, and Legal to maintain and evolve deal policies, pricing frameworks, and discount guardrails
  • Design and enforce a framework that allows flexibility for high-value enterprise negotiations without opening the door to precedent-setting exceptions
  • Define, track, and report on KPIs that measure Deal Desk health: cycle time, exception rate, ARR per deal, approval SLA


Automation & Systems
  • Champion ongoing automation of deal approvals and quote workflows - moving from manual intervention to system governance
  • Drive adoption of RCA and related tooling across Sales and CS; build training and enablement for process changes
  • Manage Jira-based ticket workflows for the Deal Desk team, ensuring responsiveness and throughput


Team Leadership
  • Lead and develop 1 Deal Desk Analyst (Adriel), with intent to grow headcount as the function scales
  • Build a culture of operational excellence, consistent discipline, and calm under pressure
  • Collaborate with the VP RevOps and broader RevOps team on go-to-market strategy and commercial optimization


Required Qualifications:
  • Director level: 10+ years in Deal Desk, Revenue Operations, or related functions, with 5+ years in a leadership role
  • Manager level: 5-8 years of relevant experience with demonstrated leadership or senior ownership of a deal desk function
  • Deep understanding of SaaS pricing, discounting, ARR/NRR, and revenue recognition principles
  • Salesforce CPQ experience required; RCA (Revenue Cloud Advanced) experience is a meaningful differentiator
  • Proven track record holding the line on commercial policy while maintaining trusted relationships with Sales, Finance, and Legal
  • Experience operating with difficult, high-performing salespeople - and a track record of pushing back respectfully and consistently
  • Deal automation experience is a strong plus; AI-assisted deal management a differentiator
  • Jira experience preferred


What We OfferA Deal Desk function that has done the hard work of building its foundation - and the opportunity to optimize, automate, and scale. SSC is $151M ARR, cash flow positive, and targeting aggressive growth. This role has direct visibility to the CEO, CRO, and new VP RevOps. The right person will define what commercial excellence looks like at SSC for years to come.

Benefits:

Specific to each country, we offer a competitive salary, stock options, Health benefits, and unlimited PTO, parental leave, tuition reimbursements, and much more!

The estimated total compensation range for this position is $170,000 - $220,000 (base plus bonus). Actual compensation for the position is based on a variety of factors, including, but not limited to affordability, skills, qualifications and experience, and may vary from the range. In addition to base salary, employees may also be eligible for annual performance-based incentive compensation awards and equity, among other company benefits.

About SecurityScorecard

SecurityScorecard is a cybersecurity ratings company that provides risk assessment and management tools to businesses. The company's platform analyzes data from various sources to generate a scorecard that rates a company's security posture. This scorecard can be used to identify potential vulnerabilities and prioritize remediation efforts. SecurityScorecard's clients include Fortune 500 companies, financial institutions, and government agencies. The company was founded in 2013 and is headquartered in Brooklyn, New York.
Learn more about SecurityScorecard
Size
250 employees
Industry
Founded
2013

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