American Express

Manager-Digital Product Management

American Express$120K — $150K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of direct Product Management experience.
  • Bachelor's degree in relevant fields such as Accounting, Information Systems, or Data Analytics.
  • Strong knowledge of risk management and control theory.
  • Excellent communication, organizational, and collaboration skills.
  • Ability to analyze data for creative problem-solving and incremental improvements.
  • Proficient in Microsoft Office and experience with automated reporting tools.

Responsibilities

  • Develop and drive a stakeholder-focused product roadmap.
  • Manage key stakeholder relationships and change management during system implementations.
  • Lead product discovery and improvement initiatives to balance costs and benefits.
  • Translate business requirements into actionable product features and user stories.
  • Define MVPs to align with strategic goals while ensuring innovation and efficiency.
  • Monitor product performance through data analysis and collaboration with process owners.
  • Ensure thorough testing and documentation before deployments and support users post-deployment.

Benefits

  • Competitive base salaries and bonus incentives.
  • 6% Company Match on retirement savings plan.
  • Comprehensive medical, dental, vision, life insurance, and disability benefits.
  • Flexible working model with hybrid, onsite, or virtual arrangements.
  • 20+ weeks paid parental leave for all parents, regardless of gender.
  • Free access to global on-site wellness centers and counseling support.
  • Career development and training opportunities.
Full Job Description
Job Description

We are looking for a passionate, talented, and adaptable product manager to improve existing product and product management practices and help lead the Internal Audit Group (IAG) through a significant people, process, and technology change period.

In this role, you will support the vision, strategy, and roadmap for transitioning IAG and non-IAG stakeholders to a new audit management system, Optro (previously branded as AuditBoard), and iterate on a new resource management tool, Tempus, in a manner that maximizes desired outcomes.

You will join a high-performing and nimble team of product managers and partner with Technology, Auditor, IAG Professional Practices, Product, and IAG Data Analytics teams to enable this vision to directly contribute to the achievement of our strategic objectives.

Responsibilities

  • Develop and drive a product roadmap that meets current and future stakeholder needs.
  • Own key stakeholder relationships and supporting the program and change management over large system implementations.
  • Own product discovery and improvement by forming hypotheses, defining objectives and key results, and assessing options that best balance cost with benefit to maximize desired outcomes.
  • Break down business requirements into actionable product features and technology user stories
  • Define MVPs that meet strategic outcomes while balancing innovation and efficiency.
  • Monitor and deliver desired outcomes throughout the product life cycle through data analysis and partnering with process owners and Technology colleagues.
  • Proper testing and documentation prior to deployments, release communications, post-deployment support, and useable and accurate system design that solves user or stakeholder needs.


Qualifications

Minimum Qualifications
  • 3+ years of direct experience in Product Management.
  • BA, BS, or equivalent degree in Accounting, Information Systems, Accounting Information Systems, Data Analytics, Information Technology.
  • Proven ability to discover opportunities, drive consensus on solutions, and prioritize a backlog.
  • Strong knowledge and experience in risk management and control theory including the assessment of risk, evaluation of controls and issue management.
  • Excellent communication, organization and collaboration skills.
  • Able to simplify complex ideas, navigate cross-functional teams and build relationships, influence decisions, drive consensus, and deliver on shared objectives.
  • Ability to self-start, carve opportunities out of ambiguity, and operate with a high degree of independence.
  • Demonstrated ability to analyze data and processes to identify creative solutions and drive incremental improvement.
  • Proficient in Microsoft Office and experience using automated reporting and analysis tools.


Preferred Qualifications
  • Experience with implementing, administering, or robust use of audit management (i.e., AuditBoard / Optro) and or/resource management software.
  • PM/PO, Internal Audit, Assurance, or Accounting professional certification (CIA, CPA, CISA, SAFe or equivalent).
  • 3+ years of experience in a third-line audit function, second-line function, auditing SOX controls, risk management, or system implementation.


Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

About the Team

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

About American Express

Amex provides industrial services to the coatings and linings sector, providing support for commercial, industrial, and maritime projects such as petrochemical, power, and water treatment industries. They offer painting services for steel structures, storage tank linings and coatings, pipelines, floors, and marine vessels such as ships, tugboats, and barges.

American Express Careers

Join the vibrant team at American Express, a global leader in financial services, and be part of a company that values innovation, leadership, and diversity. At American Express, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a culture that is committed to excellence and inclusive growth. Work You’ll Do At American Express, we are dedicated to helping our employees reach their full potential. With a variety of career paths available in areas such as technology, marketing, finance, and customer service, American Express is the perfect place to advance your career. Our team is composed of highly skilled professionals who thrive on innovation and collaboration. Join our team and contribute to a company known for its prestigious history of leadership in the credit card industry. Engage in meaningful work that makes a real impact on our global scale business operations. American Express Leadership and Development Programs We believe in nurturing the leadership skills of our employees with extensive training programs and leadership development opportunities. Our commitment to professional growth is evident in our comprehensive benefits package that supports both personal and professional development. Internship Opportunities Start your career with an internship at American Express and gain valuable industry experience. Our internships offer a chance to develop skills, work on challenging projects, and learn from leaders in the industry. Interns at American Express are considered integral members of the team and are given responsibilities that provide a real insight into their future career paths. Diversity and Inclusion At American Express, diversity and inclusion are at the core of our company culture. We are committed to building a diverse workforce and inclusive environment where every employee feels valued and inspired. We offer diversity training programs that empower our employees to thrive and lead in a global marketplace. Networking and Innovation Our employees enjoy unparalleled opportunities for networking and personal growth through our global connections and innovative projects. American Express encourages a culture of innovation that helps propel our company and your career forward. Career Benefits and Growth American Express is dedicated to the growth of its employees. We offer competitive benefits, including health, retirement plans, and family leave, ensuring that our team members have the support they need to succeed both at work and in their personal lives. Join Our Team Explore the job opportunities and open positions at American Express. We are continuously hiring talented individuals who are passionate about their careers and interested in working for a company that offers a dynamic and supportive environment. Stay Connected Keep up to date with the latest from American Express Careers by following our career blog and signing up for job alert emails. Tailor your subscription to receive updates that match your skills and interests. Discover the exciting and rewarding career opportunities that await at American Express. SEARCH AMERICAN EXPRESS JOBS Whether you are looking for a full-time position, an internship, or a leadership opportunity, American Express offers a path to a rewarding career. Join us and make a difference with your passion, creativity, and drive.
Learn more about American Express
Size
64,000 employees
Market Cap
$108.1 billion
Industry
Net Income
$3.1 billion
Founded
1850
5 Year Trend
+3.5%
Revenue
$37 billion
NASDAQ

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