JOB SUMMARY
The Manager, Pricing and Business Operations is responsible for executing pricing strategies and managing day-to-day pricing operations across excursions, land programs, and hotel packages. This role ensures pricing decisions are implemented effectively, leveraging data, demand signals, and inventory levels to optimize revenue, margin, and competitiveness.
The Manager will lead pricing execution through direct management of pricing analyst(s), while establishing the processes, reporting, and cross-functional coordination required to support scalable and efficient pricing operations.
POSITION RESPONSIBILITIES
- Execute pricing strategies across excursions, land programs, and hotel packages
- Apply dynamic pricing models and frameworks to optimize revenue and profitability
- Review and validate pricing recommendations developed by pricing analyst(s) before execution
- Set analytical priorities and guide analysts on demand, inventory, and pricing evaluations
- Ensure consistency and accuracy in pricing decisions across products and markets
- Lead and develop pricing analyst(s), ensuring high-quality analytical output and translating insights into actionable pricing decisions
- Manage pricing operations, including weekly pricing reviews, reporting cadence, and decision tracking
- Partner with Product, Commercial, Sales, Finance, Operations, and Destination Agreements teams to ensure pricing decisions are aligned and executed effectively
- Support competitive analysis by identifying market pricing gaps and opportunities
- Support custom and group pricing requests with data-driven recommendations
- Perform other job-related functions as assigned.
QUALIFICATIONS
DEGREE TYPE:
Bachelor's Degree
FIELD(S) OF STUDY:
Business Administration, Economics, Finance, Data Analytics, or related fields.
EXPERIENCE
Minimum 5 years of progressive experience in pricing strategy, revenue management, or related analytical field and at least 1 year of Supervisory experience.
COMPETENCIES & SKILLS
- Strong analytical, strategic thinking, and problem-solving skills; able to manage complex issues requiring deep investigation and cross-functional coordination.
- Proven ability to translate data-driven insights into actionable business strategies.
- Advanced proficiency with pricing, analytics, and visualization tools (e.g., Excel, Tableau, Power BI, SQL).
- Excellent communication and stakeholder management skills, with the ability to influence decisions across functional areas.
